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Processes: BGH negotiates on business reviews on Yelp


TIME ONLINE | News, backgrounds and debates

Karlsruhe (dpa) - The rating system of the online portal Yelp today employs the Federal Court in Karlsruhe. The operator of several gyms in the Munich area has sued. She accuses Yelp of losing customers because of a poor overall rating. On Yelp users give one to five stars, they can write something about that. However, not all ratings are included in the overall rating. Automated software only identifies the "recommended posts" that Yelp considers helpful.

Source: zeit

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