To control the phenomenon of doctors receiving red envelopes, it is not that the more doctors are punished and the more severe the punishment they receive, the better the effect, but that the phenomenon of receiving red envelopes is significantly reduced, and even if there are no red envelopes, both doctors and patients will still feel at ease

Recently, Ms. Chen, a citizen of Suzhou, posted a video on social platforms to report in her real name that Luan Xuefeng, deputy chief physician of the obstetrics department of Suzhou Municipal Hospital, received red envelopes, and after reporting the situation to the relevant departments, she has not received any response so far. At present, the Suzhou Municipal Health Commission told the media, "We have received many complaints, and we have reported the situation to the relevant leaders, and have now assigned a special person to investigate." ”

Doctors accept red envelopes, which not only corrupts the medical practice, but also increases the burden on patients, which is deeply hated by society. There must be no softness in rectifying such behavior. In this incident, the whistleblower twice sent red envelopes to the doctors involved by WeChat transfer, 1000,3000 yuan and <>,<> yuan respectively, and left WeChat transfer vouchers. After the incident was exposed, other patients testified that the doctor had received red envelopes from them, and these should be included in the investigation.

Ms. Chen said that she gave the doctor red envelopes because her sister had a medical accident during the childbirth process, and her sister did not give red envelopes at that time, so she waited until she was pregnant for peace of mind. However, Ms. Chen had some problems after giving birth and still needed to take medication, believing that there was human error in the operation and hoped that Luan Xuefeng and the hospital could have a reasonable explanation, but there was no result, so she reported Luan Xuefeng's behavior of receiving red envelopes.

As a patient, Ms. Chen's concerns are quite common. In fact, in the doctor-patient relationship, due to the barriers of professional skills and the passive acquisition of information, patients are ultimately a relatively weak party. Patients send red envelopes to doctors, with complex and different mentalities, some out of simple emotions, some out of helplessness to avoid risk, using red envelopes to "seek peace of mind", mostly for risk avoidance rather than profit, which is understandable to a certain extent. Failure to send red envelopes will make them feel nervous and scared, which may affect the diagnosis and treatment.

This also shows that in the hearts of some patients, surgery has not yet reached the point where they can feel at ease without sending red envelopes, after all, medical resources, especially high-quality medical resources, are always limited, and the phenomenon of difficulty in seeing a doctor has not been completely changed. In addition, some people, based on past experience, think that giving a red envelope is just "human affection", it is better to send it than not to send it, and the other party will do more with a short hand.

However, "for peace of mind" should not constitute a reason to give red envelopes. Once the red envelope is given to the doctor, it is also encouraging the doctor to profit through the "unspoken rules" in disguise. It is not difficult to imagine that the more popular the red envelope, the more tense the doctor-patient relationship may be, and the easier it is to enter the dead end of mutual suspicion. Therefore, giving red envelopes "for peace of mind" cannot maintain a normal doctor-patient relationship.

A good doctor-patient relationship requires the joint efforts of both doctors and patients. Therefore, the patient's non-delivery is only one aspect, and the doctor's non-request and non-acceptance is the more important. Even if the patient suddenly stuffs red envelopes, there are more ingenious ways to solve them. In a famous sketch, in order not to increase the psychological burden of the patient, the doctor first accepted the patient's red envelopes, and then returned all the red envelopes after the patient recovered. In addition, using the received red envelopes to help patients pay for hospitalization is also one of the common ways doctors handle red envelopes.

Receiving and delivering red envelopes will pollute the water source of the doctor-patient relationship. If the patient does not send, the doctor naturally does not have a "hot potato"; The doctor insisted on refusing to accept it, and there must be no misunderstanding caused by the red envelope. In this incident, the doctor involved charged the 3000,<> yuan collected for the second time into the informant's hospitalization account, but the whistleblower believed that the doctor's move was related to the accident during the operation. The truth remains to be investigated, but it is clear that differences of opinion between the two sides in this regard are inevitable.

To eradicate the problem of red envelopes between doctors and patients, in addition to personal consciousness, it is also necessary to strengthen the governance of the whole chain from the system, severely punish "red envelope doctors", and also introduce more powerful measures for other links. Realistically speaking, after these years of rectification, the phenomenon of doctors receiving red envelopes has been much less than before, and the medical environment and medical fashion are moving towards a virtuous circle, and the vast majority of patients who seek medical treatment do not give doctors red envelopes and receive normal treatment. To control the phenomenon of doctors receiving red envelopes, it is not that the more doctors are punished and the more severe the punishment they receive, the better the effect, but that the phenomenon of receiving red envelopes is significantly reduced, and even if there are no red envelopes, both doctors and patients will still feel at ease.

Chengdu Business Daily-Red Star News Special Commentator Luo Zhihua