Online free medical consultation, psychological assistance, donations, donations, and materials from all walks of life in China to “care for overseas Chinese” (attention of overseas Chinese)

Group photo of some doctors from the Second Xiangya Hospital participating in the online free consultation.

Photo courtesy

The local spread of the new crown pneumonia epidemic has been basically blocked in China, but it is spreading rapidly overseas. The scene of overseas Chinese compatriots helping the country is still vivid. Nowadays, all parts of the country have donated or sent anti-epidemic materials to overseas Chinese. Many individuals and groups have also organized to give play to their expertise, provide online free consultations and psychological consultations, and escort the physical and mental health of overseas Chinese.

We should stand up and help

"Recently, my chest is in pain when I inhale. Do I need to observe X-rays?" "Dr. Zhang, how should I protect myself when flying?"

At 5 am on March 26th, Dr. Zhang Leiyi, who was on the front line of the "epidemic" in Wuhan, had just returned from overseas work after leaving night work in the intensive care unit.

Since March 20th, Zhang Leiyi and other medical staff from the Second Xiangya Hospital of Central South University have started to form overseas WeChat groups. As members of the National Medical Aid Team of Hubei Province, they are working in "three shifts" offline to fight the "epidemic" frontline; during breaks, they answer questions online for overseas Chinese.

"When the domestic epidemic is severe, some friends abroad often ask the hospital if donations are needed; now that the epidemic abroad is serious, we, as doctors, should come forward to help." Zhang Leiyi said in an interview with this newspaper.

At first, he set up a small group, but later, as more and more people were in the group and more and more problems, Zhang Leiyi gradually felt a little busy. "I started to invite other doctors and formed 'Online "Free Clinic Squads", each group has two doctors to answer questions from help seekers. "

Dr. Zhang's "free consultation group" became a "chattered" group chat. In just a few days, Zhang Leiyi successively set up more than 20 volunteer clinics in 16 countries including the United States, Italy, Iran, France, and Japan, attracting nearly 10,000 overseas Chinese and overseas students to join.

"We hope to bring psychological comfort to the overseas Chinese." Zhang Leiyi said, "Some people are very anxious just because they have cough, anger, dizziness and other symptoms."

What moved him was that a group of overseas Chinese who had never met overseas had set up a volunteer team for this purpose. "They are responsible for formulating the" group rules ", organizing the questions of help seekers, and the answers of doctors." Zhang Leiyi said, "Volunteers will collect some common questions in the group to make 'selected Q & A records', and then share them with other regions. In the group. "

"Thank you for this lovely group of people! It has increased our confidence in fighting the epidemic!" An overseas Chinese working in Milan, Italy, recorded a thank you video and sent it to the group.

This made several doctors participating in the free consultation feel warm.

Provide companionship and listening for overseas Chinese

"Hello, this is the epidemic prevention psychological assistance hotline. I am your consultant. How can I help you?"

A few days ago, the United Front Work Department of the Beijing Municipal Committee organized 4 domestic universities including Peking University, Tsinghua University, Beijing Normal University, and Capital Normal University. Serving overseas Chinese.

"Some of these experts have participated in the first-line anti-epidemic, and some have experienced isolation and observation in person. They have both professional literacy and practical experience. They will be obliged to provide protection knowledge for overseas Chinese and relieve psychological pressure." The relevant person in charge of the ministry introduced.

"We have opened a nationwide psychological support line. In the process, we have been receiving help from overseas students." Said Dr. Lin Yihua, head of the epidemic prevention science team at the Psychology Department of Beijing Normal University. "With the spread of the global epidemic, We should help our compatriots overseas. "

Lin Hua introduced that about 76% of the overseas calls received by Beijing Normal University ’s “Overseas Dedicated Line” have anxiety, depression, and other bad emotions. 30% have feelings of loneliness and 23% are worried that they will be infected by the new crown virus. 21% of people are worried about the development of the epidemic and the operation of society, 21% of them have physical manifestations such as somatization and insomnia, and 32% of international students have academic anxiety.

"An overseas Chinese compatriot once told the consultant that because of the lack of local supplies, he was very anxious. With the help and listening of the consultant, the overseas compatriot gradually became stable and was able to respond to the epidemic with a more peaceful attitude." Lin Yihua said.

Counselors also adhere to the strict principle of confidentiality when providing psychological assistance. "All consultants receive professional ethics training and will not disclose any identifiable information of the consultant. We do not ask for the consultant's name information in the hotline and counselling." Lin Yihua said.

Many helpers feel that their mental state has improved, and they will call again to express their gratitude to the consultant.

Helping overseas Chinese is also helping ourselves

In Lishui City, Zhejiang Province, the "Thousands of Physicians Pairing Hundred Overseas Chinese Missions" led by the Municipal Overseas Chinese Federation officially launched a few days ago. More than 800 local doctors and psychological counselors settled in the WeChat group of 126 Lishui Overseas Chinese Missions.

"Each overseas Chinese delegation is docked by one overseas Chinese federation cadre, four physicians, and two psychological consultants, and provides services based on the needs of overseas Chinese in different time periods." Gan Yanling, deputy secretary general of the Overseas Chinese Federation of Lishui City, said, "The overseas Chinese are far from overseas "The psychological pressure is relatively large. We can provide an inquiry platform for the physical and mental health of overseas Chinese and provide a window for the emotional release of overseas Chinese."

"Doctors have to go to work during the day, and the off-hours are just the time when overseas Chinese get up, answering overseas Chinese questions in the group has greatly increased the workload, and sometimes they still reply to messages in the group in the early morning, which is very touching.

As a "resident physician", Dr. Zhu Yan of the People's Hospital of Lishui City is stationed in the WeChat group of 5 overseas Chinese groups in Germany, France, and Spain, and checks the enquiries of overseas Chinese in the group every day. "On the one hand, we will provide advice on protection and disinfection methods, and we will also explain the professional's illness from a professional perspective." Zhu Yan said, "The psychological counsellors in the group will also record some vibrato about the epidemic prevention. Videos are fun and educational, and guide overseas Chinese how to relieve anxiety and tension. "

On the evening of March 29, the hospital organized an expert to open a section of "Earth Prevention Knowledge Online" for overseas Chinese. "I thought that only a few people participated. I didn't expect that when the doctors sent the live broadcast notice to the group, less than 5 minutes, the 'room' of the live broadcast was full." Zhu Yan said, after the lecture, overseas overseas Chinese asked questions, experts Give answers one by one.

"Those who ask us for help are in urgent need. In our Lishui, almost every family has relatives and friends working abroad. Helping overseas Chinese is also helping ourselves!"

Yang Ning, Duan Xinghan