Dubai Police have launched a smart e-crime reporting service through its mobile e-crime platform, in an effort to facilitate the delivery of services to community members and encourage victims of these crimes, without the need to come to police stations or the mabahith headquarters.
It also provides hacked accounts and email recovery to their owners in a smart five-minute registration process.
Brigadier General Jamal Salem Al Jallaf, Director of the General Investigation and Criminal Investigations Department at Dubai Police, said that the platform, which was launched in May last year, has achieved a qualitative leap in communication with the public, registering 14,132 transactions, ranging from technical transactions, information and legal procedures. In addition to the reports of cybercrime, while the administration recorded the traditional way before the launch of the platform in a similar period 1664 reports of cybercrime only.
He added that the platform deals with communications in full privacy and confidentiality, and provides services to all members of society, and institutions and government departments, federal bodies and private sector institutions, and deal with three types of transactions, namely: completion of legal procedures, and provide information and complaints, in addition to the service of providing technical assistance on breaches E-social networking sites, and technical support steps to retrieve e-mail and others.
Al-Jallaf explained that the victims of cybercrime were previously reluctant to communicate with the police, for various reasons, perhaps linked to the type of crimes themselves, but the situation has changed significantly since the launch of the platform, so the police decided to expand the services provided through it to include reports on all cybercrime He pointed out that the platform recorded 312 communications from young people under the age of 18 years of the total communications recorded since its launch.
Brigadier General Khalid Nasser Al Razouqi, Director of the General Directorate of Artificial Intelligence in Dubai Police, said that the cyber crime reporting service is easily available through the Dubai Police Smart App through Apple Store and Play Store platforms.
He pointed to the shortening of the communication through the smart application of the platform to three simple steps, instead of seven steps, starting from the registration of personal data, and then confirm the contact number through a text message will be received by the complainant or the owner of the transaction on a mobile phone, followed by the details of the complaint and sent to deal with.
The Director of the Department of Combating Cybercrime, Colonel Saeed Al-Hajri, said that the platform classifies the communications received by artificial intelligence, which analyzes the reports and complaints, and then transmits them within less than five minutes to the competent department, whether in the mabahith or any other departments in Dubai Police.
Al-Hajri said that the communications received to the platform varied between technical inquiries, requests for technical assistance, the need for people to recover their accounts that have been hacked, as well as various reports of cyber blackmail, insults and fraud.
The platform recorded 312 communications from young people under the age of 18.
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A transaction received by Dubai Police on hacked accounts and email sites.