The network power behind "live-streaming family search"

  Luo Xiaotian, who has been separated from her relatives for 25 years, did not expect that she would meet her family members who had been looking for her for many years in the live webcast room.

  At 15:00 on May 10, the Nanning Relief Management Station in Guangxi held a "live-streaming family search" activity for 8 recipients.

With the help of professional social workers, these beneficiaries who have been wandering and lost for many years, and even have difficulty in expressing themselves, interact with netizens in the online live broadcast room by identifying fruits and vegetables such as corn, peppers, citrus, etc., playing games and singing, and confirming their status for netizens. Identity provides more clues.

  "On that day, there were 190,000 netizens who came to the live broadcast room to watch the interaction, and 2 recipients confirmed their identities with their suspected relatives and friends during the live broadcast." Lin Yuanlin, head of the Nanning Rescue Management Station, said that he hoped to broadcast live online. way to arouse more people's attention to the vulnerable groups who are homeless and begging, and help them find their families and return to their families as much as possible.

  a special confession

  Many years of wandering abroad have caused many recipients to lose their memory of their past, or their language skills have deteriorated and their expressions are unclear, making it difficult to find relatives.

  In order to prepare for this "live-streaming family search" activity, the Nanning rescue management station selected 8 recipients in advance who had strong willingness to search for relatives, were willing to speak, and were able to communicate.

They are from Guangxi, Guangdong, Hunan, Guizhou and other places, and some have been taken to the rescue station since 2009.

Over the years, the rescue station has been searching for their relatives through various channels.

  "I believe in the power of the Internet." Zhou Songshan, a full-time social worker who works at the Nanning Relief Management Station, said that through the address and accent and other characteristics of the recipient's memory, he or she can be identified where he or she is, and then use the Internet. The power of the beneficiary can greatly increase the chance of the recipient finding a family member.

  This is how 78-year-old Luo Xiaotian found his relatives who had been separated for 25 years.

  Zhou Songshan remembers that in late April this year, when he first saw Luo Xiaotian in Shanglin County, Nanning City, the old man said excitedly that she wanted to go home very much and hoped that the children would pick her up by boat, "Mom doesn't know how to return home. way home."

  The staff of the rescue management station took a video of the old man talking and posted it in all areas where Zhuang dialect is spoken in Guangxi, and it was finally determined that it was the accent of the Baise area.

They then inquired in Baise Jingxi, Tianlin, Tiandong and other places. Local friends said that although the accent was similar, it was not local.

After that, the search was further narrowed down to Leye County, Baise City, but the Leye Public Security Police reported that there were no similar persons in the local missing persons information.

Just when nothing could be done, on April 28, the staff posted the video online. Some netizens said that the old man may be from Luodian County, Qiannan Buyi and Miao Autonomous Prefecture, Guizhou Province. The accents are very similar.

  The staff immediately expanded the scope of tracing relatives from Guangxi to Guizhou. Sure enough, there was a turning point. After reporting to the local rescue station in Luodian, Guizhou, they contacted Mr. Huang, who had also been looking for Luo Xiaotian.

On May 10, when Mr. Huang saw the sixth elder Luo Xiaotian in the live broadcast room, he immediately confirmed that she was his long-lost aunt.

Although he hadn't seen him for many years, the outline of the old man's appearance remained basically the same.

On the same day, he quickly told the good news to his relatives and friends, and immediately prepared to take the old man home. "The room and bed were all packed for her."

  "Vagrant groups often come from all over the country, and our knowledge is definitely limited. The participation of netizens has provided a great help to more accurately judge the information of the recipients." Zhou Songshan said.

  From more than 500 to less than 200

  Lin Yuanlin, the head of the Nanning Relief Management Station, still remembers that at the end of 2016, there were more than 500 homeless and beggars stranded in Nanning, and this year the number has dropped to less than 200.

The advancement of science and technology in recent years has provided great convenience for the search for relatives. Last year alone, the Nanning Relief Management Station helped 232 people find their relatives successfully.

  In Lin Yuanlin's view, among all the ways to find relatives, the quickest and most accurate way is through the face recognition of the public security system, but the precondition is that the rescued person has an ID card before.

There are also some elderly vagrants and beggars who have been out for a long time. Some of them have had their household registrations cancelled, some have never had ID cards before, or have not replaced their second-generation ID cards, and their identity information has not been recorded in the public security household registration system. If so, it cannot be identified.

  Lin Yuanlin said that the second main way to find relatives is to cooperate with online platforms such as Toutiao and use the Internet to help recipients find relatives.

