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January 19, 2020 "Today some people may have had problems sending or receiving files on Whatsapp. The problem has been solved and we are back to 100% functionality for everyone."After four hours of blackouts and the inability to send media files, a spokesman for the Facebook-owned company apologizes. "We are sorry - adds the spokesman - for any inconvenience caused". Among the countries that most use WhatsApp (2019 data) there are Indonesia (60 million users), Mexico (57 million), Russia (54 million) and Germany (53 million). Italy is seventh, with 32 million users and a penetration of 54% of the population.
Thus ends the anxious expectation that has hit, according to estimates, 96% of users of the platform, which has 1.6 billion users in 180 countries. The first trend on Twitter, in Italy, was late in the morning #whatsappdown. To signal that many users have flocked to social media to report malfunctions of Whatsapp, the most used messaging app.
The reasons for the disservice are not known. The Twitter profile Wabetainfo highlighted that it had become impossible to send, in addition to videos and photos, even audio, gifs, and stickers. The ltweet was replicated by users who wrote from Brazil, Indonesia, India, Pakistan to report problems.
WhatsApp is restoring the service.
The server issue should be fixed now. https://t.co/hWPrd3FKFp
According to DownDetector, the same disservice was reported in the Persian Gulf, in India, in South East Asia.
Whatsapp is having issues since 6:43 AM EST. https://t.co/cvGsWTfsWq RT if it's down for you as well #Whatsappdown
- Downdetector (@downdetector) January 19, 2020