China News Service, Shanghai, May 29th (Miao Lu, Li Jiajia, Zhou Zhuoao, Zhang Jian) ​​The epidemic situation in Shanghai continues to improve, and the battle to defend Shanghai is about to win.

In the process of epidemic prevention and control, each community is at the forefront of fighting the epidemic.

Recently, a reporter from Chinanews.com chatted with the secretary of the residential (village) party committee who fought against the epidemic in Shanghai, and listened to them tell about the "difficulty" and "relief" in the prevention and control of the epidemic in Shanghai.

"I wish I could grow three heads and six arms"

  One person holds several jobs, receives hundreds of calls a day, takes a break in the office... Busy, this is the general feeling of the secretary of the neighborhood (village) committee.

  Secretary of the Party branch of a residential area in Songjiang District: "The main work of the neighborhood committee is people, things, and things. The most important thing is people, and people are mobile. Although there are population data in the government affairs system, the update is relatively lagging. In communities with a high turnover rate, many tenants, and both commercial and residential use, these data are useless. Therefore, if you want to know how many people live there and how many elderly people account for them, you need the staff of the neighborhood committee to run out one by one. It takes time and energy to communicate with each other.”

Pan Xiaozhe (right), Secretary of the Party Branch and Director of the Neighborhood Committee of Chongwen Community, Malu Town, Jiading District, at work Photo courtesy of the interviewee

  Pan Xiaozhe, Secretary of the Party Branch and Director of the Neighborhood Committee of Chongwen Community, Malu Town, Jiading District: "At noon on March 5, I received a call saying that there was a building that needed to be closed and controlled. We immediately checked the information of the building staff and called the residents to go home. , and then do the nucleic acid with the medical staff one by one, and at the same time carry out another personnel screening, and have been busy until the evening. Before I could catch my breath, I received a call saying that another building needs to be closed and controlled, and the process during the day will be repeated. Once again, I remember that after notifying the residents, it was four or five in the morning. After a short rest, I was going to prepare to notify the residents to do nucleic acid. The workload at that time was really heavy and the pressure was very high. It didn’t take long for my throat to swell. I'm dumb, and it hasn't gotten better until now, and now I talk a lot, and my tone is in a hurry, and I feel like I can't breathe.

Wang Rongshou, secretary of the general party branch of Jianer Residential Area, Changzheng Town, Putuo District, is sterilizing vehicles for the interviewee

  Wang Rongshou, Secretary of the General Party Branch of Jianer Residential Area, Changzheng Town, Putuo District: "We have only 7 residents in our neighborhood committee, and we need to manage 198 buildings, 2,129 households and 5,452 residents, of which 30% are elderly people over 60 years old. Yue (April 8 is his 60th birthday) is about to retire, but I still choose to stay, because during the lockdown, everyone in the neighborhood committee is overloaded, and one more person means one more helper. We every day Start working at about 5 or 6 in the morning, and work all night or until 1 or 2 in the morning. It is normal to go to the nucleic acid site to maintain order and be a 'courier' and 'porter'. In order to send patients who need hemodialysis in the community to the hospital, I use private The car drove over to act as a temporary 'ambulance'. My blood pressure has been hovering at 160 for a long time, and I need to take medicine every day to keep it stable. My colleagues feel sorry for me and say that I am carrying it hard, but all the people in the neighborhood committee are working very hard. They also It takes a lot of rest, it’s not easy for everyone.”

Ye Caifeng, Secretary of the General Party Branch of Fengyang Residential Area, Fengjing Town, Jinshan District, is communicating by phone with the interviewee

  Ye Caifeng, Secretary of the General Party Branch of Fengyang Residential Area, Fengjing Town, Jinshan District: "Fengyang New Village is the first closed community in Fengjing Town. My first reaction at the time was that we had no experience to learn from, and we had to do everything ourselves. Explore. In the early stage, the staff of the neighborhood committee should be divided into work lines, the route of the nucleic acid testing point should be planned, and volunteers should be allocated separately for residents' material pickup and delivery, garbage collection and transportation, door-to-door testing, and drug distribution. It needs to be further optimized. I have to finish the day's work every day, and I have to summarize and improve it at night. There are things I can't finish every day, and I can't wait to grow three heads and six arms. "

