Telefonihuset has been criticized for a long time. Ingegerd Engström in Arvika was called by the company's salesman and was promised cheaper telephony.

In fact, she signed up for a multi-year agreement that costs thousands of dollars.

- He would fix so I got cheaper telephony. And then he talks and talks. You don't really agree. I've been on it before so I should have realized that this was also a scam, but it was wrong, says Ingegerd.

SVT's Consumer Program Plus has examined Telefonihuset's sales methods. The entire review will be published later today.