Östgötatrafiken wants to remove drivers' illegal behavior and urges travelers to report incidents.

- It's not good for this to happen. Partly it is prohibited and so we know that many customers experience an insecurity when you see that the driver pills with the mobile phone, says Mattias Näsström, traffic operations manager at Östgötatrafiken.

Hear the Traffic Operations Manager comment on the mobile usage in the video above.

Östgötatrafiken received 59 complaints from travelers last year - here are some examples:

2019-02-02 Line 457
“The driver was playing with the cellphone while driving until a traveler told him. He was driving 20 on 80 road and winding on the road before he checked the phone. "

2019-04-05 Line 521
“Customer experienced the trip extremely unpleasant. Played with mobile phone and looked down the phone, not talked on the phone but looked down the phone. Customer sat so customer saw driver all the time. Did not stop when travelers wanted to get off, and had pressed a stop so the lamp came loose. "

2019-06-19 Line 432
“Terribly tired of drivers talking on private phones when driving, especially on major roads. Are you supposed to feel safe on the bus. "

2019-07-23 Line 507
“Hi, yes want to complain about one of your bus drivers !! Yes I sat in the 507 bus and all the way to my stop so one of your drivers is sitting with the cellphone and not checking the road at all! Yes get scared when he is on so not at all okay! ”

2019-08-16 Line 540
“Today the son (13 years old) was waiting on Klostergatan in the direction of Slaka to take the bus 540 at 14.37, but it just passed everyone who was at the bus stop. The son said the driver was talking on the phone !! Bad son thinks. Why did the bus pass by ”

2019-10-02 Line 12
“Location: the junction at Shell at old Linköping. The driver both hands on the mobile and runs with the elbows. "

2019-11-14 Line 565
”Bus 565 traveled from the travel center to Sturefors. The bus driver gets dialed on his mobile and sits o talking in it during most of the journey. Don't miss driving into Jakobsdal stop where a person is waiting. He stops the bus in the middle of the lane and waits there for a few minutes. However, the waiting does not come when they would have had to get on the bus in the middle of the road. Unsuitable for bus driver to talk on mobile while driving. "