China News Service, Lishui, October 1st (Reporter Shao Yanfei, intern Zhou Jian) In the context of China's continuous deepening of the reform of "delegating power, delegating power, delegating power and improving management services", models such as "run at most once" and "only enter one door" continue to emerge.
Zhejiang, as a pilot site for the "run at most once" reform, has innovated and explored many convenient and beneficial government services.
Located in Lishui City, in the southwest of Zhejiang Province, there are 650,000 Lishui people working abroad, 330,000 people from other provinces working and living in Lishui, and 410,000 overseas Chinese in more than 130 countries and regions around the world.
Since 2021, Lishui City has taken the lead in promoting the joint construction of government affairs services in the country. Under the leadership of Party building, it has built a government affairs service network based in Lishui, facing the whole country and radiating overseas, to provide trans-provincial and transnational "close-by-the-door" services for the masses. It has effectively opened up the "last mile" of government services.
Photo by Zhou Jian of government service party construction and joint construction service station
Up to now, Lishui City has provided 55,500 cross-provincial "nearest office" services for people in Lishui and other provinces in Lishui, and 35,700 transnational "nearest office" services for overseas Chinese through government services and party building and joint construction. Second-rate.
Based on a rough calculation of 2,000 yuan for one trip across provinces and 30,000 yuan for one trip across countries, the total cost savings for the masses exceeds 1 billion yuan.
Multi-cross-coordinated party building empowers government services
There are multiple directions in the reform of government services. What is the purpose of Lishui's "party building and joint building"?
"In the process of promoting the reform of cross-provincial and cross-border 'office nearby' government services, the party building has really played a leading and empowering role." said Chen Maorong, secretary of the party group and director of the Lishui Administrative Service Center.
In order to promote the joint construction of party building and joint construction of government services, Lishui City has established a special working party committee, leading the organization department, agency working committee, administrative service center, Overseas Chinese Affairs Office, Overseas Chinese Federation, Public Security, Federation of Industry and Commerce and other departments to participate together, and set up special classes to promote, joint promotion, There are 4 working systems of collaborative promotion and service extension, and 6 working mechanisms of party committee work leadership, party members' role play, joint construction chain group expansion, mutual exchange and improvement, work coordination promotion, and service personnel training, forming a powerful work of overall planning and overall planning. Work together to effectively solve problems such as departmental barriers and poor communication.
In addition to the leadership of the party building, Lishui's cross-provincial and transnational reforms of "nearest implementation" are also inseparable from the power of party members.
It is reported that in the process of promoting the joint construction of the party building and joint construction of government services, the Lishui city and county-level administrative service centers jointly established a 110-member party member reform vanguard team to sort out and establish a list of high-frequency service items, connect and optimize the process of handling affairs in different places, and deepen the "trans-provincial office". "Transnational office" reform.
A voluntary service team of 3,538 people, mainly composed of party members of grassroots organizations and mobile party members of chambers of commerce, has been established, and cross-provincial and cross-border "closest office" publicity has been carried out to provide online office guidance and assistant agency services for the masses.
The reporter and Chen Yan and her husband were video-connected and photographed by Zhou Jian
Chen Maorong pointed out that the integration of party building and joint building and government services has not reformed work functions or increased work costs, but it has made the cross-provincial and cross-border "nearest" reform of government services to advance more smoothly and achieve more significant results. The fusion shines brightly, the party members show pioneers and models on the platform for optimizing services, and the reform highlights the effectiveness in solving the practical difficulties of the masses."
Multi-site service "cross-province office" saves time, effort and worry
Government services run more, and people will run less errands.
In order to solve the problems of inability to handle, difficult to handle, not able to handle and "running back and forth" for the masses to handle government affairs services across provinces, Lishui City has established two cities in Lishui City and outside Zhejiang Province through government service party building and joint construction. Remote government service network.
Within the scope of Lishui City, the administrative service centers at the city and county levels have set up cross-provincial "nearest service" service windows, and linked with grass-roots party organizations such as townships, communities, enterprises, and markets, and deployed 629 cross-provincial services nearby. outlets.
