The "takeaway kitchen" that sells 5,000 copies per month lives in seclusion in an urban village. The sanitary conditions are dirty and messy. How to supervise it?

The elevator needs to be maintained every 15 days. How to judge the authenticity?

Recently, the Guangdong Provincial Administration of Market Supervision launched the "Guangdong People's Livelihood Hotline" to answer and respond to the problems encountered by citizens in their daily lives, such as "takeaway kitchen" hygiene supervision, elevator maintenance, and residents' being "by the boss".

  Text/Guangzhou Daily all-media reporters Jia Zheng and Liu Chunlin

  Problem: "Takeaway kitchen" living in seclusion in urban villages is worrying about hygiene

  Response: Promote the Internet + "Bright Kitchen" in "Takeaway Kitchen" in stages and in batches

  With the rapid development of the food delivery industry, ordering takeaway has become the first choice for many people to fill their stomachs or enjoy delicious food.

At the same time, Guangzhou has emerged a kind of restaurant that does not do dine-in and only provides online catering services - "Takeaway Kitchen".

The reporter noticed that some "takeaway kitchens" are hidden in remote corners of urban villages. The pure takeaway model isolates businesses from direct contact with consumers, and also weakens their awareness of keeping clean and tidy.

Some "takeaway kitchens" have a worrying hygienic condition. It is not uncommon for shop assistants to not wear masks when preparing dishes, cut cooked food with bare hands, and use overnight meat dishes. However, they can still rank among the top three on takeaway platforms, with monthly sales exceeding 5,000 copies.

  How to supervise "takeaway kitchens" in urban villages to ensure food safety?

"There are 390,000 takeaway operators in Guangdong Province, of which more than 1,500 cases with abnormal data were screened in the first quarter, and all of them have been handed over to local market supervision and management departments." Huang Shaolong, deputy director of the Provincial Market Supervision Bureau, pointed out, " "Takeaway kitchen" will become the focus of rectification and supervision in the future.

In response to the false propaganda and poor hygiene of the "takeaway kitchen", the takeaway platform is responsible for dereliction of duty, and the provincial market supervision department will further consolidate the platform's responsibility.

  Guangzhou also has great tricks to rectify the "takeaway kitchen".

"The data of the takeaway platform shows that there are more than 70,000 takeaway companies in Guangzhou." Ding Li, deputy director of the Guangzhou Municipal Market Supervision Bureau, introduced that for "takeaway kitchens", the market supervision department will promote the Internet + "bright kitchen and bright stove" supervision method, namely Install cameras in the "takeaway kitchen" so that supervisors and consumers can supervise the processing process and the processing site of the merchants online, so as to realize the supervision of food safety.

"At present, there are more than 9,000 school and kindergarten canteens in Guangzhou that have promoted the supervision model of the Internet plus 'bright kitchen and bright stove', and the next step is to promote it in 'takeaway kitchens' in stages and batches." Ding Li said.

  Question: The elevator needs maintenance every 15 days. How to ensure the authenticity?

  Response: Launched the special equipment information system of Guangdong Provincial Market Supervision Bureau

  The higher the house is built, the more common elevators are.

Up to now, the number of elevators in the province has reached 1.06 million units/set, and the number of elevators is still increasing at an annual rate of 40,000-50,000 units/set.

The health of elevators is closely related to the safety of citizens.

According to regulations, elevators need to be maintained every 15 days.

However, some owners wonder, who should be primarily responsible for the safe use of elevators in the community, and at the same time, how to ensure that the elevators are regularly maintained in accordance with regulations?

  "Property companies are primarily responsible for the safety of elevator use in the community." Lin Shuying, chief engineer of the Guangdong Provincial Market Supervision Bureau, clearly answered.

"The elevator maintenance company is hired by the property management company. When the elevator maintenance company provides services, whether the maintenance work is in place and whether the service is provided on time, the property management company needs to arrange an elevator safety administrator to follow up."

  How to ensure that elevator maintenance services are in place?

Lin Shuying said that Guangdong Province has regulations related to semi-monthly, quarterly and annual maintenance of elevators.

Among them, the elevator has 31 inspection items for half a month, and the elevator safety administrator can confirm the maintenance effect based on these 31 inspection items.

  While the property company implements its primary responsibility, the market supervision department will also randomly check the relevant materials, paper documents and surveillance videos of elevator maintenance.

"The provincial market supervision department will conduct random inspections on at least 30,000 sets of elevators every year. In addition, local special equipment testing agencies will conduct a full-coverage 'physical examination' of local elevators every year." Lin Shuying also mentioned that in March this year, Guangdong Province The special equipment information system of the Provincial Market Supervision Bureau has been launched. If the elevator is not overhauled due to its due date, the system will "fly red", and the market supervision department will take action to supervise and guide it.

  Question: How can I prevent the loss of my ID card from being "by the boss"?

  Reply: The registered company needs face recognition to prevent "being by the boss" and "being by the shareholder"

  Some citizens reported that, without knowing it, they became the legal representative and shareholder of several companies in a few years, and all this happened because they accidentally lost their ID cards.

Does the market supervision department have any countermeasures for the situation that you are "by the boss" and "by the shareholder"?

  Gong Xianping, director of the Licensing and Registration Office of the Provincial Market Supervision Bureau, pointed out that one of the main reasons for the problem of "being owned by the boss" and "being owned by the shareholder" is the loss of identity documents, and the leaked identity information is fraudulently used by criminals to obtain registration and registration, allowing victims to use credit and Civil liability rights were violated.

The market supervision and administration department attaches great importance to such problems and has also taken corresponding measures.

  "One is to strengthen the prevention in advance and implement real-name authentication. That is to say, when the shareholder or legal representative is verified by face recognition, we will register. This can effectively prevent fraudulent use of others' identities. Fraudulent company registration." Gong Xianping introduced, at the same time, the market supervision department has also strengthened ex post relief and provided convenience for revocation of registration.

  According to reports, the citizens themselves often do not know when they are "shared by shareholders" and "by shareholders".

Therefore, the market supervision department provides a WeChat applet "electronic business license", through which citizens can verify through their mobile phones. Once they find that their identity has been fraudulently used, they can submit corresponding supporting materials and apply to the registration authority for revocation of registration and registration. The agency will deal with it as soon as possible in accordance with the law.

  Finally, Gong Xianping reminded the public to take good care of their identity documents to prevent information from being leaked.