The phone rings continuously when SVT News visits Droghjälpen.se.

- This is the Drug Aid, how can I help you?

To Droghjälpen.se people who want advice, help and support about drugs can call or write anonymously.

25,000 unique visitors a month

The Stockholm region started support operations a year ago, but contacts are only increasing. Today, the site has 25,000 unique visitors a month. People hear from all over the country.

Droghjälpen.se encounters parts of the age group, 30-44-year-olds, where cannabis use seems to increase the most, according to the National Health Authority's latest national health survey.

- It is an anonymous service, so it is difficult to determine proportions when it comes to the people who contact us. But most people have never sought help before and over half have questions about cannabis use. There is also a group that is relatively socially well-established in their 30s, says Kerstin Annerborn, Head of Unit at eStöd.

Can withdraw to seek care

The usual addiction care has not noticed any major changes linked to the reported increase in the proportion of adult users.

Liljeholmsberget's addiction reception in Stockholm has seen a slight increase in cannabis users over the past year, but there are no big numbers.

People who are adults and relatively well-established, but who themselves are beginning to experience problems with their drug use, can sometimes resort to contacting a care that is associated with either very young people or people with more severe addictions.

- At Drug Support, we meet everyone from those who have never thought that they have any problems to those who want help and support to move forward in healthcare. It is important that there is anonymous support in addition to dependency care. Many also have erroneous notions of what you can get help with, and what can happen if you contact it, says Kerstin Annerborn.

The need for support is increasing

Perhaps this is why parts of this group of cannabis users are visible on anonymous Droghjälpen.se. Today, online treatment is also being developed for those who would rather try to change their behavior more on their own.

- We do not meet those who contact us as patients, but as people who have different questions about their own or a relative's drug use. Everyone has different inputs, and there is not a solution that is suitable for everyone, says Kerstin Annerborn, director of eStöd at Beroendecentrum Stockholm.

The pressure to receive support during telephone hours is increasing. Kerstin Annerborn wishes they could have open more than two days a week.

- The impulse to call or the desire for change can be fleeting, and then it is important that we are there at an initial contact, just when you need it, she says.