On June 15, a video circulated on social platforms showed that a man was about to take a China Eastern flight from Chengdu to Taiyuan, but was unable to board the plane because the nucleic acid test report was overdue for 3 minutes. The man questioned the behavior of the ground service personnel of China Eastern.
In this regard, China Eastern Airlines responded after a detailed investigation: the information on the Internet was untrue. At that time, there were 3 accompanying passengers, two nucleic acid reports exceeded the planned landing time by 72 hours, and one exceeded the planned landing time by 48 hours.
According to the epidemic prevention regulations of the destination Taiyuan City, all personnel must hold a negative nucleic acid test certificate within 48 hours when they arrive in Jinan. Therefore, passengers flying to Taiyuan need to hold a negative nucleic acid test report within 48 hours (sampling time to the actual landing time) before boarding.
The three passengers insisted on traveling together, which obviously did not meet the epidemic prevention regulations of the destination.
At present, the epidemic prevention and control policies issued by various local governments are not the same, and relevant policies are constantly being adjusted and changed according to the local epidemic situation.
Therefore, passengers are often reminded to pay attention to the latest epidemic prevention policies at the origin and destination when taking an airplane.
Passengers may encounter various situations such as different nucleic acid validity times required by the origin and destination, the nucleic acid is about to expire, and the latest nucleic acid report has not been generated before departure, which will bring certain difficulties to the trip.
To this end, airlines are working hard to cooperate with local government disease control departments to connect and update local epidemic prevention requirements in real time, and then push them to various departments and subsidiaries to inform passengers of relevant epidemic prevention regulations in advance, so as to minimize the situation that passengers do not meet the requirements due to nucleic acid. and delay the trip.
When passengers purchase tickets on airline websites and OTA platforms, after selecting the origin and destination, the website will automatically pop up a window to remind them of the epidemic prevention requirements for entry and exit cities; passengers can also call the airline's customer service number, or visit the airline's website. Check the epidemic prevention requirements of each place on your own.
In addition to being informed in advance, in the event of special circumstances in epidemic prevention and control, airlines and airports are also required to solve problems in passenger travel with sincerity and wisdom.
For example, in the on-site service of China Eastern Airlines for the three passengers with expired nucleic acid, the staff actively provided them with services such as check-in and nucleic acid results.
After checking the latest nucleic acid results, they quickly guided the passengers to go through the security check to board the plane. However, because the boarding gate was far away, the door of the plane was closed and could not be reopened upon arrival, so the airline immediately changed the flight MU5642 for the passenger on the same day ( less than 3 hours later than the original flight departure time).
Many airports have also launched related services. For example, Beijing Daxing Airport has launched a commitment to "queue for check-in procedures for domestic flights for no more than 8 minutes", using various means to reduce the time for checking epidemic prevention information during check-in, reduce repeated verification, and provide services for the elderly. Passengers have developed an App and WeChat mini-program "Care Version" to facilitate them to inquire about the airport's epidemic prevention and control policies, health treasures, etc.
During the epidemic prevention and control period, the procedures and relevant requirements for taking a plane have changed, and some of the problems that have arisen are new pain points for airlines and passengers.
The implementation of the epidemic prevention requirements of local governments requires the cooperation of passengers and airlines. This is not only responsible for the overall situation of the national epidemic prevention work, but also responsible for the health of passengers themselves and smooth travel.
Judging from the above cases, if the airline is flexible and allows passengers with expired nucleic acid to board, it will not bring convenience to passengers in the end, because after the passenger arrives in Hong Kong, the local staff will check the passenger's health code and nucleic acid report again. Eligible travelers may face even greater trouble.
Under the premise of doing a good job in epidemic prevention and control, how to make travel more convenient for passengers is a topic that needs to be jointly promoted by local governments and civil aviation.
Recently, the central government has held several important meetings and issued intensive policies to open up major transportation arteries and smooth the microcirculation of logistics, and put forward specific requirements such as "no persuasion to return for inspection, no waiting for testing, no re-inspection of nucleic acids, and no overweight policies".
It is hoped that all localities can further implement the spirit of the central government, improve the level of scientific and precise prevention and control, avoid layer-by-layer overweight, and establish more unified and standardized epidemic prevention standards for civil aviation passenger travel, so as to jointly create favorable conditions for the smooth travel of passengers and the smooth flow of goods.