"We first communicate with the recipient, determine where he is based on his accent, dress, face shape, etc., and then publish his identity information in the corresponding area through the online platform, which is more targeted and easier to help. They found friends and relatives."

  In addition, the information of the missing persons is published on the National Rescue and Relatives Searching Network of the Ministry of Civil Affairs. Every year, the Nanning Relief Management Station can also help several recipients find their relatives in this way.

  Volunteers distributed in various places are also an important force in helping recipients find their relatives.

Lin Yuanlin said that the staff of the rescue management station communicated with the recipient to determine his accent, guide him to give the detailed address of his home, and then contact the local volunteers to find his relatives, which is also an effective method. way of finding relatives.

  Over the years, in the process of dealing with homeless and beggars, Zhou Songshan summed up a set of working methods of "hearing and seeing".

By listening to the homeless person's accent and smelling his body, Zhou Songshan can tell where he is from and how long he has been homeless.

"If a homeless person has clean fingernails and neat clothes, it means that his mental state is relatively normal and he has not been homeless for a long time."

  "Those who have been wandering for a long time should be very careful when approaching them, because such people are often aggressive." Zhou Songshan said that long-term wandering makes them very wary and repulsive of strangers. May be beaten.

Only when you reach out slowly and patiently, respect them equally, and let them feel your kindness, will the other party be willing to approach you.

  Once, Zhou Songshan found a young man wandering from Shandong to Nanning leaning on a street corner to drink.

When he first approached, the young man was very resistant to him, and he was reluctant to say when asked about his identity information.

During the conversation, Zhou Songshan learned that the young man ran away from home because he was fighting with his family, so he was unwilling to accept any help in finding relatives.

After several contacts, Zhou Songshan and the young man got acquainted with each other, and suggested that everyone who has known each other for so long take a group photo as a souvenir, but the young man did not refuse.

In this way, he successfully collected the young man's appearance data, which provided the basis for identifying his identity information later.

  For each different beneficiary, the way of communication and contact is also different.

Zhou Songshan said that there is no absolutely effective method. "We adopt the principle of 'respect, equality, and not giving up' when we rescue. As long as anyone does not give up and is willing to cooperate, I believe that he or she will be able to find a family member."

There are always people in this world who care about you

  In the process of helping the beneficiaries to find their relatives, the staff of the rescue management station also encountered many touching things.

  In March of this year, Zhou Songshan met a homeless man in his 50s.

When we first met, when he heard the social worker say he wanted to help him find his relatives, he scolded, "Just because you have this ability? The police can't find (his identity and household registration information), what are you bragging about!"

  Hearing these words, Zhou Songshan was not angry. He knew that this middle-aged man who had been wandering for many years was venting all his unhappiness over the years on him.

After his emotions were calm, he slowly told the other party that as long as he was willing to cooperate, he would definitely find his relatives.

  After patient persuasion, the man wrote down his name and the name of the village he originally lived in.

During the conversation, Zhou Songshan learned that this homeless person from Panzhihua, Sichuan was the only person in the village who was admitted to university.

After graduating from university, after he was deceived and failed to start a business outside, he never returned home for more than 20 years, and never tried to contact his family.

After helping him find his family through the Internet, the staff of the rescue management station did not expect his brother, brother-in-law, and niece to set off by car that night, and rushed from Panzhihua, Sichuan to Nanning, Guangxi the next morning.

  "For so many years, out of guilt, this man has never returned home, but his family has never forgotten him." Zhou Songshan said that his relatives searched for years without success, thinking he was no longer alive, and returned him to the village A stele was erected to pay homage every year during the Qingming Festival.

  In the process of contacting homeless and beggars, Zhou Songshan found that, compared with those groups who lost their family members due to mental disorders, they felt frustrated in their lives, felt embarrassed to go back to see their family members, or had friction with their family members, and believed that their family members did not want to leave by themselves. The number of people running away from home is even greater.

"It is more difficult for these people to help them, and it takes more energy to convince them to cooperate with their relatives." He said that although the reasons for the beneficiaries to leave their homes were different, he found that their family members had no One is not eager to find missing relatives.

  In Zhou Songshan's view, everyone has a trash can in their heart, and the things in the bucket will become smelly if they are not emptied for a long time.

The accumulation of negative emotions will cause people to gradually distance themselves from society and family.

Every time he helped these people find their relatives, he would analyze and exchange the situation of the recipients with their family members, and asked the family members to show more respect, communication and care for them.

"People like us who don't know each other have given so much care to your relatives. As a relative, you should be more tolerant and caring for him, so that such big conflicts will not easily occur, and the occurrence of tragedies can be reduced."

  China Youth Daily and China Youth Daily reporter Xie Yang