Employees of "Chubu Electric Miraise", a subsidiary of Chubu Electric Power Co., Ltd., which is responsible for the retail business, illegally viewed customer information of competitors. .

This was announced at a press conference on the 17th by the subsidiary "Chubu Electric Power Power Grid", which is responsible for the transmission and distribution division of Chubu Electric Power, and "Chubu Electric Miraise", which is responsible for the retail business.



The two companies have confirmed that the customer information of competitors managed by "Chubu Electric Power Grid" has been illegally viewed by "Chubu Electric Miraise", which is responsible for retailing, and employees of outsourcing contractors.



At a press conference on the 17th, the two companies revealed that as a result of conducting an investigation going back to April last year, the number of such unauthorized browsing reached 373,585, including the number of cases disclosed so far.



What was illegally viewed was customer information such as a business operator called "New Electric Power", and a total of 4871 employees viewed it.



However, it explains that there have been no confirmed cases of using the viewed customer information for sales activities.



Shinya Otani, president of Chubu Electric Power Miraise, apologized, saying, "We take this incident seriously and apologize from the bottom of our hearts. We will definitely take measures to prevent recurrence so that such an incident will never happen again."