Chinanews.com, Nanchang, December 3rd (Reporter Liu Zhankun and Li Yunhan) "It was done once I came here, and soon, after I clicked submit, it was approved immediately, and the whole process can be handled by myself." An e-commerce company Zheng Zhu, a staff member of the company, felt the "lightning" speed of handling things when printing the business license at the Government Service Center of Qingshanhu District, Nanchang City, Jiangxi Province.
Wang Yi, director of the Government Service Data Management Bureau of Qingshan Lake District, Nanchang City, Jiangxi Province, was interviewed by a reporter from Chinanews.com.
Photo by reporter Liu Zhankun
The office hall of the Government Affairs Service Center in Qingshanhu District, Nanchang City, Jiangxi Province was completed and put into use in January 2021, with a total area of more than 6,000 square meters. The government service environment has taken on a new look and service capabilities have been rapidly improved.
The center adopts the operation mode of "comprehensive window + service area", and sets up 33 general comprehensive windows in the government service hall. 644 approval service items from 33 departments in the whole region are stationed in the center for unified acceptance and unified delivery.
The picture shows the cashing window of the government affairs service center of Qingshan Lake District, Nanchang City, Jiangxi Province, which benefits enterprises.
Photo by reporter Liu Zhankun
"Now you don't need to fill in any materials, and you don't need shareholders to be present. You can apply for a business license online, and even the engraving is free. I didn't expect to go to the service hall to complete the whole process." Yang Jingjing, a citizen, said that before registering A company needs to go to the relevant department to get various forms, and then submit them together with relevant certificates and declaration materials after filling out. The materials are complicated and the process is cumbersome and time-consuming.
Now the whole process is handled electronically, and the business license can be obtained without submitting any written materials at the window.
Zheng Zhu, a staff member of an e-commerce company, prints a business license at the Government Service Center of Qingshanhu District, Nanchang City, Jiangxi Province.
Photo by reporter Liu Zhankun
"We want all the people to feel efficient, good service, and high quality when they enter the lobby." Wang Yi, director of the Qingshan Lake District Government Service Data Management Bureau, Nanchang City, Jiangxi Province, introduced to a reporter from Chinanews.com, working in the Qingshan Lake District Government Service Center In the hall, a special area for the whole life cycle of "green flash office" enterprises has been formed, including the implementation of some follow-up preferential policies for enterprises, which can also be handled in one stop.
Wang Yi mentioned that a special area for "Small Jiangshi Affairs" has also been established in the service hall, and 10 people have been carefully selected to form the "Xiaoganshi" service team to create a new digital image of "Xiaoganshi", a digital person for government services, and promote government affairs. The service has changed from the traditional model to the direction of digital intelligence, providing users with "one-to-one" full-process services.
The picture shows Hu Jinjin (right), the commissioner of the "Unable to do things special window" of the Qingshan Lake District Government Service Center in Nanchang City (right), coordinating and handling related business on the spot for the person in charge of a company.
Photo by reporter Liu Zhankun
It is understood that "Small Ganshi" has dedicated personnel and posts, which can provide one-on-one nanny-style escort services and handle them according to the needs of the masses.
The district provides free stamp engraving, free tax control equipment, free printing and copying, free two-way delivery, free assistant agency "one-stop" service for the enterprises who come to do business, realizes "zero cost" in the whole process of starting a business, and saves the business every year The cost exceeds 1 million yuan.
Since its establishment, it has received more than 200 service companies on average every day, served more than 2,000 hours in total, and provided more than 4,600 times of assistance for enterprises.
"I didn't expect it to be done so quickly. If it weren't for the high efficiency here, my company's normal business would be greatly affected." Liu Chunqi, the person in charge of Nanchang Yintong International Travel Agency Co., Ltd., recently came to the "Impossible Things Special Window" "It reflects the difficulties encountered in handling the guarantee business. Since the guarantee company is in Beijing, due to the epidemic, it is difficult for the person in charge of the guarantee company's business to go to the window for on-site handling and requires online video operations.
In the government affairs service hall of Qingshanhu District, Nanchang City, a special area for "Small Jiangxi Affairs Assistance and Agency" has also been established to provide users with "one-to-one" full-process services.
Photo by reporter Liu Zhankun
Hu Jinjin, the commissioner of the "Can't do things special window", immediately contacted Yu Qiusheng, the chief representative of the real estate registration center, and informed him of the situation in detail to see if there were other ways to handle it.
Yu Qiusheng immediately asked the Nanchang Real Estate Registration Center for instructions on whether he could innovate the service method. The three parties confirmed the business through the Internet, and the city center said that this innovative method could be used.
After the coordination, the real estate acceptance window accepted it on the spot and assisted the owner to conduct an online video. Liu Chunqi received a new real estate registration certificate before leaving get off work in the morning.
Since the beginning of this year, the Political and Digital Bureau of Qingshan Lake District, Nanchang City has given full play to its role as a window for reporting "nothing can be done" to effectively solve the urgent problems of the masses.
Up to now, more than 300 matters that the Qingshan Lake District Government Affairs Service Center "can't do things" reflect the appeals of the masses accepted by the window have been successfully completed.
This window to relieve the worries of the people has further facilitated the business affairs of the enterprise and the public, and has won praise from the enterprise and the public.
(Finish)