Carmen Ruiz did not give credit. With his son Aitor literally drowning - "he changed color" - in front of her at his home in Navalcarnero (Madrid), the phone in his ear and the doctor of Summa 112 of the Community of Madrid on the other side, heard: "Madam, Pass me your son to the phone, pass it to me » .

«But he is drowning! Don't I tell him he's drowning? «Pass it on. If I were in a hospital, would I have to see a doctor or not?

Carmen puts Aitor on the phone, who can only babble , in a tone of absolute drama in the audio that Paper has had access to. The boy hardly speaks.

- I drowned ... I can't ...

- I don't hear you drowning. Have you been nervous or something?

- Nooo ...

- Let's see, pass it to your mother - says the doctor, so calm.

"Look how you are," Carmen tells the doctor then, who has seen her unconscious son collapse minutes before the call. The doctor concludes, dismissively: «Madam, your son has nothing. Breathe perfectly ».

Aitor García Ruiz dies quickly. He becomes unconscious almost at the moment when the doctor hangs up the device telling his mother "see you later", and leaving her with the word in her mouth. The 24-year-old boy quickly turns "blue", enters cardiorespiratory arrest and, although according to the doctor "is perfectly", begins to die.

In fact, he is brain dead when finally, 23 minutes and another call at 112 later, the Mobile UVI finally comes to an end. He dies after four days . Because of not the thrombus in his lungs, not yet discovered, which is what causes asphyxiation, but of the brain death generated in those 23 minutes without irrigation, his parents and his legal representative, Carlos Sardindero, of Sardinero Abogados.

"I think your son is a little touching"

That first doctor, who surely because it is Sunday comes to tell the mother that if Aitor has "taken something" - "I think he is a little touched," he lets go - he does not send the UVI, but an ambulance without a doctor "They didn't even touch the boy when they arrived, as bad as they saw him," says the mother.

Only eight minutes later, at the fourth call according to Sardinero, another Summa doctor activates all the protocols , including the Civil Guard, first to arrive at home.

It's late. When the Mobile UVI arrives, "the doctor told us that the brain had been without irrigation for too long," Carmen says today. Every minute that a person spends in cardiorespiratory arrest loses, according to experts' consensus, a 10% chance of being alive. Aitor spent 23 minutes without irrigation, according to the data of the Community itself , until the Mobile UVI arrived that the first doctor did not activate.

Bartholomew, the father of Aitor, adds: "We cannot be sure that my son could have been saved, but what he was certain was lost was the opportunity for him to live."

Both have claimed 175,000 euros as compensation by administrative means to the Community, on whom Summa 112 depends, for the death of his son, who was practically brain dead on January 14, 2018 and died five days later. The Community of Madrid has assured Paper that everything was done correctly , and that the conversation with the first doctor did not determine at all that the young man was really drowning. The medical inspection determined at first, at the request of the parents, that same, that everything had been done according to the protocols, "but we requested the audios," explain his parents, shattered.

The Community does not identify the doctor

With them in hand, "although they have been sent to us mutilated, with cut pieces," the lawyer proposes to go to criminal proceedings. "The Community of Madrid not only refuses to assume its responsibility, but has not even identified the doctors who participated in the incident," explains Sardinero, lawyer of the Carmen Flores Patient Advocate Association.

Sardinero and Aitor's parents calculate that if in that first the Mobile UVI of the Rey Juan Carlos de Móstoles Hospital is activated, 14 minutes with normal traffic (much less obviously for an ambulance) from the place where Aitor García was fighting for his life, the outcome could have been another.

The cause of the cardiorespiratory arrest was a thrombus in the lung whereby the family also claims to the Madrid Health Service: they went to the center twice in December, with "a lot of intercostal pain" from the kid , and although Aitor became admitted to one time, he was discharged because the pain was, according to the diagnosis, "of mechanical origin."

Actually, the young man, a student of Automobile Engineering, had a blood thrombus that nobody knew in the lungs - they only gave him painkillers - that was going to cause him to stop, and then death due to the absence of irrigation to the brain. You could say that Carmen and Bartolomé have lived since then, almost two years ago, in those 23 minutes in which they did not know what to do while their son was dying before his eyes.

