The Federal Government Human Resources issued a guide for federal authorities on the remote work system

The Federal Authority for Government Human Resources, in cooperation with the Ministry of Cabinet Affairs and the future, has issued a guide for the federal authorities on the remote work system, following the announcement of the UAE government to start applying remote work to some functional groups in the federal government starting tomorrow, in order to maintain Their safety, and in light of the precautionary measures to limit the spread of epidemics and diseases in the country.

The guide targets the safety of federal government employees, enabling all federal agencies to implement the decision, and ensuring the continuity of performing business and providing all government services under emergency circumstances as the guide includes procedural guidelines and steps to be taken by federal agencies when applying the work remotely.

The guide, which applies to all ministries and federal entities within its contents, also includes a definition of remote work and its types, its aim, and specifies the application and scope of the application, general controls for this type of work, criteria for selecting suitable jobs for remote work, and the obligations of each side and employee working remotely , As well as the obligations of federal entities and their employees in emergency and crisis situations.

The Federal Authority for Government Human Resources confirmed that it is the competent authority and in coordination with the Ministry of Cabinet Affairs and the future, to interpret all regulations and regulations related to the guide, and all federal authorities should refer to the authority on all issues that may be encountered when applying the provisions of this guide, and what is issued later in this regard.

The authority explained that the guide aims to provide the ministries and federal agencies with the necessary mechanisms to implement remote work with them, under emergency conditions, through the use of smart and electronic systems approved in the federal government, or those of the federal entity.

The authority stated that it has taken all the necessary steps that enable employees of the federal authorities to register attendance and leave electronically during work remotely, through the human resources information management system in the Federal Government, "Bayanati", according to an electronic mechanism that is circulated to those bodies, in this regard, from In order to ensure that the employees perform the required tasks from them duly remote.

The guide defined remote work as one of the alternative work options that ensure continued business performance and service provision, away from the office permanently or partially or by request, where the communication between the employee and his work destination is electronic, i.e. through the use of smart and electronic systems in the federal government, Or that of the Federal Entity, with the employee and his work being committed to the directives issued by the competent authorities in this regard, in urgent cases that require the performance of work from outside the workplace, rather than being present in whole or in part in labor offices, and remote work according to this concept does not mean that Granted any n P of licenses authorized types.

Remote work system goals

The guide identified three objectives for implementing the remote work system, namely: providing multiple work options for employees, especially in emergency situations and epidemics, as precautionary measures, taking into account the surrounding conditions, ensuring business continuity under various circumstances, especially emergency, and providing government services under emergency conditions.

Types of remote work

Remote work is divided into two types according to the evidence, namely: remote work in part: where the employee can, at the request of his employer, divide his work time between the main workplace and the remote workplace, in equal or different proportions, and this may be for hours per day or days In a week or month, the second type is fully remote work: jobs that can be performed completely outside the official workplace.

Scope of application

The guide authorized the federal authorities to apply "remote work" according to what is required by the business interest, as this guide applies to all ministries and federal agencies, federal authorities may, according to the time frame specified in this guide, apply "remote work" according to the requirements of the business interest and the nature of jobs and quality The services provided by her on the categories shown below are employees of her who are pregnant, "according to a medical report that proves it," and those who suffer from chronic illnesses, immune deficiencies and respiratory symptoms "according to a medical report that proves that", and employees from the age group over 60 years, and mothers Of female employees J take care of their children from the ninth grade and below, provided that no functional necessity of their duties require Twagdan in the workplace "under the document specified by the employer to prove it."

The guide also excluded service contracts managed through outsourcing from the scope of application of this guide. Provided that the federal authorities decide the mechanisms for the implementation of these contracts, in a manner that serves the interest of the entity, and does not conflict with employees in light of emergency circumstances.

Timeframe for applying remote work

"Remote work in the federal authorities begins under the emergency circumstances in accordance with the time frames set by the competent authorities in the state, provided that the remote work application does not violate the responsibilities and tasks assigned to it by law."

Job selection criteria

The guide sets criteria for the Federal Entities to define suitable jobs for work, namely that the jobs are of a divisible nature, that the jobs are amenable to automation, and that the jobs require specific inputs that are dealt with according to electronic systems, in addition to any other criteria decided by the authority in coordination with the Federal Authority for Human Resources Government, and federal agencies may, under emergency circumstances, apply remote work to the relevant job groups, despite the absence of all or some of the conditions mentioned.

Mechanism of application

Urging the remote work guide in emergency cases, the federal authorities to set controls and mechanisms for the application of remote work to ensure the maintenance of efficiency and productivity that the federal authorities commit to coordinating with the Telecommunications Regulatory Authority to provide the necessary infrastructure services and applications necessary to implement the work remotely in a way that ensures Security and confidentiality of information and cybersecurity standards determined by the Telecommunications Regulatory Authority and the relevant authorities in the country.

Ensure readiness

The guide also confirms the necessity of observing a number of controls when applying work remotely, including adapting the federal authorities to the requirements of remote work in a manner consistent with the nature of business and job cadres and the categories and health cases concerned with the application with an emphasis on the importance of not violating the duties and responsibilities assigned to those bodies legally, as well as to ensure that it is ready Its services to customers and the public are available through websites or smart applications, and focus on encouraging all customers to benefit from smart services as a basic option as an alternative to personal visits to service centers, and the use of In terms of technical media, and to ensure the provision of technical equipment for all employees working for it and provide technical equipment for holding periodic meetings and follow-up on completion electronically and to access the main and subsidiary electronic systems for performing business in the entity as "my data, customer service systems, etc." and complete the performance of tasks and responsibilities assigned to them and follow up Achievement.

He called for the available means of communication to be used by the work teams and internal committees within the federal entity, so that members can know the latest developments through the special working groups of the entity, internal gates, WhatsApp group of the entity, telegram, etc.

Track performance

He stressed the need to follow up on the application of work remotely and document achievement through: measuring productivity for employees working remotely, ensuring the quality and accuracy of outputs, setting time frames for service delivery, implementing tasks and delivering projects, and committing to applying governance standards and cybersecurity controls when using various technology in Apply the remote work system, and any other controls that the employer deems appropriate in this regard.