Let the disabled be seen by the world, and let them "see" the world
A seemingly unremarkable seven-seat commercial vehicle, but inside it is "great": the third row of seats in the car has multiple functions, and the rear of the car is equipped with an automatic lifting and folding slope device. Passengers using wheelchairs You can board the car directly in a wheelchair.
The wheelchair can be effectively fixed after going straight in, and is equipped with seat belts and handrails suitable for wheelchair passengers to ensure safety and comfort.
This is the barrier-free online car-hailing service of Shouqi Car-hailing.
During the 2022 Beijing Winter Paralympic Games, Shouqi Car Rental will invest a total of 100 such barrier-free vehicles to serve the traffic guarantee work in the three competition areas of Beijing, Yanqing and Zhangjiakou.
More importantly, the use of barrier-free online car-hailing is not the privilege of Winter Paralympic participants, but an increasingly accessible service for the disabled and the elderly in China.
In addition, at this year's Beijing Winter Olympics, AI-generated sign language anchors enabled hearing-impaired users to see game news and live commentary in real time.
For scenarios such as home, there are also many technology companies that have launched technology products that are convenient for special groups such as the visually impaired and the elderly.
More and more technological products and services are allowing more special groups to take to the streets to be seen by everyone, and also allow them to see the bigger world.
Getting on and off the bus is also easy with a wheelchair:
A barrier-free city in online car-hailing
"Taking Beijing as an example, there was still a blank number of barrier-free models of traditional cruise taxis. Under such circumstances, in order to meet the travel of special groups such as the disabled and the elderly, Shouqi Car-hailing officially launched in 2017. Barrier multi-purpose vehicle.” Liang Haichen, deputy general manager of Shouqi Car Rental, said that from January 2017, all special passengers with first- and second-degree physical disabilities in Beijing’s household registration can enjoy more than ordinary vehicles when using Shouqi Car-hailing vehicles. The treatment of full reimbursement of the difference part of the taxi.
There are about 85 million disabled people in China, and the number of elderly people over the age of 60 has reached 260 million. With the increase in the number of disabled people in China and the arrival of an aging society, the demand for barrier-free multi-purpose vehicles will also increase.
Since 2021, travel platforms such as Didi Chuxing, Dida Chuxing, Gaode Taxi, Cao Cao Travel, T3 Travel, Shencheng Travel, and Shouqi Car-hailing have successively launched aging-friendly travel services.
Travel companies such as AutoNavi Taxi and Shencheng Travel have reached cooperation with some urban streets to speed up the aging-friendly renovation of community facilities. In some communities, they have launched convenient measures such as the construction of stations to help the elderly and warm the heart.
Compared with the elderly, people with disabilities are more inconvenient to travel.
In recent years, platforms such as Shouqi Car-hailing and Cao Cao Travel have successively launched barrier-free travel services.
In January 2017, Shouqi Car-hailing took the lead in launching a wheelchair-accessible barrier-free online car-hailing car in the Beijing market.
In August 2019, Cao Cao Travel piloted a barrier-free travel service in Hangzhou.
In the barrier-free car of Shouqi, the process of helping passengers in wheelchairs to get on and off the car can be easily operated by the driver alone.
In addition, the interior space of the car is more spacious than that of ordinary vehicles. Passengers using wheelchairs are in the third row after getting on the car. Its versatile functions do not affect the ride of passengers in the first two rows of the car. It is suitable for disabled people with limited mobility, pregnant women, patients and other Elderly handicapped.
In terms of driver selection, barrier-free vehicles have higher standards than ordinary drivers to ensure passenger experience and safety.
"Shouqi car-hailing vehicles are mainly for the disabled or other people with inconvenient travel. These groups have special needs for travel services. Therefore, according to their characteristics, Shouqi-hailing cars are more cautious in the choice of drivers. The first is to check the basic quality, and the drivers of such models are required to have no bad records in the historical unit. The second is to check the technology. The driver must have more than three years of working experience, and no major traffic accidents, major service complaints and violations. The behavior of industry regulations. The third is to check the service awareness and ability, requiring drivers to have a strong sense of respect for the elderly, service awareness, and willingness to serve the disabled, the elderly and the injured and sick." Liang Haichen introduced.
