In January, it was learned that the store management company had filed a lawsuit against customers seeking damages of more than 1 million yen over a video posted on SNS of customers licking soy sauce and other nuisance acts in the store of the major rotating sushi chain "Sushiro".
The lawsuit filed at the Osaka District Court was filed by Akindo Sushiro, the operating company of Sushiro, which is headquartered in Suita City, Osaka.
In January, a video of customers licking soy sauce sauce at a store in Gifu City was posted on social media, and the management company claimed that it lost more than 1 billion yen due to a significant decrease in customers nationwide and a sharp drop in the stock price of the parent company.
The nuisance "caused significant discomfort and disgust to many customers," and the company is seeking compensation of more than 160 million yen from this customer, including damages such as damage caused by the loss of trust in hygiene management.
The operating company is also taking measures such as installing acrylic boards to prevent nuisances, and the amount of charges may increase in the future.
In response, the customer submitted a letter to the court last month asking for the appeal to be dismissed, in which it stated that it generally acknowledged and reflected on the act, and that "the industry is fiercely competitive, and the decrease in customers may be due to competition with other stores in the same industry."
FOOD & LIFE COMPANIES "WITHHOLD ANSWER"
FOOD & LIFE COMPANIES, THE PARENT COMPANY OF AKINDO SUSHIRO, COMMENTED, "WE WILL REFRAIN FROM RESPONDING TO PENDING CASES."
Attorney representing "I can't answer anything"
The lawyer representing the client said, "I can't answer anything because of confidentiality."