(Zhao Qian and Liu Shaobin, commentators of China Civil Aviation News)
Summary of airport epidemic prevention policies
destination
Beijing
Passengers entering (returning) to Beijing will check the nucleic acid test negative certificate within 48 hours and the "Beijing Health Treasure" green code (the starting time of the nucleic acid test negative certificate is subject to the "report date" in the test report) before boarding. A nucleic acid test will be conducted within 24 hours and within 72 hours of Beijing.
Shanghai
Those who come to Shanghai and return to Shanghai must hold a negative nucleic acid test report within 48 hours before arriving in Shanghai.
The airport conducts remote inspections on arriving passengers. Before boarding, the passengers will be inspected for negative nucleic acid test certificates within 48 hours, and will be inspected again upon arrival.
Guangzhou
Those who come (return) to Guangzhou and have a history of living in the city where the medium and high risk areas are located within 14 days must provide a "health code" green code and a negative nucleic acid test certificate within 48 hours.
The effective start time of nucleic acid within 48 hours is based on the time when the nucleic acid report is displayed; for the nucleic acid report that displays both the sampling time and the detection time, the sampling time shall prevail; for the nucleic acid test report that does not display the specific time, it is calculated at 0:00 on the day when the report is displayed Effective time.
The 48-hour nucleic acid validity deadline is subject to the scheduled departure time of the flight.
Shenzhen
All domestic flights arriving at Shenzhen Airport must have a negative nucleic acid certificate within 48 hours before departure, and nucleic acid sampling will be carried out after landing.
Chengdu
All passengers (excluding entry personnel) flying to Chengdu Shuangliu International Airport (including transit) and Chengdu Tianfu International Airport (including transit) must provide a negative nucleic acid test certificate within 48 hours before boarding (the effective start time is based on the nucleic acid sampling time as The deadline is subject to the scheduled departure time of the flight).
chongqing
Those returning to Chongqing must hold a negative nucleic acid test certificate within 48 hours (calculated based on the sampling time).
Xi'an
All passengers taking flights to Xi'an (including transit) must hold a negative nucleic acid certificate within 48 hours before boarding (the validity period of the certificate is subject to the sampling time and the flight landing time), otherwise they will not be allowed to board.
For all returnees from outside the province, check the Xi'an One-Code Pass, a negative nucleic acid test certificate within 48 hours, and conduct a nucleic acid sampling on the spot.
Tianjin
All passengers returning to and from Tianjin need to check the nucleic acid negative certificate within 48 hours, the health code green code and the communication itinerary card.
The nucleic acid report is calculated from the sampling time to the scheduled flight landing time.
During the local epidemic period, the system of "on-the-ground inspection" within 24 hours after arriving in (returning) Tianjin will be implemented.
Taiyuan
All people entering Jinan and returning to Jinan must hold a negative nucleic acid test certificate within 48 hours when they arrive in Jinan, and actively cooperate with the implementation of epidemic prevention and control measures such as temperature measurement and code inspection, nucleic acid detection at the first drop point, point-to-point transfer, and isolation medical observation.
Shijiazhuang
Those who come to the stone and return to the stone must strictly implement the nucleic acid test requirements, that is, before coming to the stone, they must hold a negative nucleic acid test certificate within 24 to 48 hours, and conduct a landing nucleic acid test at the traffic checkpoint of the stone, and 48 hours after arriving at the destination 24 hours Carry out a nucleic acid test on your own.
If you come to Shishi and return to Shishi without a negative nucleic acid test certificate within 24 to 48 hours, you must take a nucleic acid test at the traffic checkpoint, truthfully report your personal itinerary to the traffic checkpoint staff, sign a letter of commitment for epidemic prevention, and arrive at the stone within 48 hours. Before the nucleic acid test results come out, you should take the initiative to stay at home or stay in hotels (hotels), do not participate in gathering activities, do not go to crowded places, and do not take public transportation.
Dalian
The airport strictly inspects the negative nucleic acid test reports, the itinerary card of the State Council, the Liao Shitong health code and the self-reported information for the personnel coming (returning) from outside the region. Control.
Personnel from outside the region (returning) company must download the "e Dalian" and "Liao Shitong" APPs or scan the QR code of "Self-reporting by personnel coming to the company", log in and fill in the relevant information, and complete the self-reporting 24 hours in advance.
Qingdao
Those entering (returning) from outside the province must report to the community where they live (hotel) 3 days in advance, and carry a negative nucleic acid test certificate within 48 hours. Nucleic acid is carried out on the 1st and 3rd day after arrival. detection.
