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Hospital crisis seen by long-term patients: "It feels like a number"

2019-11-20T07:28:45.217Z

REPORT - Europe 1 has given the floor to patients, accustomed to hospitals, who report the slow deterioration of services, subject to both the lack of resources and the increase in the number of patients to treat.



REPORT - Europe 1 has given the floor to patients, accustomed to hospitals, who report the slow deterioration of services, subject to both the lack of resources and the increase in the number of patients to treat.

REPORTAGE

The President of the Republic promised an electroshock for the public hospital in crisis for months. The government presents Tuesday a contingency plan supposed to address the issues largely denounced by hospital staff: lack of resources, staffing, closure of beds ... But Europe 1 also chose to give the floor to patients with conditions long-term, accustomed to hospital services, and who have lived almost daily, year after year, the congestion and deterioration of the public health care system.

At the -3 level of the CHU Auxerre, in the dialysis service, thirteen beds are lined up in a large room, and all are occupied. Basically, that of Ludovic, 41, who for eight years comes almost every day to the hospital. "The nurses we knew to be enthusiastic are now in their work, and have no time to talk.There was another link, which now no longer exists," says the patient in Europe 1. "It feels like a number, it hurts me a lot."

And just stay an hour in this service to see the illustration of what this patient said: the two nurses are constantly multiplying the back and forth between patients more and more numerous. In ten years, the service has grown from 80 to 130 dialysis patients.

Patients treated with the chain

In some departments the pressure is much stronger, and patients' anger palpable. Accustomed to the emergency department of this hospital since her childhood, Francine, 50, says she is exasperated by the conditions of reception. "It's more than that. Even if it was not faster, I regret the hospital before, "she says. "The staff can not take it anymore, so I feel like they're shipping."

>> READ ALSO - At the hospital, many doctors leave the public for the private: "I have a much more relaxed pace of work"

This deterioration of the hospital service does not only concern medium-sized establishments in the countryside, but also large hospitals in mainland France. With multiple sclerosis, Guillaume has been followed for 20 years in a dozen Parisian hospitals. He assures, for some years the quality of care suffers from lack of staff and places. "It even speeds up the infusion because someone behind is waiting for your seat, while before you could stay all afternoon, it gives you vertigo when you perfuse too quickly," he says. "There is always a risk of error, and I suffered a mistake and almost died, I try to understand the doctors but over time, I start to get a little tired."

A lassitude shared in the corridors. "This lack of resources is not our problem, we just need to be treated," concludes a patient.

Source: europe1

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