The experience of serving the Winter Olympics and the Winter Paralympics has also played a driving role in accumulating experience and polishing services for travel companies to serve a wider range of people.
"Being able to serve the Winter Olympics and the Winter Paralympic Games is an affirmation and encouragement for Shouqi Car-hailing. Shouqi Car-hailing will absorb the experience of barrier-free service from serving international large-scale events, continuously upgrade and optimize products, and provide more travel opportunities. Provide better services for the inconvenient. It will contribute to the construction of a barrier-free city in Beijing in the field of transportation." Liang Haichen said.
Allow visually impaired users to "watch" TV:
Life no longer has "blind spots"
People who often watch TV news must be familiar with the sign language anchors that often appear on the screen.
During the Beijing Winter Olympics, Baidu's "AI Sign Language Anchor" was officially launched, providing 24-hour uninterrupted sign language broadcasts for the hearing-impaired, allowing them to share the passion of ice and snow sports with everyone.
It is understood that there are nearly 27.8 million hearing-impaired people in my country, while there are only nearly 10,000 sign language interpreters. Hospitals, banks, justice, tourism and many other scenarios lack sign language service windows. The information needs of hearing-impaired people need to be met urgently.
Baidu revealed that Baidu Smart Yunxiling will launch an "AI sign language platform", which can realize the generation of sign language synthesis videos in minutes, and live broadcast of sign language anchors in real time. Equal access to information.
Smartphones and mobile Internet not only bring convenience to people's life, but also objectively widen the "digital divide" between special groups such as the disabled and the elderly and the mainstream group.
Faced with increasingly rich video content, visually impaired people not only "turn a blind eye", but also cannot effectively interact with video equipment to find their favorite video content.
According to data from the China Disabled Persons' Federation, there are currently more than 17 million visually impaired people in China, and there are about 1 visually impaired person in every 80 people.
Intuitively, visually impaired people seem to consume only audio-only content such as radio and audiobooks.
However, Xiaodu's research team found in the survey that the number of visually impaired people using smart screens and other screen devices is far more than the number of speakers.
"This is because the visually impaired not only have needs for music and audio content, but also like ordinary people, like 'watching' TV series and short videos." A staff member of Xiaodu told reporters.
Xiaodu is an AI assistant and smart hardware brand under Baidu. Its own smart hardware covers smart screens, smart speakers, smart camera TVs and other categories.
In October 2021, Xiaodu smart screen products underwent barrier-free upgrades, and took the lead in launching the visual assistance function. With the mode of voice interaction + screen reading, it tried to clear the interactive blind spot for visually impaired users.
"The voice interaction of smart speakers and smart screens is friendly to the visually impaired. Through voice interaction, you can open your mouth to listen to what you want, and you can control smart home devices by moving your mouth." The staff member said, "Although voice interaction has been very It’s easy to use, but we also noticed some steps that had to be tapped on the screen were still difficult for people with visual impairments to use.”
With the visual assist function, the visually impaired can more conveniently control the screen with voice.
After the screen reading is turned on, the smart screen will automatically read out the content touched, selected and enabled by the user, helping the visually impaired to understand the content on the screen.
"From now on, visually impaired users can not only use voice to retrieve the content they want, but also touch the screen to browse, and find what they want to 'see' anytime, anywhere," said the Xiaodu staff member.
In addition to content consumption and convenience services, the role of smart hardware in medical care is also being explored.
Taking the one-to-one emergency rescue service launched by Xiaodu smart screen as an example, just say "Xiaodu Xiaodu, save me" to Xiaodu, and the product can help contact emergency contacts, access remote assistance services, and provide users with services. Provides one-on-one online guidance with professional medical personnel and assistance in calling an ambulance.
Up to now, Xiaodu first aid assistant has made more than 90,000 rescue calls, an average of 1,000 times a day.
The Beijing News Shell Finance reporter promised Chen Weicheng