Photo courtesy of Wan Tianjie (middle), Secretary of the Party Branch of Longyuan Residential Area, Tangqiao Street, Pudong New Area, communicating with the interviewees

  Wan Tianjie, Secretary of the Party Branch of Longyuan Residential District, Tangqiao Street, Pudong New Area: "My requirement to myself is that as long as the residents have questions, they must reply in seconds, so my mobile phone and power bank are always in my hand. Yes, I have to reply to hundreds of WeChat messages every day. When I was resting on the sofa at night, my phone was turned on at its loudest. My family asked me if I was afraid of being infected. "

"Cry over something I can't do"

  For ten or even 20 hours of work a day, the interviewed secretary of the neighborhood (village) party committee said that no matter how tired you are, you can persevere, but when you are tired, you really can’t bear it.

The secretary of the general party branch of a residential area in Qingpu District described: "I was scolded in the morning (comments from residents over the phone), a 'beat' at noon (someone rushed to the neighborhood committee out of control), and a round of criticism in the evening (criticism from superiors)."

  Zhu Xueju, Secretary of the General Party Branch of Shanghang Xincun Residential Area in Changning District: "This year's epidemic prevention and control has been the most stressful time since I worked for nearly 30 years. On the other hand, the opinions and demands and negative emotions of hundreds of thousands of people are also vented on the head of the neighborhood committee, which needs to be appeased.”

  Pan Xiaozhe, Secretary of the Party Branch and Director of the Neighborhood Committee of Chongwen Community, Malu Town, Jiading District: "From the beginning of the lockdown to the present, we have a sofa, 6 camp beds, and a 'simple bed' made of 6 chairs that we sleep at night. Even so, we didn't feel bitter. But all our strength collapsed when our deputy director fainted. That day, the residents didn't understand why the lockdown had been so long, and there were still confirmed patients in the building, and they scolded them. Our entire mental state was on the verge of collapse, and we were busy sorting supplies from 4:00 a.m. to 12:00 p.m. Suddenly our deputy director fell headfirst. The moment he was loaded into the ambulance, everyone I cried and felt like I couldn’t take it any longer. We worked so hard and tired. Why did the residents scold such ugly words. Even so, after a moment of venting their emotions, everyone wiped away their tears and continued to play Work hard on your sleeves. During the epidemic, everyone's psychological defense line is in a continuous cycle of collapse and self-rebuilding."

Chen Feng (left), Secretary of Jinwan Neighborhood Committee of Shanyang Town, Jinshan District, is communicating with residents. Photo courtesy of the interviewee

  Chen Feng, Secretary of Jinwan Neighborhood Committee, Shanyang Town, Jinshan District: "As the bottom layer of the implementation of the epidemic prevention policy, the Neighborhood Committee has no decision-making ability. For example, when resuming work and production, many people ask to go out of the community to go to work, but we can only go through the compliance procedures according to the list of resumption of work. , we can't release the companies that are not on the list. But many people don't care about this. They think that there is a policy that mentions the gradual resumption of work and production, and the neighborhood committee should apply for them. In fact, these problems are attributed to the fact that the neighborhood committee does not It is unjust, the neighborhood committee is only a front-line executor and can only execute according to the requirements. Residents can give feedback if they have problems, but they cannot ask the neighborhood committee to make a direct decision. In the face of residents' complaints, as the cadres of the neighborhood committee, we can only do everything possible to solve the difficulties. And solve the problems one by one, because we have to give the residents the confidence to overcome the epidemic."

  Secretary of the Party branch of a residential area in Jiading District: "In the early stage of the epidemic, logistics and transportation capacity were blocked, and everyone was generally short of materials. When the guaranteed supply package was booked, the demand of the residents was huge, but the number was limited, and the residents' resistance was very serious. , thinking that we are hiding and not giving them, but the number is set above, we really have no way, we try our best to explain, but they still do not understand. Including the time to pick up the confirmed patients later, sometimes late at night or In the early hours of the morning, the residents blamed us for not arranging the time, the shelters where the patients were sent were not good, and the residents blamed us for not thinking about them... In fact, I can understand their emotions, but I also feel wronged, sometimes I I would also hide and cry, not because of being scolded by the residents, but because of my inability to do something about it.”

