After waiting for several years, the new house was finally delivered, but when the house was closed, it was found that the water and electricity positions on the balcony were installed backwards compared with the construction drawings - the faucets, floor drains, sockets, etc. that should have been installed on the right side of the balcony were actually installed. The left side makes it extremely inconvenient for the owner to use.

Recently, the owner of Kaisa Yexi Shangyunfeng, a real estate located in Xianlin, Hangzhou, found a lot of problems, but when he communicated with the developer, the other party said: "The company's funds are tight, and the project can be delivered. to rectify."

　　The developer is so "frank", but it makes the owner make a difficult problem. Can the construction error only be made by the owner to pay for it?

To this end, the owner of Xishang Yunfeng reported to the Qianjiang Evening News.

Hourly News reported complaints, hoping to help solve the problem.

　The location of the water and electricity on the balcony was installed upside down

　The developer bluntly said that there is no money to rectify

　　Xishang Yunfeng was delivered at the end of May this year.

However, when the owner rushed to collect the house, he found that there were many quality problems in the project. Among them, the most dissatisfied owner was that the water and electricity positions on the balcony were installed backwards.

　　An owner of the middle suite of the 3 buildings said that the right side of the balcony is a flat wall; the left side is half the wall and the other half is a glass railing, and the glass railing is more than ten centimeters higher than the wall, and the two are not flat.

According to common sense, the laundry cabinet and washing machine should be installed on the right side of the balcony, and the faucet, socket, and floor drain should also be installed on the right side of the balcony.

But when I closed the house, I found that the faucet, socket, and floor drain were all installed on the left side of the balcony.

"Although it sounds like a trivial matter, but the wrong location of water and electricity will actually lead to many problems. First, the left half of the balcony is a glass railing, where the laundry wardrobe and washing machine are installed, which is easily invaded by rainwater, which forces the owners not to The balcony is not included; the second is to install the laundry wardrobe and washing machine in this position, which affects part of the lighting of the balcony; the third is that because of the unevenness on the left side, no matter how the washing machine is installed, a considerable part of the balcony area will be wasted.”

　　Because the location of the water and electricity on the balcony is too awkward, and it does not match what I saw when I saw the model house, some owners went to check the construction drawings of the project and found that the water and electricity on the construction drawings are normally set on the right side of the balcony.

"That is to say, the location of the water and electricity was installed in the wrong place during construction later."

　　The owners asked the developer to rectify this. "I didn't expect the developer to directly claim that they had no money to rectify."

　　The reporter called the Kaisa Yexi Shangyunfeng customer service department. A customer service manager surnamed Zhang told the reporter that the problem of the reverse installation of the water and electricity on the balcony was discovered by the owner as early as May 28 after delivery, and the developer also conducted an investigation and found that A total of 26 households had construction inconsistencies with the drawings.

However, if the balconies of these 26 households are completely rectified, it is not a small project, and all the water pipes and wires need to be moved and re-laid.

"I can understand the owner's mood, but now the developers are in financial difficulties, and there is little hope for a complete rectification."

　　At present, the solution proposed by the developer is to compensate the relevant owners by reducing or exempting the property fee for half a year. The property fee of Xishang Yunfeng is 3 yuan/month/m2, and the half-year property fee is equivalent to about 1,800 yuan.

However, the owners were not satisfied with the compensation method and believed that the compensation was not enough to cover the rectification costs.

Lots of quality issues

　Many owners have completed the rectification at their own expense

　　In addition to the reverse installation of water and electricity on the balcony, there are still a lot of quality problems in Yunfeng on Xishang.

　　The owner, Mr. Yang, said that there are many problems with the fine decoration of the house, and the decoration is not satisfactory.

"Xishang Yunfeng claims that the decoration standard is 3,000 yuan/m2, and my house is 115m2, which means the decoration cost is nearly 350,000 yuan, but after I took a look at the house, the actual cost may be less than half." It is Moen, but the shower only has a hand-held, no top spray; there are several buttons on the switch socket and no response; the quality of the floor laid in the room is too poor... For these problems, Mr. Yang paid for it himself and replaced it. Shower, socket switch, replaced the floor with solid wood floor.

　　Mr. Yang said that the faucets and sockets on his balcony were installed too high and the layout was unreasonable.

"The developer said that this is not a quality issue, and they will not change it. There is no other way. In the end, they had to find someone by themselves and spend four or five hundred yuan to move the faucet and socket down."

　　What made Mr. Yang a headache was the floor drain in the bathroom.

Because he found that the toilet was not running smoothly, he took a level meter and found that the floor drain was not installed in the lowest part of the room.

"I have found the developer, and the developer said that it would be more troublesome to change, so I first went to the property to register the problem. At present, because I haven't lived in, and the water is not smooth, I can only manually sweep the water to the floor drain."

　　Mr. Yang said that many of the owners of their building had various quality problems. After reporting to the developer, there were construction workers who came to repair and rectify at first, but then they disappeared.

Many owners ended up paying out of their own pockets for rectification. So far, Mr. Yang has spent tens of thousands of yuan for the redecoration after the house was repossessed.

　　In this regard, the customer service manager Zhang said that it is not that the developer does not want to rectify, but that it is really inadequate.

"During the early construction of this project, there was a problem with funding, and the gap was large, which caused the project to be suspended for a time. Later, the government took the lead in coordinating resources with the construction unit, and finally ensured the smooth and on-time delivery of the project."

　　Regarding the projects that the owners are concerned about, the certificate has not yet been processed. Manager Zhang said that the developer is working hard to deal with it, and it is expected to be issued in August.

　Developers have no money to rectify how owners can protect their rights

　Can property warranty be enabled?

　　There are various quality problems in the house, but the developer has no money to rectify it. Faced with this dilemma, can the property warranty be activated?

　　The property warranty money, commonly known as "quality warranty money", shall be deposited by the developer in the proportion of 2% of the total construction cost of the property construction and installation to the property warranty money management agency designated by the real estate authority before the completion and acceptance of the community as a property. Guaranteed repair costs during the warranty period.

When the community has been delivered for 8 years, if there is no objection, the property warranty will be returned to the developer.

Usually, the property warranty in residential areas is in the millions of yuan, and even as high as tens of millions of yuan.

　　Regarding the current problems in Xishang Yunfeng, Lou Yunlin, a third-party property expert in the community, said that because the community has just been delivered and the problem mainly occurs in construction, the responsibility for maintenance lies with the constructor rather than the developer, and the developer should be asked to find a general contractor for maintenance Rectification, there is no need to use the property warranty.

　　However, due to the financial problems encountered during the development of the Xishang Yunfeng project, many projects are currently completed by the general contractor. The financial entanglement between the developer and the general contractor is relatively deep, involving major rectifications. Both parties Coordination between them will be more troublesome.

　　A senior industry insider told reporters that in cases where the developer cannot perform the rectification responsibility after delivery, but the actual rectification cost is relatively high, the owner can also apply for the use of the property warranty.

　　According to Article 67 of the new version of the "Hangzhou Property Management Regulations", during the property warranty period, if there are quality problems in the construction and installation projects such as houses, but the construction unit does not perform the warranty responsibility or cannot perform the warranty responsibility, the owner or the industry committee You can apply for the use of the property warranty; if the construction unit cannot continue to perform the warranty responsibility due to cancellation, liquidation, etc., it shall determine the unit that continues to perform the warranty responsibility, and inform the property warranty management agency.

　　Our reporter Wu Jiayi and Xu Shujing