Their daughter was contaminated with E.coli bacteria and hospitalized after eating a Buitoni pizza.

The Nestlé company sent them a voucher for 20 euros, recognize officials of the firm, pleading the error.

"This should not have been done and we would like to offer our most sincere apologies to this consumer who may have been offended by the receipt of these vouchers," a Buitoni spokesperson told AFP.

“We will make sure this does not happen again,” he added.

The child "close to sepsis"

Residing in Vienne, this mother of a seven-year-old girl told AFP that she had received this voucher by email on Friday, confirming information from the

Voix du Nord

.

She had received a call from Buitoni's consumer service the day before.

The child was hospitalized for two days in mid-March for pyelonephritis and "close to sepsis", according to his mother.

“It's an additional pain (…) For them, my daughter's pain is worth 20 euros”, was indignant Sonia, who does not wish to give her name.

Warning on SignalConso

“The person received vouchers, as is the case for people requesting a refund for their pizzas following the massive recall” of this product, explained the Buitoni spokesperson.

This family had made a report on the public service site SignalConso, triggering the recall by Buitoni, he said.

The consumer service person "asked me to report everything that may have happened concerning my daughter and whether, for the purposes of the investigation, it was possible to access her medical file in the coming days", said related Sonia.

Information “fairly confidential”

"Finding the pretext of compensation to request information, we find that quite scandalous", was indignant with AFP Me Richard Legrand, who represents Sonia's family among fifteen others affected.

This is "fairly confidential information, covered by medical secrecy", he stressed.

On March 18, Nestlé announced the withdrawal-recall of Buitoni pizzas from the Fraîch'Up range, after being informed of the presence of the bacteria in the dough of a product.

Open investigation

In France, 53 cases of contamination are now confirmed according to the latest point from Public Health France, and two children have died, even if the link with pizzas has not been confirmed.

On March 22, an investigation for "involuntary homicides", "deception" and "endangering the lives of others" was opened at the public health center of the Paris prosecutor's office.

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