"It was turning blue and the doctor told me that!"

"I didn't understand anything ... It was turning blue and the doctor answered me like that!" Carmen says, crying. “On top of that, he forces me to put it on the phone, and my poor boy lets go of him the little air he has left, he spends on telling him that he is drowning ... Just when he took off the phone it was when he lost the phone. knowledge definitely ... He didn't open his eyes again ».

Bartholomew regrets that everything happened on a Sunday: "That is why we could not call Urval at the Navalcarnero ambulatory, which is what we would have done any other day."

The situation that both lived that Sunday morning at home had to be unbearable force. «The first thing we heard was a great blow. Aitor had passed out. We went up to his room and he was unconscious . He came back to himself and that was when we called 112. Just when the doctor hung us up, because he hung us up, he left again ... ».

Carmen's screams in Bartolome's subsequent calls to 112 are creepy. The first call, always according to Community data, was at 11.54. At 12.04, finally, they got a doctor in conditions to explain how to do cardiopulmonary resuscitation , which they did as they could while their son escaped his life.

"He was my only son," Carmen cries today, remembering Aitor. «A great boy, who never gave a problem: affectionate, hardworking, very good, who didn't hurt anyone in his life. We still can't believe it ended like this. And we don't want money from all this. Only the medical protocols change, so that something like this does not happen again . Our son is not returned to anyone else ».

Then, for your informational interest, we fully transcribe the audio of the first call of Aitor's parents to Summa 112.

- Mother : Look, the boy has got up and got dizzy when he gets up. I was in the kitchen and I felt him fall

- Doctor : Yes

- Mother : And then a huge sweat ... Now it has become rather cold, but with a huge sweat.

- Doctor : He is in treatment of something?

- Mother : No, no.

- Doctor : You had a syncope then.

- Mother : And it's like, like ... He says he can't breathe.

- Doctor : Ok. Pass it to the phone, please.

- Mother : To whom: the boy?

- Doctor : Sure.

- Mother : I can't, I can't.

- Doctor : You have to talk to the doctor. You don't have a cell phone, and I call her?

- Mother : If he can't, if he's in the ...!

- Doctor : Madam, if a doctor were there right now in the hospital, will you have to talk to him or not?

- Mother : Well, but you ...

- Doctor : It doesn't matter if it's on the phone or whatever, you have to talk to the doctor.

- Mother : He says he can't breathe and ...

- Doctor : Well, now, but I need to evaluate it. Madam, because he may need a UVI, he may need a hospital admission or he may need a doctor ...

- Mother : Look, what does the doctor say you have to talk to him, to see what happens to you ...

- Doctor : Tell me, what's the matter, tell me a little.

- Aitor : I'm drowning ...

- Doctor : I don't hear you drowning. Have you been nervous or something?

- Aitor : Noooo [unable to vocalize] ...

- Doctor : So, are you treating something?

- Aitor : I can't ... I'm drowning ...

- Doctor : Let's see, pass me your mom.

- Aitor : I can't ...

- Doctor : Pass me your mom.

- Mother : Look how you are.

- Doctor : No, breathe perfectly. Are you on psychiatric treatment of something?

- Mother : No, no, you're welcome [Aitor is heard in the background shouting: "I drown, I can't!"].

- Doctor : You're welcome? Have you taken any d ... Any ...?

- Mother : No, look, if yesterday nor came out or anything, he was here at home stuck all day ...

- Doctor : Well, a doctor will go to see him and he will have whatever, I don't know, but can't it be that he has taken something?

- Mother : No, no ...

- Doctor : Any medication or something?

- Mother : No.

- Doctor : Well, breathe perfectly, huh? That breathes perfectly ...

- Mother : Well, he says he can't breathe.

- Doctor : He says what he wants, but he breathes perfectly because he speaks perfectly, okay?

- Mother : Well look, I don't know what ...

- Doctor : Well, a doctor will go see him, but he does breathe ...

- Mother : I don't know ...

- Doctor : Yes, breathe. Come on. See you later. It seems rather that he is touched by something. I dont know. Let's go see it. Come on, so far.

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