Beijing subway ticketing system upgrade: swiping passengers can authorize associated health code information from the 23rd

　　Attention passengers who use the swipe code to ride the bus!

In order to implement the deployment of Beijing's new crown pneumonia epidemic prevention work, the Beijing Rail Transit Command Center organized relevant units to conduct a comprehensive technical upgrade of the ticketing back-end system and front-end gates and other equipment, so as to realize the automatic association of the ride code, physical card and health code information, and passengers Automatic verification when passing the gate.

Passengers who use Yitongxing APP, Alipay APP, UnionPay Cloud QuickPass APP, China Merchants Bank APP and other swiping QR code ride APPs can complete the authorization and associated health information in one step according to the automatic pop-up prompt of the APP from 0:00 on May 23 .

Starting from the first train on May 23, Beijing Metro will start a functional test of the Beijing public transport ticketing system. During the test, it will still be implemented in accordance with the current health code inspection regulations.

　　Passengers using subway commemorative tickets can scan the code on WeChat or search through the WeChat applet from 0:00 on May 19, enter the "Beijing Metro Ticket Upgrade Service" applet, and complete the upgrade by supplementing and improving relevant information.

　　Passengers who have not been upgraded with one-card physical cards or mobile phone NFC can complete the upgrade through the "Beijing Subway Ticket Upgrade Service" applet.

　　For detailed inquiries, please call the customer service hotline 010-96123, 010-96165, or inquire about the specific handling methods and frequently asked questions on the Weibo and WeChat official accounts related to the operation of the Yitongxing APP, Beijing Rail Transit 96123 APP, Beijing Metro, Beijing-Hong Kong Metro, and Beijing Rail Transit.

We apologize for any inconvenience caused to your travel due to the ticket upgrade, and thank you again for your support to our work.

Why do you need to upgrade the Beijing subway ticketing system?

　　A: In order to implement the deployment of the new crown pneumonia epidemic prevention work in Beijing, ensure the safe, convenient and healthy travel of passengers, reduce the waiting time of passengers in queue and improve the travel efficiency, the Beijing Rail Transit Command Center actively responds to the comprehensive upgrade of Beijing's public transportation ticketing system. It is required to organize relevant units to carry out a comprehensive technical upgrade of the ticketing background system and front-end gates and other equipment, which can realize the automatic association of the ride code, physical card and health code information, and automatic verification of passengers passing through the gate.

How to upgrade the passenger code of Yitongxing APP, Alipay APP, UnionPay Cloud QuickPass APP, China Merchants Bank APP, and subway APPs in Shanghai, Tianjin, Guangzhou, and Hohhot that are interconnected with Beijing subway?

　　A: From May 23rd, passengers with the above-mentioned ride codes can complete the authorization and associated health code information in one step by following the pop-up prompts on the APP they are using.

If you encounter problems during the test, please contact the customer service hotline in time.

How to upgrade subway commemorative ticket passengers?

　　A: From May 19, passengers who use subway commemorative tickets can scan the code on WeChat or search through the WeChat applet, enter the "Beijing Metro Ticket Upgrade Service" applet, and complete the upgrade by supplementing and improving the relevant information.

Can passengers with a physical card and mobile phone NFC use the "Beijing Subway Ticket Upgrade Service" applet to upgrade?

　　A: For the convenience of passengers, passengers who have not implemented the upgraded One-Card physical card or mobile phone NFC can complete the upgrade through the "Beijing Subway Ticket Upgrade Service" applet.

Passengers who have already achieved the upgrade do not need to perform this upgrade.

How to upgrade tickets for the elderly and children?

　　A: For the elderly and children using the bus code or physical card, it is recommended that relatives and friends assist in completing the ticket upgrade, or the station staff can assist in the upgrade at the station site.

How to purchase/collect tickets on-site at subway stations?

　　A: After the system is activated, passengers who purchase/receive one-way tickets and redeem welfare tickets at the subway station must provide their ID numbers, and they can purchase tickets only after the verification code is passed.

The elderly and children can buy tickets with the assistance of station staff at the station site.

How to apply for an electronic one-way ticket?

　　A: After the system is activated, the sale of electronic one-way tickets will be suspended. Passengers who have purchased and unused electronic one-way tickets can apply for a refund through the original purchase channel.

What should I pay attention to when opening a new bus code or buying a subway commemorative ticket from June?

　　A: Passengers who have newly opened a ride code since June can realize the associated health code after registration; passengers who have purchased a subway commemorative ticket still need to upgrade through the "Beijing Metro Ticket Upgrade Service" applet when using it.

When will the Beijing public transport ticketing system function test be conducted?

Will manual verification still be required during testing?

　　A: It is expected that the Beijing public transport ticketing system will have the conditions for the automatic verification of the health code service to be launched by the end of May.

In order to ensure the safe, convenient and healthy travel of passengers, and to ensure the smooth completion of the ticketing system upgrade, the Beijing public transport ticketing system function test was launched for the first train on May 23. During the test, the health code inspection still needs to be carried out in accordance with the existing policies.

We will announce the progress of the system upgrade in time, so stay tuned.

　　The Beijing Rail Transit Command Center solemnly promises to protect the personal information of passengers in accordance with the law.

　　Reporter Li Bo