A group formed by the bereaved family of a traffic accident, such as Mr. Takuya Matsunaga, who lost his wife and daughter in a runaway accident in Tokyo Ikebukuro, said that the civil trial of the accident "the victim and the bereaved family may be hurt again by the response of the insurance company". We submitted a written opinion requesting improvement to the Financial Services Agency.

The request was made by the "Kanto Traffic Crime Bereaved Family Association", and on the 26th, Mr. Takuya Matsunaga and others visited the Financial Services Agency.



In a civil trial seeking damages for a traffic accident, if the other party has voluntary insurance, you are effectively in dispute with the insurance company.



According to the group, regarding the response of the insurance company in the proceedings, "I was refused to pay medical expenses because I could not help" or "It took time to recover from the shock, but I was aiming for late payment. It was claimed that the proceedings were delayed, and it was deeply hurt again. ”More than 20 cases are received from the bereaved family and victims every year.



In the written opinion, "Although counterarguments and claims in court are a natural right, there are also claims that deviate from the necessary counterarguments and words and actions that trample on the dignity of the bereaved family," and give thorough guidance to insurance companies and formulate guidelines. We are asking the Financial Services Agency and industry groups.



The Minister of State for Financial Services Suzuki, who met, said, "We are calling for thorough employee education and improved communication between lawyers on the insurance company side and victims."



Mr. Matsunaga said, "I hope that people who have lost their loved ones or who have been hurt in their bodies or minds will not be hurt again."