Some websites supposedly help you to carry out administrative procedures… against payment.

The Directorate General for Competition, Consumer Affairs and Fraud Prevention (DGCCRF) published a report on Monday warning about this type of practice.

She reveals that she recently issued seven warnings, twelve injunctions, five criminal reports and one administrative report, after 163 control actions relating to 41 establishments.

Websites providing assistance with administrative procedures promise Internet users to save them time by asking for their registration card, their Crit'Air vignette, or even their voter's card.

The problem ?

They sometimes fuel confusion by posing as official sites, with a lot of logos in the colors of the French flag or Marianne.

🔎 The administrative procedures are free, but many commercial websites offer a paid support service.

Discover the investigation carried out by the DGCCRF in this sector and the follow-up given to these checks


— DGCCRF (@dgccrf) November 21, 2022

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Mistrust is in order

If this type of business is not prohibited, it falls within the framework of the deceptive commercial practice when it can be confused with a State authority.

This is also the case when the amount of the administration fees is not clearly displayed or when the pre-contractual information is not explicitly indicated.

The DGCCRF therefore advises consumers to be wary of administrative assistance websites, which often waste time and money.

It is all the easier to fall into the trap that these companies frequently use paid referencing in order to reach the top of the search engines.

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  • Scam


  • Internet

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