Regarding the inspection standards for 48 nucleic acid test negative reports: The nucleic acid test time is subject to the sampling time. If the sampling time cannot be determined, the report issuance time shall prevail, and the valid deadline shall be the flight plan landing time in Qingdao.
Sanya
Each entry point will provide a landing nucleic acid test service for all those who enter and return to Qiong, and wait for the results at home after sampling.
Regarding the inspection standards for two negative nucleic acid test reports within 48 hours.
a. The 48-hour deadline is calculated based on the planned departure time.
b. The nucleic acid detection time is subject to the sampling time.
If the sampling time cannot be determined, the reporting time of nucleic acid test results shall be pushed forward by 6 hours.
c. The time interval between 2 negative nucleic acid test reports is ≥24 hours.
If the time interval between two nucleic acid tests is less than 20 hours, check-in will not be allowed.
Changsha
A 48-hour nucleic acid test negative certificate is required, and another nucleic acid test is performed within 24 hours after landing, and a nucleic acid test is recommended on the 7th day.
Note: The certificate of negative nucleic acid test for the new coronavirus within 48 hours is calculated from the nucleic acid sampling time to the scheduled landing time of the flight, which must be within 48 hours.
Hangzhou
1. Passengers coming to Hangzhou are required to implement the normalized nucleic acid testing requirements of Hangzhou and present a nucleic acid test certificate within 72 hours.
Note: The valid time of the nucleic acid certificate is calculated from the sampling time to the scheduled landing time of the flight.
2. Passengers coming to Hangzhou from the districted cities where the medium and high risk areas are located, and passengers with itinerary cards, will undergo a "nucleic acid + antigen" dual test after the flight lands.
Nanning
All persons coming (returning) to Yong from outside the autonomous region, and persons coming to (returning) Yong from districts and cities within 7 days of local epidemics in the region must bring a negative nucleic acid test certificate within 48 hours after arriving in Yong. The effective start time is based on nucleic acid test. The report display time shall prevail. For nucleic acid reports that display both the sampling time and the detection time, the sampling time shall prevail. For nucleic acid testing reports that do not display the specific time, the effective time is calculated at 0:00 on the day when the report is displayed.
The valid deadline for the 48-hour nucleic acid test negative certificate is based on the scheduled flight landing time in Nanning.
For children, verify the negative nucleic acid test certificate of the accompanying person within 48 hours.
Harbin
All persons arriving and returning to Kazakhstan from port cities in the province, cities in medium and high-risk areas, and all other provinces must hold a negative nucleic acid test certificate within 48 hours, and complete a free landing nucleic acid test within 12 hours after arrival.
Wuhan
1. Passengers arriving in Wuhan need to provide a nucleic acid test certificate within 48 hours. After arriving at the Wuhan airport, they will conduct a landing nucleic acid test and apply for the "Wuhan War Epidemic Health Code".
2. Judgment of nucleic acid test certificate within 48 hours: If the nucleic acid test certificate includes the sampling time and the reporting time, the sampling time is the starting time; if only the reporting time is included, the reporting time is the starting time; if the specific time is not displayed , the start time is 12:00 on the reporting date; the deadline is in principle the planned departure time of the flight; for infants under 2 years old, check the nucleic acid test certificate of their accompanying guardian.
Xiamen
All passengers arriving in Xiamen need to hold a negative nucleic acid certificate within 48 hours, undergo a landing inspection after arrival, register through the "i Xiamen" WeChat public account information, and report to the destination community before departure.
Quanzhou
1. Passengers entering the spring from the city where the low-risk area is located shall provide a 48-hour negative nucleic acid test certificate, a green health code, and a normal body temperature, and can pass normally.
2. Passengers entering the spring from the city where the domestic medium and high risk areas are located must fill in a health commitment letter, take a temperature measurement, and check a 48-hour nucleic acid negative certificate, health code, itinerary code, etc.
Fuzhou
1. Entering (returning) Rong personnel: Nucleic acid testing should be carried out at the airport entering Rongguan as soon as possible.
2. Those who have recently passed through the epidemic-related provinces, cities and key areas of concern must hold a nucleic acid negative certificate within 48 hours.
Travel reminder:
Affected by the new crown epidemic, the epidemic prevention and control policies in various places are frequently adjusted. Please be sure to further confirm the nucleic acid test report time limit and landing control policies with the relevant units of the origin, destination, and stop (transfer) before traveling, and arrange travel reasonably. .
(Organized by China Civil Aviation News reporter Gao Yana)