China News Service, March 6th. According to the website of the National Health and Medical Commission, the General Office of the National Health and Health Commission and the General Office of the Ministry of Civil Affairs recently issued the "Notice on Strengthening Psychological Assistance and Social Work Services in Response to New Coronary Pneumonia Epidemic Situation" To provide psychological support and psychological crisis intervention for patients with new coronary pneumonia. For those infected with mental and behavioral problems, organize psychiatric consultations in time to provide crisis intervention and psychiatric drug treatment.
Strengthening psychological assistance and social work services for people with new coronary pneumonia
Wuhan City, Hubei Province, and other areas severely affected by the epidemic, should include psychological assistance and social work services in the overall deployment of epidemic prevention and control, make overall arrangements and unified management, and organize psychological assistance and social work services in designated hospitals and square cabin hospitals. The local health and health administrative department should provide psychological support to people with new coronary pneumonia in accordance with the relevant mental health services and local medical and social work professional strengths in accordance with the original mental health service resources and the number and distribution of medical social workers in the region. Support and psychological crisis intervention. For those infected with mental and behavioral problems, organize psychiatric consultations in time to provide crisis intervention and psychiatric drug treatment.
Hubei Province can carry out a pilot program of medical social work services in a square cabin hospital based on the actual work, relying on local social work industry organizations, and following the principles of medical social work support services.
Psychological assistance and social work services for isolated persons
Districts and counties in areas severely affected by the epidemic should establish multi-department coordination work mechanisms such as health and civil affairs, and connect with service resources such as mental health, social work, and voluntary services, and organize mental health, mental health professionals, social workers, and related professionals. A service team consisting of volunteers provides epidemic awareness, health guidance, and psychological and emotional counselling to personnel isolated at centralized isolation points, assesses psychological crises, and conducts family support, social relationship restoration, policy counseling, and referrals, etc. service.
We should pay special attention to children, the elderly, people with disabilities, people with special needs such as primary diseases, family members of employees who die due to work, and family members of the deceased, and provide social work services such as difficult assistance, psychological counseling, sorrow counseling, and social support network repair. Carry out targeted assessments and crisis interventions and referral services.
Strengthen frontline staff psychological support and social work services
The health and administrative departments and civil affairs departments in areas affected by the epidemic shall organize local professional teams of mental health, mental health and social work services, and adopt an "online + offline" approach to medical staff working in the frontline of epidemic prevention and control, Psychological assistance is provided by medical personnel such as disease control personnel, public security and transportation personnel who adhere to their jobs and grassroots community workers.
Civil affairs departments at all levels should mobilize and guide the majority of social workers and volunteers to provide psychological counseling, emotional support, and security support to frontline workers and their families. The designated hospitals, square cabin hospitals, and centralized isolation points should create appropriate environments and conditions, establish appropriate psychological assistance and social work service channels, and help frontline staff to conduct self-psychological adjustment.
Strictly abide by the ethical norms of psychological assistance, do a good job in service management and effect evaluation
Personnel involved in psychological assistance and social work services shall work under the unified leadership of the Party Committee and the government, abide by the ethical norms of psychological work and social work services, abide by professional ethics, commit to strictly protect the personal privacy of recipients, and strictly abide by the information release rules .
Local health and administrative departments and civil affairs departments should strengthen the management of psychological assistance and social work services, establish a psychological assistance work reporting system, and organize timely performance evaluations.