The Dubai Police General Headquarters has launched a smart e-crime reporting service through its mobile platform "e-crime" in an effort to facilitate the provision of services to community members and encourage victims of these crimes to report without the need to come to police stations or the headquarters of electronic detectives. Restore hacked accounts and email to their owners.
Brigadier General Jamal Salem Al Jallaf, Director of Dubai Police's General Investigation and Criminal Investigation Department, said that the platform, launched in May last year, has achieved a qualitative leap in communication with the public, registering 14,132 transactions, ranging from technical and information transactions to legal procedures. Reports of cybercrime, while the administration recorded the traditional way before the launch of the platform in a similar period 1664 reports of cybercrime only.
He added that the platform "ecrime" deals with communications with complete privacy and confidentiality, and provides its services to all members of the community, and institutions and government departments, federal bodies and private sector institutions, and deals with three types of transactions, namely, the completion of legal procedures, and provide information and complaints, in addition to the service of providing assistance Technology on electronic penetrations of social networking sites, and technical support steps to retrieve e-mail and others.
Al-Jallaf explained that the victims of cybercrime were reluctant to communicate with the police, for various reasons, perhaps related to the type of crimes themselves, but the situation has changed considerably since the launch of the platform, so the police decided to expand the services provided by it to include reports on all cybercrime. The platform recorded 312 communications from young people under 18 years of the total communications recorded since its launch.
Brigadier General Khalid Nasser Al Razouqi, Director of the General Directorate of Artificial Intelligence at Dubai Police, said that the cyber crime reporting service is easily available through the Dubai Police Smart App through the Apple Store and Play Store platforms.
He pointed to the abbreviation of the communication through the smart application of the platform "ecrime", to three simple steps, instead of seven steps, starting from the registration of personal data, and then confirm the contact number through a text message will be received by the complainant or the owner of the transaction on a mobile phone, followed by the details of the complaint and sent To be handled.
The Director of the Department of Combating Cybercrime Colonel Saeed Al-Hajri said that the platform "e-crime" classifies the communications received by the artificial intelligence, which analyzes the reports and complaints and then transmits them in less than five minutes to the competent department, whether in the electronic detectives or any other department of Dubai Police .
Al-Hajri said that the communications received to the platform varied between technical inquiries or request for technical assistance, or the need for people to recover their accounts that have been hacked and also received various reports of crimes of cyber blackmail and insults and fraud.