Dubai Health Authority yesterday launched a "doctor for every citizen" project, which provides direct video and audio communication between dealers and doctors with the latest smart means, through a center that works remotely and around the clock, will take over the management of the services group, including providing medical consultations through a group Professional and trained medical personnel.
His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, had directed the implementation of the project in the fifth item of the "Fifty Document".
The Director General of the Dubai Health Authority, Hamid Muhammad Al Qatami, stressed that the "Doctor for Every Citizen" project is one of the most important integrated projects that enjoy direct government sponsorship, in addition to its adoption of the latest smart technologies, and its uniqueness in the quality and efficiency of the doctors in implementation, who represent the government sectors And your.
This came during the official launch ceremony for the project, which was organized by the authority in the presence of the Secretary-General of the Executive Council of the Emirate of Dubai, Abdullah Muhammad Al Basti, and the Director General of the Department of Economic Development, Sami Al Qamzi.
Al-Qatami said, "A doctor for every citizen" has become a strategic goal for the authority, as soon as His Highness Sheikh Mohammed bin Rashid Al Maktoum was directed to implement it, and that the authority mobilized for this goal all efforts and energies, and harnessed all its capabilities to be more able to provide a superior and integrated system of health care , Managed by a group of specialized medical minds, and through the best smart means, and within the global standards and established assets.
He explained that the authority worked on employing all smart technologies and means in the preventive, diagnostic and therapeutic areas, as well as in managing data, information and medical reports according to the highest levels of accuracy and privacy, which directly serves the goal.
He pointed out that the authority recently concluded a set of agreements with private health sector institutions, which expressed a desire for doctors on his part to join the medical staff of the authority in charge of implementing the project.
He continued, "With the inauguration of the new project, the authority will have taken an important additional step, within the direction of the state in terms of global competitiveness, and its endeavor towards achieving a better health future."
The Dubai Health Authority revealed in its report on the overall medical services provided by the project through the "Doctor for Every Citizen" service center, which includes medical consultations, and related initial diagnosis of disease cases, description of appropriate treatment, and referral of sick cases to hospitals and centers Health, appointment scheduling, coordination and follow-up of patients.
The authority pointed out that the services for the “Doctor for Every Citizen” project do not include emergency medical cases or a clinical examination, confirming that the medical consultations it provides are based mainly on the consolidated medical file “Salama”, which includes the health history of each disease, the matter Which facilitates the doctor to deal quickly and carefully with each case, in a framework of privacy and trust.
The authority explained that the first phase of the project, which began to include medical consultations related to family medicine, with a focus on the most common diseases, which are diabetes, blood pressure, allergies and skin diseases, indicating that its focus was based on these services in the first stage specifically, because it is the most A request by customers, and it will expand the scope of its services and medical specialties in the coming period.
And with the start of the first stage, citizens will be able to communicate with (a doctor’s services center for every citizen), and benefit from its services directly, through the toll-free number (800342) and the smart application for the project, which enables to obtain the required, reliable and approved medical consultations , From anywhere, with direct visual and audio communication between the customer and the doctor.
For his part, the Executive Director of the Health Regulatory Sector at the authority, Dr. Marwan Al-Mulla, explained that the “Dubai Health” agreements with private health sector institutions include the joining of doctors from private hospitals to the authority’s medical staff in a doctor’s service center for every citizen, confirming the authority’s keenness It is strong to monitor all citizens ’observations regarding the services provided by a“ doctor for every citizen ”, explaining that the Dubai Health Authority relies on developing the services of this ambitious project, on the observations and opinions of citizens, in order to provide everything that exceeds their expectations and achieves their satisfaction and happiness.
Training 50 doctors within the project
The Executive Director of the Health Regulatory Sector at the Dubai Health Authority, Dr. Marwan Al-Mulla, stated that the authority trained 50 doctors to work within the "doctor for every citizen" project, as a first stage, while the training process continues throughout the year.
He said, "The authority is heading to expand the project in the future, to include citizens and residents of the health insurance campaign." He pointed out that the authority has allocated a center for the project in Rashid Hospital to deal with sick cases around the clock, through three shifts, with six doctors per shift.
Al-Mulla pointed out that the project will focus primarily on dealing with diabetes, pressure, allergies and skin diseases, while the second stage includes dealing with all diseases.