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Corona virus: Customers get money back on unusual trips to China


ZEIT ONLINE | News, backgrounds and debates

Berlin (dpa / tmn) - Many tour operators have canceled package tours to China because of the corona virus that is rife there. Holidaymakers will then be reimbursed for the travel price paid.

"There are exceptional circumstances," explains travel law expert Sabine Fischer-Volk from the Karimi law firm in Berlin. "Travelers get their money back, but no compensation for lost vacation pleasure," says the lawyer. "Compensation can only be paid if the organizer is at fault, and that is not the case here." The new lung disease is a serious health hazard for holidaymakers.

Consider rebooking to another country

Not everyone wants to do without their giant, for example because the days off at work cannot be postponed. In this case, Fischer-Volk advises the organizer to request a free transfer to another travel destination on equivalent terms. Some organizers offer this option on their own initiative. But there is no right to that. This means that the organizer can simply cancel the trip to China without replacement.

Big restrictions in China

Several German tour operators have canceled their next upcoming trips to China, including Studiosus, Gebeco, China Tours and Intrepid Travel. DER Touristik, for example, offers free cancellations and rebookings. In addition to the risk from the virus, one reason is that many important sights in China are no longer accessible. The country's entire transportation system is also severely affected. The corona virus has appeared in almost every province or region in China.

According to the German Travel Association (DRV), around 600,000 to 650,000 Germans travel to China every year. About two thirds of these are business travelers. The Federal Foreign Office warns against trips to the Hubei province. In general, considerable restrictions on mobility within China can currently be expected.

Travel and safety information for China

Travel advice from the organizer Studiosus

Source: zeit

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