In normal cases, the average waiting times on the care guide's telephone line are approximately 20-30 minutes. Now, in these corona times, the waiting times are between 25-55 minutes, according to Near Health and Care, which is responsible for 1177 on behalf of Uppsala County.
-But it is incredibly important that you only call if you think you can be infected. If you only have general questions, you should call the national emergency number 113 13, says Kristina Okembia, chief medical officer Near Health and Care at Uppsala Region.
The care guide in Uppsala has taken in extra staff since several weeks back.
- Waiting times go up and down based on what's happening locally. After it emerged that a high school student had been infected, many people called.