In order to further standardize the order of the road transport market, protect the rights and interests of the majority of legitimate operators, and ensure that citizens and tourists spend a safe and peaceful Spring Festival, the Sanya Municipal Transportation Bureau recently seized two typical cases of suspected illegal operation of road transport to play a negative role. The role of warning education will guide the majority of road transport operators in the city to enhance their awareness of law-abiding and service awareness.
Case number one
The leased car provided by Hainan Junchi Automobile Service Co., Ltd. did not go through the filing process in accordance with the regulations
At around 11:00 noon on January 18, 2023, the Municipal Transportation Bureau, the Municipal Comprehensive Administrative Law Enforcement Bureau, the Municipal Traffic Police Detachment and other departments were in the process of carrying out special joint rectification of the car rental industry at the Sanya Railway Station, and discovered that Hainan Junchi Automobile Service Co., Ltd. The staff is handing over the Jeep Joan ASM570 to a passenger.
After investigation, the car was used for leasing business, and the rental vehicle was not registered with the Municipal Transportation Bureau.
The company's behavior has been suspected of violating the relevant provisions of the "Measures for the Administration of Small and Mini Bus Leasing Operation Services" (Ministry of Transport of the People's Republic of China, No. 17, 2021), and the rectification team made a decision on the spot to temporarily detain the Qiong ASM570 vehicle involved in the case for 7 days , to be further processed after the Municipal Comprehensive Administrative Law Enforcement Bureau completes the investigation.
case two
Sanya Tianxing Taxi Co., Ltd. driver's refusal case
On January 16, 2023, some passengers reported that at 08:47 in the morning of the same day, at the gate of Yalong Bay Seaview Resort Hotel, they wanted to take the Qiong BD54363 taxi belonging to Tianxing Company to Baihuagu Commercial Street, but the taxi driver was caught without justifiable reasons. refuse to load.
After investigation and verification, the passengers reported that the situation was true, and the driver involved was Lin Moumou.
The behavior of the driver involved has violated the "Sanya Taxi Service Quality Reputation Assessment Measures", and the Municipal Transportation Bureau will take the following measures according to the law. 20 points, and included in the industry's "bad record list".
The second is to order Tianxing Company to strengthen driver management and high-quality service publicity, further strengthen the responsibility of the operating entity, and regularly conduct driver ability assessments, and expel drivers who seriously lack service awareness and exceed the industry's service bottom line, causing adverse social impact.
The Sanya Municipal Transportation Bureau hereby reminds that all car rental companies must operate in accordance with the law and in good faith, and eliminate violations of laws and regulations; taxi drivers strictly abide by high-quality service standards, and strictly prohibit behaviors such as picking passengers, increasing prices, and refusing to load.
All road transportation companies and drivers should do their best to show safe, high-quality, warm and thoughtful service to every passenger, strive to be a travel assistant worthy of choice and trust for citizens and tourists, and jointly create a good tourism image of Sanya.
Reminder: Citizens and tourists, if you encounter car rental or taxi disputes that cannot be resolved in time during the Spring Festival, please contact the Sanya Transportation Bureau: 0898-88667813, and we will serve you as soon as possible.