Employees trust the robot more than the human manager, according to a study conducted by the American company "Oracle" with "Future Work Plus" specialized in the development of the future work environment. The study involved 8,370 employees in managerial positions and heads of human resources departments in 10 countries.

The study found that artificial intelligence has reshaped the relationship between human beings and managers in the workplace, and that it is working today to reshape the role required of HR teams and managers to attract, maintain and develop talent.

Welcome the robots
Contrary to fears about its negative impact on future jobs, staff, managers and heads of human resources departments around the world have welcomed the penetration of artificial intelligence into the workplace, with many welcoming the trend with optimism and enthusiasm.

Artificial intelligence is becoming more prevalent. Today, 50 percent of all employees use it, compared to only 32 percent last year.

Artificial intelligence employs 77% of employees in China, 78% in India, 32% in France and 29% in Japan.

Most employees (65%) expressed optimism and enthusiasm for the possibility of robots as co-workers.

Employees in India and China are over 50% more enthusiastic about using AI, followed by Singapore (41%), Brazil (32%), Australia / New Zealand (26%) and Japan (25%), while the United States (22%) United Kingdom (20%) and France (8%) in the following ranks.

Android closer
When asked what the robot can do better than the manager, the results were distributed, with 42% saying the robot is better at following the business plans accurately, 34% saying the manager is better at solving problems, and 32% saying the robot is better at providing information Unbiased.

42% of employees think robot is better at following business plans accurately than human manager (French)

Found to survive
The impact of AI at work is just the beginning, and to take advantage of its latest development, organizations need to focus on simplifying it, securing it at work, or risking being left behind.

76% of workers and 81% of HR leaders find it difficult to keep pace with technological changes in the workplace.

Employees need to simplify their AI experience, with 34% asking for improved user interface and best practice training.

Security and privacy are key concerns that prevent workers from using AI at work.

The study shows that the equation between people and technology is being rewritten, and organizations need to work closely with their human resource teams to meet the changing expectations of people, said Chacon Kanna, head of Oracle's Asia Pacific applications in a statement.

The study also highlights another aspect of technology that deals with transactional activities. Leaders and managers need to provide more strategic value to management and use more of their communication skills. In other words, if managers want to overcome the challenge of artificial intelligence, they must embrace it.

"The latest advances in machine learning and artificial intelligence are rapidly becoming mainstream, leading to a dramatic shift in the way people around the world interact with technology," said Emily, from Capital Management Group, Oracle Capital's Oracle Business Group.

The research results are based on a global survey conducted by the two companies from July 2 to August 9, 2019.

The study was conducted online and sent to 10 different countries in six languages, with full-time permanent staff participating.