China News Service, January 20. According to the official Weibo news of Beijing South Railway Station, in response to the issue of Yue Moumou's failure to refund the ticket, which was concerned by the online public, after contacting and verifying with the passenger Yue Moumou, the ticket has been refunded according to the personal information provided by him.
On January 18, in accordance with the emergency mechanism for epidemic prevention and control, the passengers on the G1085 train who were temporarily detained were notified one by one, and refunds and changes were processed. As of 16:00 on January 20, there were still 22 passengers who were unable to get in touch. , the refund has not been processed.
The railway department reminds: Passengers who have not yet handled the refund, such as purchasing tickets on the 12306 official website or 12306 mobile APP, can handle the refund within 30 days; passengers who have received reimbursement vouchers or purchased tickets in cash, please go to the country within 180 days. Station for refund.