Lishui Yunhe County's wooden toy industry has gathered a large number of foreigners. As one of the outlets, the government affairs service party construction and joint construction service station of Zhejiang Zhenhua Arts & Crafts Co., Ltd. in Yunhe Industrial Park has accumulated 386 cross-border services for employees of surrounding enterprises. Save matters.
Wu Guangguang, a Guizhou employee of the company, once re-applied a household registration book at the service point. Originally, according to the procedures of the Guizhou household registration book, he needed to go to the police station in his hometown to apply for it, which cost him at least a week and thousands of yuan in round-trip travel expenses.
"I didn't expect it to be so convenient now. I'm so grateful to the government for doing great things for our migrant workers in other provinces." On the day he got the household registration book, Wu Guangming went to the service point to express his gratitude.
Across the country, Lishui has established cooperative relations with 27 administrative service centers in 38 cities and 31 Lishui chambers of commerce abroad to provide government affairs services and party building and joint construction, serving the "nearest offices" for people in Lishui abroad.
In response to the actual needs of the people doing business, Lishui City has sorted out 67 high-frequency service items for people in Lishui outside Lishui and 32 high-frequency service items for people in Lishui from other provinces, focusing on household registration, entry and exit, vehicle driving management, social security, medical insurance and other aspects.
Matters not included in the list of high-frequency services are transferred to the online docking platform, and the "point-to-point" and "one-to-one" methods are used to provide comprehensive services.
Promoting "transnational office" in multiple dimensions
Lishui is a famous hometown of overseas Chinese. There are 410,000 overseas Chinese all over the world. It is a long journey and time-consuming to go back to China to do business. Especially in the context of epidemic prevention and control, it is even more difficult.
Lishui is one of the transnational government service platforms that solves the above-mentioned problems by serving overseas Chinese with "Global Access".
Combined with government affairs service party building and joint construction, the platform has been integrated and merged into the "Global Link" application remote service system for overseas Chinese services in Zhejiang, and has gradually promoted the resource sharing of 19 "Global Link" overseas sites in Lishui and Wenzhou; integrated Overseas Chinese Affairs Office, Judicial, real estate and other government affairs services, through video connection, provide transnational "nearest office" services for overseas Chinese.
One console, one big screen, four clocks showing the time in different countries... On the Lishui "Global Communication" service platform, the reporter connected with Chen Yan, who is working in foreign trade in Portugal.
In June this year, with the assistance of domestic staff and relatives in the early stage, Chen Yan completed the real estate inheritance business in only half an hour through this platform.
"Because of the epidemic, it is very inconvenient for us to return to China. This platform has brought us a lot of convenience." Chen Yan said gratefully in the video.
As a member unit of the party building and joint building of government affairs, the Lishui Public Security Bureau has also actively innovated and expanded the path and method of serving overseas Chinese across borders.
According to statistics from the Qingtian County Vehicle Administration Office in the city, more than 4,000 overseas Chinese in Qingtian County will face the risk of being cancelled if their driver's licenses exceed the renewal period this year.
According to relevant regulations, when the driver's license expires, it is necessary to provide a certificate of physical condition issued by a medical institution at or above the county level in the mainland or undergo a physical examination at the DMV.
In response to the problem of overseas Chinese handling affairs, Qingtian County Public Security Bureau Vehicle Management Office, Health and Health Bureau, Overseas Chinese Federation and other departments cooperated to provide cross-border certificate replacement services for overseas Chinese through innovative video connection with overseas Chinese, meeting the needs of overseas Chinese for transnational affairs. .
Ye Zhizhi from Lishui Lishui District is also a beneficiary of the police's transnational "Nearby Office" service.
In August of this year, she was doing business abroad and found that the domestic phone card was stopped due to the expiration of her ID card.
Through the government service system for party building and joint building, Ye Zhizhi transferred relevant materials to China, and successfully completed the ID card replacement procedures, eliminating a series of troubles such as being unable to return to China.
It is understood that the relevant departments of Lishui have promoted the joint construction of government services and party building, and have established service relationships with 315 overseas Chinese delegations, 31 Chinese-language media, and 31 Chinese-language schools in more than 120 countries and regions, and provided 112 transnational "Nearby" projects. The service greatly facilitates the handling of government service matters for overseas Chinese.
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