The Ministry of Foreign Affairs and International Cooperation announced the temporary closure of its customer happiness centers from Sunday, March 29, 2020 until further notice, confirming the continuity of providing all its services through smart channels as part of the precautionary measures and government directions in light of the current situation.
The Ministry issued a notice to customers through all social media channels, through which it emphasized the mechanism for applying for certification services through the Ministry's website www.mofaic.gov.ae, and after applying to the service on the Ministry's website, the customer will contact the Emirates Post on the number 600599999 in order to receive The document from it from his website.
The customer is required to deliver the Emirates Post a copy of the payment receipt and the original document to complete the certification procedures by the Ministry of Foreign Affairs and International Cooperation. Accordingly, after completing the certification process, a notice is sent to the customer by email or text message to inform him about the end of the certification process and then coordinate with the customer to set the date Appropriate to deliver the document.
The Ministry of Foreign Affairs and International Cooperation reported that it had taken all necessary measures to ensure the smooth flow of business under the current circumstances by providing a set of smart services that in turn contribute to facilitating procedures for customers.