Ye Juli (right), Secretary of the Party Branch of Yurong Residential District, Yongfeng Street, Songjiang District, is communicating with volunteers about the distribution of materials in the community. Photo courtesy of the interviewee

  Ye Juli, Secretary of the Party General Branch of Yurong Residential Area, Yongfeng Street, Songjiang District: "As the lockdown time increases, problems such as shortage of supplies for residents, medical treatment and medicines, etc. have become increasingly prominent, and the number of calls from the neighborhood committee has doubled. The phone line was always busy, and some residents became irritable. But our calls were really too late to answer, and many residents complained that your calls could never be reached. Sometimes, if you answer several calls a night, you don’t want to sleep all night. But we will patiently listen to the residents’ demands and help them find a solution to solve the problem. We understand that residents feel emotional after being locked down for so long. It’s not easy for everyone in the committee. For more than 50 days, everyone has eaten and lived in the neighborhood committee, on the sofa, recliner in the office, and even on the conference table. It starts after five o’clock. Some social workers’ two- or three-year-old children haven’t seen their mothers for almost two months. But no matter how difficult it is, we must grit our teeth and persist. If we back down, what will happen to so many residents.”

Song Jian (right), Secretary of the Residential Committee of Tianshan Riverside Garden in Changning District, is arranging work. Photo courtesy of the interviewee

  Song Jian, Secretary of the Residential Committee of Tianshan Riverside Garden in Changning District: "At the beginning, some people didn't understand how much work the cadres of the neighborhood committee did behind their backs. They always thought we were just sitting in the office and brushing our phones, but I really needed to use them. , the longer the lockdown, the more irritable residents complained. I went to various groups to appease the residents' emotions and answer their questions. 'Scanning mobile phones' is also one of my jobs. We could only sleep in the office and eat instant noodles. We ordered a lunch box from the restaurant of the community club and sent it to us. He sent the photo of the incident to the owner group. His intention was good, but it caused an uproar. We are sure that our neighborhood committee cadres have worked hard, and another voice is that we have deducted security supplies, so after this incident, we have made a rule that we would rather eat instant noodles and sleep on the floor, and never accept any more than anti-epidemic materials from residents. Any donation. It’s really not easy for our neighborhood committee cadres. When the epidemic came, everyone abandoned their small family. For everyone, we also need to let the residents know in time, understand our difficulties, see our efforts, and recognize them. Our efforts are not enough if we do not speak.”

  Secretary of the Party branch of a residential area in Jiading District: "Because of the experience accumulated in the previous work, the district reported me as a typical case, and then many media conducted some interviews. After seeing it, some residents thought that you were a typical case. If it is reported, then you are an example, and you should do better. For example, the number and type of materials distributed cannot be compared with other places. We are really helpless, because it is not up to us to decide what to send. We will send what is given above. I tell myself that we will strive to do better where we can. There is also the previous three-district division. There was a period of time when the prevention area was required to be upgraded and managed. I think this is the neighborhood committee's own overweight, not according to the policy, but in fact we can only do it according to the requirements."

"As long as there is one affirmation, we are motivated"

  Under both physical and psychological pressure, some neighborhood committee secretaries were exhausted, and some neighborhood committee secretaries became positive infected persons and were admitted to makeshift hospitals, but most of them still chose to stick to the front line of epidemic prevention and control.

  Wan Tianjie, Secretary of the Party Branch of Longyuan Residential District, Tangqiao Street, Pudong New Area: "The residents are locked up at home, they cannot go out, and some even have no income. We can understand that they vent their emotions to us. Although doing a good job is our responsibility. But even if there is only one resident to say thank you to us or say a word of concern, it will make us feel warm in our hearts, feel that the hard work is not in vain, and have the motivation to continue.”

