The consequence is that anyone who is in need of quick telephone advice and is really bad gets stuck in the telephone queue.

Call 113 13 instead

- We appeal to everyone who is symptom-free and has questions about the corona virus instead to contact the national information number 113 13 that the Public Health Authority has established about the corona virus. Anyone with illness symptoms should of course contact 1177 Care Guide, says Sabina Kalaitzis Barrögård, operations manager at 1177.

Long queues

Calls to 1177 have increased sharply in recent days as a normal day handles around 450-500 calls. And despite the extra staff, they are not able to.

- During the past 24 hours we have had another 60 calls only about the corona virus where most of the callers had no symptoms at all and have not been in any of the affected areas. The conversations also take extra time because people are very worried.

See 1177's Chief Operating Officer Sabina Kalaizis Barrögård tell us more about the pressured situation in the clip.