Sleeper compartments allocated 3 men and 1 woman? Rail services need to be continuously optimized

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The May Day holiday is coming soon, if you travel alone, in the overnight carriage of the train, there are more people of the opposite sex, will you mind? Recently, #Women complained about the allocation of 3 men and 1 woman in the soft sleeper compartment# on the Weibo hot search list. The woman posted that she was assigned to the "3 men and 1 woman" compartment when she took the soft sleeper overnight car, the four did not know each other, and the door would close when sleeping at night, so it was recommended that the railway department modify the algorithm and not assign it this way.

Nowadays, many passengers choose to stay overnight on the train when traveling, that is, boarding the train in the afternoon or evening before, sleeping in the soft sleeper compartment of the train for one night, and arriving at the destination the next day, which is a way to improve travel efficiency and reduce accommodation costs. It is also common for "3 men and 1 woman" or "<> women and <> man" to appear in the soft sleeper compartment, and some people may not care about this allocation result, because the carriage is a public space, everyone is a stranger, but some people are very mindful of this distribution result.

Netizens have different views on this, some people think that "it is really embarrassing", but some netizens think that this distribution is normal, because public space cannot meet everyone's requirements. Some experts believe that there is no need to be awkward in public spaces. Strangers generally do not have the intention of committing a crime together, on the contrary, strangers will also play a role in checking and balancing each other, and if they feel embarrassed, they can be exchanged.

The above points all make sense, whether it is "3 men and 1 woman" or "3 women and 1 man" sleeping in a closed compartment, if the relationship between these people is not relatives and friends, there is inconvenience and embarrassment at light, because after all, there are differences between men and women, and the heavy makes people feel insecure, especially "3 men and 1 woman" get along in a car. Previously, there have been many cases of sleeping women being touched and even molested in sleeper carriages of trains.

For example, during the "3-day operation" last summer, the Hohhot Railway Public Security Department investigated and dealt with three cases of molestation against women, two of which occurred in sleeper train cars. Although the relevant criminals have been administratively punished, they have brought insecurity to female compatriots. Therefore, the above woman complained that the soft sleeper compartment was allocated 1 men and <> woman, and we can understand.

#Women complain about the allocation of 3 men and 1 woman in soft sleeper compartments# brings out the topic of "assigning carriages by gender". If you assign by gender, you can indeed avoid embarrassment and increase your sense of security. However, if the carriages are allocated by gender, it is also not the best choice to assign a family of three or a family of four to different carriages. So, how does the allocation of sleeper cars take into account gender issues and family travel – is it a scientific adjustment at the booking stage, or a coordinated replacement after boarding?

The 12306 hotline responded that in principle, the carriage cannot be replaced, but if the consent of other carriage passengers, it can be replaced by itself, there is no such function (refers to the same gender carriage), but it will help record and feedback to the superior, if there are new regulations in the future, there will be an announcement on the Internet. In other words, at present, there is only one way to coordinate the replacement of carriages by yourself, and it is still unknown whether to launch carriages of the same gender in the future. The author believes that railway-related services need to be optimized on this issue.

The most ideal way is to launch a car of the same gender in the booking process, and provide a family travel carriage for passengers to choose independently, which not only avoids the embarrassment and insecurity caused by "three women and one man" in the same carriage, but also fully respects passengers' right to know and choose, thereby improving passengers' travel happiness index. For railway companies, showing respect for passengers, especially women, can enhance the image of the railway and increase the railway load rate.

If a rational distribution model cannot be realized in the short term, targeted services should be strengthened, that is, passengers face the embarrassment of "3 men and 1 woman" or "3 women and 1 man", and there is a need to change carriages, and train crew should take the initiative to help passengers coordinate the replacement of carriages, after all, crew members have more coordination ability than passengers. In recent years, railway companies have continuously optimized their services and received praise, so it is advisable to take the scientific allocation of sleeper cars as the next goal of optimizing services.