Photo provided by Ji Yufang, Secretary of the General Party Branch of Quzhong Residential Area, Wuliqiao Street, Huangpu District, supporting the interviewee

  Ji Yufang, Secretary of the General Party Branch of Quzhong Residential Area, Wuliqiao Street, Huangpu District: "I have lived in the neighborhood committee for more than two months. The plaster persisted. When I was the busiest, I couldn’t sleep for two hours a day, and I had to hold my mobile phone while sleeping. The phone was turned to the loudest, for fear of missing an important call. Not long ago, I accidentally fell twice at work, One of them was serious, and I couldn’t move my whole body. After I was sent to the hospital, it was judged to be a sciatic nerve injury. The doctor advised me to go home and rest, otherwise there would be sequelae. When I was in the hospital, some residents sent WeChat to care about how I was doing, so I am even more determined. I can't leave my residents. After leaving the hospital, I supported the aid and returned to the neighborhood committee. This year is indeed a lot more difficult. I don't know if I am a qualified secretary in the eyes of the residents, but I still hope Trying my best."

Sun Lian, Secretary of the Party Branch of Xinjiang Village, Jiangqiao Town, Jiading District, is maintaining order Photo courtesy of the interviewee

  Sun Lian, Secretary of the Party Branch of Xinjiang Village, Jiangqiao Town, Jiading District: "On March 27, I had a self-antigen test with two bars, and the diagnosis was confirmed two days later. I was admitted to the Fangcang shelter hospital for treatment. , but after all, they didn’t know the situation in the village like me, and I had to participate in some work. I started to have a high fever soon after I moved into the shelter. My bedside table is a desk, and my patients joked that they came to recuperate and rest, and I came to work. On April 12, I recovered and left the cabin. After I passed the quarantine and health observation period, I immediately returned to work. Post. The villagers said that my hair was a lot grayer, and I didn’t notice it myself, which proves that the villagers really saw my hard work and hard work, and it was worth it no matter how hard it was.”

Su Yanxiang, Secretary of the Party Branch of the Second Neighborhood Committee of Songnan Jiu Village, Songnan Town, Baoshan District, is at work Photo courtesy of the interviewee

  Su Yanxiang, Secretary of the Party General Branch of the Second Neighborhood Committee of Songnan Jiu Village, Songnan Town, Baoshan District: "At 11 o'clock in the evening on May 1, some residents of the community I was responsible for were affected by rumors and questioned the neighborhood committee's private storage of 'guaranteed supplies', so they gathered at the neighborhood committee. The door asked to enter the inspection. It was relatively late and it was dark that day. We had just finished work and were ready to rest. When we saw such a situation, in order to prevent people from gathering during the epidemic, after communication, we let two resident representatives enter the neighborhood committee and conduct The whole process was recorded live, and the rumor was finally clarified under the witness of the community residents. At that time, I didn’t feel wronged, but I didn’t understand it a bit. During the day, the door of the neighborhood committee was always open. , it is clear at a glance whether there is any misappropriation of materials after entering, there is absolutely no need for late night rounds. After the matter was clarified, many residents expressed their encouragement in the WeChat group of residents and owners for the first time, "Secretary Su, we support you" "Secretary, don't be sad, let's rest early. , we support you'. A lot of rumors need to be clarified by disclosing information in a timely manner to resolve misunderstandings. People can understand a lot of things when they understand it."

Photo courtesy of the interviewee Ma Kaijun (right), Secretary of the Party Branch of Jianning Residential Area, Changning District, carrying supplies in the rain

  Ma Kaijun, Secretary of the General Party Branch of Jianning Residential Area in Changning District, said: "Looking at the letter of thanks that the residents wrote spontaneously, I realized that they all saw what we did. I was very moved. Complaining, living in a camp bed, and eating instant noodles for half a month are nothing compared to what the residents do. I think the secret of this job may be to think in a different position, to treat the residents' families as my own, and to put myself in the shoes If I want to encounter such difficulties, what will I do? I must find ways to deal with it." (End)