What do I do with my gift card?
If you have a gift card that you have not yet used, you risk becoming invalid in the event of a bankruptcy.
- We always advise consumers to use their gift card as soon as possible so that they do not lose value. In a bankruptcy you can no longer use, it becomes completely invalid, says Adam Dahlin, supervisor at Hallå Consumer.
How do I do if I want to advertise a product?
- Then you have the right and opportunity to make demands on the supplier or manufacturer who sold the product to the company, according to the Consumer Purchase Act.
What should I do if I am denied a complaint?
- Then it is important to complain in writing, for example via e-mail, so that you have the documentation. If you get a no, you can turn to the General Complaints Board, ARN, and get a trial there.
How do I do if I purchased an item online and did not receive it?
- There you can get into a tricky situation, where it can be more difficult. If you pay with a credit card you have an extra protection, then you can direct the same claim to the creditor as against the company. Then you have the right to demand a refund from them. If you buy against an invoice it is also often credit.
ReconstructionWhat do I do with my gift card?
Restructuring is granted to companies that do not have the money to pay their debts but who may in the long run have an opportunity to survive.
- As long as the store remains, you should be able to use your gift card. But the risk is that there could be bankruptcy there too, so use the gift card as soon as possible, says Adam Dahlin, at Hallå Consumer.
How do I do if I want to advertise a product?
- Since the company remains, you can target the one you bought the garment from.