This is a new strong argument for all employees who want to continue working at home.

Deployed massively during the Covid-19 pandemic, telework can boost business productivity in the long term if it continues to be so widespread, underlines the National Productivity Council (CNP) in a report published on Monday.

“Unlike many other previous crises which led to a slowdown in trend productivity, the acceleration of the use of teleworking linked to the health crisis could ultimately lead to a lasting gain in productivity”, advances the organization attached to Matignon.

[Productivity] The 3rd report of the National Productivity Council (CNP) offers an inventory of the impact of the health crisis on the country's productivity and competitiveness, in comparison with our European neighbors.

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— France Strategy (@Strategie_Gouv) May 16, 2022


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An average productivity gain of 5 to 9%

A one-point increase in the percentage of teleworking employees “would improve overall factor productivity on average by around 0.45%”, write the authors, who are based on a study by the Banque de France.

"By extrapolating this result to the overall level of the French economy, the increase in the proportion of teleworkers from around 5% in the pre-Covid period (4% of regular teleworkers in 2019, editor's note) to 25% in the longer term would generate an average productivity gain of 5 to 9%.

But beware, “this is a first estimate, which deserves to be confirmed by other studies once the telework situation has stabilized”, warns the CNP.

The secret: knowing how to balance telework and office

Boosted by the pandemic, the percentage of employees teleworking has indeed fluctuated according to the confinements and the easing of health restrictions.

“37% of employees experienced it, regularly or not, between March 2020 and January 2021”, details the CNP.

But in November 2021, only 21% of employees said they worked remotely at least one day a week.

In addition, it is necessary to know how to dose the use of telework, underlines the CNP, so that “its positive effects on the efficiency of the workers outweigh the losses”.

According to an OECD survey cited by the report, the optimal frequency of remote work would be "between two and three days a week".

A “hybrid” way of working, therefore, which complicates the task of managers who are challenged to reconcile the advantages of teleworking (reduction of costs and travel times in particular) and their disadvantages (reduction of interactions between employees).

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