(Fighting against New Coronary Pneumonia) A Shanghai supermarket under the war epidemic
China News Agency, Shanghai, April 12th: A Shanghai supermarket under the war epidemic
China News Agency reporter Li Chun
Under the war epidemic in Shanghai, how important is a supermarket to a town?
"For ordinary people, the opening of the supermarket and the supply of materials actually provide a kind of confidence." Wang Zhongkui, manager of the Nanhui store of Shanghai RT-Mart Supermarket, told a reporter from China News Agency that the current supermarket has become a centralized logistics guarantee unit in the town. , this much-needed feeling "wasn't there before the epidemic".
On April 9, employees of Shanghai RT-Mart Nanhui store loaded supplies.
Photo by China News Agency reporter Tian Yuhao
A small "Oolong" redefines what is "emergency"
RT-Mart Nanhui Branch is located in Huinan Town, Pudong New Area, Shanghai.
On the morning of April 1, the local area issued a notice related to epidemic prevention and control. Wang Zhongkui's personal number was mistakenly announced as a material emergency hotline.
Soon phone calls kept coming.
I received more than 100 calls a day, all of them from unfamiliar numbers.
Wang Zhongkui said that at the end of the reception, he himself was "in the circle".
"Because you remember when the last person asked and the matter was not finished, the next call came in again."
The needs raised on the phone are also in various aspects, some are relatively basic, such as buying meat and vegetables; there are also some special circumstances, such as milk powder, adult diapers, etc.; there are some trivial but urgent, such as the urgent need for a data cable to save the emergency. Electric mobile phone.
On April 9, Wang Zhongkui, the manager of the Nanhui store of RT-Mart in Shanghai, checked the delivery order.
Photo by China News Agency reporter Tian Yuhao
Wang Zhongkui recalled that the most impressive call came from a mother who was in urgent need of milk powder. Her child was just over 20 days old.
When the supermarket volunteers delivered the goods, the mother cried while talking, feeling a little incoherent with excitement.
"Later, she also expressed her gratitude to me, and of course she hopes to recommend me to more mothers in need." Wang Zhongkui realized that there is a group that is in urgent need.
"There are also some young people who don't open fire at home." He also found that many "post-90s" and "post-00s" may not seek meat dishes, but urgently need instant noodles, cakes, breads and the like.
Supermarkets are also connecting with single apartments and other places to provide targeted distribution packages.
The elderly with constipation need bananas, and the girls with less than 10% of their mobile phones need to buy data cables, adult diapers that are not considered basic living materials but urgently needed... It is this small "oolong" that allows Wang Zhongkui to redefine "under the epidemic". urgent".
On April 9, employees at the Nanhui store of RT-Mart Supermarket in Shanghai were picking goods.
Photo by China News Agency reporter Tian Yuhao
Not only supplies, but also confidence
Since March 5, the number of closed and controlled areas in Shanghai has gradually increased, and the number of newly infected people has continued to increase every day.
Wang Zhongkui worried that if he was locked up in the community, there might be no one to take care of him in the store.
It was also from that day that he moved into the supermarket and built a floor shop in the office.
At present, more than 80 employees in the supermarket, like Wang Zhongkui, have not returned home for many days.
There is also Brother Hei who holds similar considerations. This native Huinan is not an employee of RT-Mart.
On March 26, he and his wife volunteered to take on the delivery task of the supermarket.
"I'm afraid that they (supermarket employees) will be infected and quarantined, and the supermarket will be paralyzed. Our communities and ordinary people are suffering."
On April 9, employees of Shanghai RT-Mart Nanhui store loaded supplies.
Photo by China News Agency reporter Tian Yuhao
Delivery starts at four or five o'clock in the morning, and sometimes he can't come back until around midnight. Brother Hei makes more than 20 trips a day, almost all the communities and neighborhood committees in Huinan Town.
In addition to delivering supplies, he is also delivering messages and maintaining confidence in fighting the epidemic.
When the residents of the community inquire about the situation, Brother Hei will tell them that the material reserves are sufficient to ease everyone's anxiety.
Back at the supermarket, he will also tell the employees in the delivery area about the people's concerns about the delivery of materials.
Wang Qibo, the head of the group buying section of the supermarket, said to Brother Hei: "You can reassure everyone that if I become yang, someone will come up behind me."
Occasionally, Hei Ge will also play with the community residents and volunteers, make jokes, and ask them how to exercise without leaving home.
"I told them that it's okay to open the window and look outside, and you won't be bothered when you see it."
On April 9, employees of Shanghai RT-Mart Nanhui store loaded supplies.
Photo by China News Agency reporter Tian Yuhao
Under the epidemic, how important is a supermarket?
It is understood that the RT-Mart Nanhui store can currently cover the material needs of a 5-kilometer radius, and the bulk of the shipments are in the supply of communities and neighborhood committees.
For the personalized needs of customers, supermarkets can also provide distribution services.
With the development of material supply guarantee, the content of the order has changed.
Since April 3, the order volume of meat dishes has begun to decline, and the demand for non-staple food has increased. "There is also a demand for daily necessities such as toilet paper and napkins."
Wang Zhongkui believes that this shows that the government has supplemented the supply of materials, and many people's basic needs for vegetables and meat may have been met.
On April 9, employees of Shanghai RT-Mart Nanhui store loaded supplies.
Photo by China News Agency reporter Tian Yuhao
When asked how important a supermarket is to a town under the epidemic, the manager of the supermarket said frankly that it is unrealistic to say that it can meet the needs of everyone, after all, human capacity is limited.
But one thing is certain: "We want to give them (customers) the best supply of goods and services, which is what we are currently doing."
It is also the first time for Wang Zhongkui to participate in such a long-term and large-scale supply guarantee after 17 years in the supermarket industry.
He said that under the epidemic, for ordinary people, the supermarket is open and they can purchase supplies from here, which actually provides a kind of confidence.
(Finish)