Shuttle through the streets of Shanghai, delivering living materials to residents
Couriers and takeaways rush to ensure front-line supplies
Reporter Shen Shaotie Zhang Wei Qiu Chaoyi Shi Yiqi
During this period of time, on the streets of Shanghai, there were such a group of people, regardless of the scorching sun or the storm, they rode electric bicycles, shuttled through the streets, delivered living materials to the residents, and were affectionately called "courier boys". "Takeaway brother", they have made important contributions to dredging the "last mile" of anti-epidemic supply guarantees.
The reporter interviewed three of them.
Jingdong courier Huang Leili:
"Many residents are still waiting for me"
On the afternoon of April 13, the rain became heavier, and dense raindrops hit Huang Leili's protective suit, crackling.
He didn't care to stop to take shelter from the rain, and rushed to the gate of the northern suburban community in Hongkou District.
A box of eggs, a box of oil, two boxes of corn, a box of instant noodles... Huang Leili took it out carefully. Seeing that the address on the express box was soaked by rain, he did not forget to take out a marker and redraw it.
"Hello, I'm from JD.com. I handed over your courier to the community volunteers." While handing over to the volunteers, he called the residents.
"Ah, my courier has finally arrived, thank you, I'm so touched!" The resident on the other end of the phone was overjoyed.
The residents' "thank you" made Huang Leili very warm.
He smiled and hung up the phone, rushing into the rain to rush to the next location.
Huang Leili commutes to and from his corresponding 5 residential communities and the Dongbao sales office in Jingdong Shanghai station area every day, a total of five or six round trips, and each trip takes nearly two hours.
"The temperature was high two days ago, and the inside of the protective suit was soaking wet. It's raining heavily today, and it was soaked from the outside." The clothes were wet, dry and wet, but he kept on the road.
Most of the food sent out from the Dongbao sales department is vegetables, rice, flour, grain and oil, eggs, meat and other foods.
In addition, milk powder that is in short supply for babies and medicines urgently needed by the elderly are also arranged for key distribution.
Due to the high demand for express delivery, the service radius of the sales department has more than doubled than usual.
In order to ensure the safety of epidemic prevention, Huang Leili eats and lives in the sales department.
After 8 p.m., he came back from work, lay on a camp bed, and found time to video chat with his family.
"Dad, we miss you very much, you have to pay attention, you must wear masks and protective clothing!" Huang Leili was very relieved to hear the concern of his 13-year-old son.
Express delivery every day, afraid of infection?
"It's a lie to say I'm not afraid, but I'll try my best to protect myself." Huang Leili, who is in his 40s, has a firm look. "This is my job, and many residents are still waiting for me! It's nothing to be bitter and tired."
On the evening of April 12, JD Logistics dispatched more than 100 smart express vehicles from Beijing, Changshu, Jiangsu and other cities to reinforce Shanghai, and increased investment in transportation capacity in Fangcang shelter hospitals, closed communities, distribution sites and other places to support Shanghai's supply guarantee work.
JD Logistics also issued an internal emergency notice, recruiting and mobilizing couriers across the country to go to Shanghai. In the next few days, about 3,000 "courier brothers" and other anti-epidemic security personnel will arrive one after another.
Mei Kailin, a deliveryman from Meituan:
"It's my turn to help Shanghai fight the epidemic"
"Hello, the medicine you ordered has been placed on the shelf at the entrance of the community. Please go downstairs and pick it up." On April 13, at the gate of a community in Jing'an District, Mei Kailin called the customer.
Mei Kailin, 26, turned out to be a chef in Wuhan, Hubei.
"When the epidemic broke out in Wuhan in 2020, the first batch of medical teams from Shanghai came to support. Now it's my turn to help Shanghai fight the epidemic!" Seeing the reports on the epidemic in Shanghai, he was determined to go to Shanghai to help fight the epidemic, and he got on the train. I told my parents about the decision.
"My parents thought about it for a long time before replying that they respected my decision and reminded me to take precautions," Mekelin said.
"It doesn't matter what you do, as long as you can make a contribution!" After arriving in Shanghai on March 28, Mei Kailin was introduced by a friend to become a Meituan takeaway delivery person, responsible for the supply of materials in the community within 5 kilometers of Jing'an District.
A few days ago, an elderly man in his 70s who lived alone was unable to go out due to physical reasons and could not surf the Internet. He contacted Mei Kailin through relatives and asked him to help him buy vegetables.
Mei Kailin rode an electric bike for a full 12 kilometers, and finally bought some rice, green vegetables, zucchini, etc. for the old man.
When he returned to the old man's community, considering that it was inconvenient for him to go downstairs, Mei Kailin didn't say a word and went upstairs with his things on his back.
Recently, Mekelin received more than 50 orders a day at most. Sometimes there are so many things that even the reflector of the electric bicycle is covered.
"It's really tiring, but the current difficulties are temporary, I believe everything will be fine!"
On April 3, Meituan launched an "emergency helper" service to help people with special needs, such as the elderly, pregnant women, and the disabled, solve their difficulties, and invested hundreds of service personnel to follow up.
Meituan Maicai dispatched skilled sorting personnel from Beijing, Guangzhou, Shenzhen, Wuhan and other places to help Shanghai, and there are currently nearly 1,000 people.
Ele.me takeaway Zeng Jiahong:
"There is a responsibility on your shoulders"
"It's raining too much today, and our speed of running orders has been affected!" On the afternoon of April 13, Zhangjiang Town, Pudong New Area, experienced heavy rain.
Zeng Jiahong, who had just delivered an order of infant diapers, rode an electric bicycle and stopped at the entrance of a shopping mall.
He was soaking wet and his shoes got wet.
Zeng Jiahong is the head of the Harley Road Station of Pudong Jiangxi Wanzhixiang.
At the beginning of April, seeing that some residents were unable to supply living materials, he took the initiative to apply to the company and the neighborhood committee to lift the quarantine and lead more than a dozen "delivery boys" to serve the residents.
"In addition to delivering meals, we also need to buy vegetables and daily necessities for residents."
"This is a life-saving medicine. I'll give you 200 yuan. It must be delivered quickly!" On the afternoon of April 6, Zeng Jiahong passed the Shuguang Hospital Affiliated to Shanghai University of Traditional Chinese Medicine. A medical staff in a protective suit stopped him. He handed over a bag of medicine and instructed him to send it to a community 1.5 kilometers away.
"No money, you give me the address, and I'll deliver it along the way." Zeng Jiahong took the bag and saw the words "life-saving medicine" in the remarks.
Soon he will deliver the medicine to his destination.
It turned out to be an elderly man who had an asthma attack and was in critical condition.
"As a 'takeaway boy', I have a responsibility on my shoulders!" Zeng Jiahong did not forget to take personal protection when delivering orders for the safety of himself and the residents.
He does a nucleic acid test every morning and an antigen test at night.
"I called my wife in my hometown in Yunnan in the morning. She asked me to take good care of myself, eat on time, sleep on time, and lead my colleagues to do things well." Zeng Jiahong told reporters with a smile, "Why do we do this? Do you eat on time every day? You can’t buy breakfast now, and you can’t eat lunch until after the order is delivered, and you may have to run the order at 11 o’clock in the evening.”
In the past week, 2,800 Shanghai "Blue Knights" have returned to work on Ele.me, and more capacity will be organized to join the support team in the future.
For the safety of delivery workers, Ele.me strictly implements the nucleic acid testing and antigen testing requirements for delivery workers. Nearly 100,000 antigen testing reagents have been distributed free of charge, and protective masks, face screens and disposable protective gloves have been urgently purchased and distributed to delivery workers.