[Explanation] Open the online food ordering platform, users only need to click on the merchant information to see the restaurant’s VR panorama and live kitchen preparation live broadcast, realizing a visual ordering mode.

  [Explanation] Hubei Province's first "Online Dining Demonstration Street" opened in a shopping mall in Wuhan on December 3. The first batch of 21 merchants entered the "Transparent Kitchen" on the online food ordering line.

  [Explanation] In the afternoon of the same day, the reporter walked into a restaurant stationed in the "Transparent Kitchen" and saw that the clerk was packing takeaways for customers.

What is different from the past is that the take-out packaging bag is affixed with a "Internet Ordering Consumption Reminder", and a seal is also affixed to the mouth of the packaging bag.

  [Concurrent] Merchants

  We are now going to increase the Food and Drug Administration to post a seal for us, and there will be a QR code on our take-out packaging bag. This is for customers to scan the QR code to conduct a safety inspection on us. This It is also a guarantee for customers.

  [Concurrent] Merchants

  I think it’s very good. If I’m a customer, if I can see my restaurant on the platform online, I order a takeaway, and then I can see the whole process of its production, so that I can eat more rest assured.

  [Explanation] Merchants in the "Online Dining Demonstration Street" need to have transparent license qualifications, transparent personnel health, transparent in-store information, transparent delivery process, transparent after-sales guarantee; install bright kitchen and bright stove equipment, and activate online video signals; use The food safety seal guarantees the full traceability of the processing and delivery of take-out food; VR panoramic shooting, short video shooting of goods, etc., show the real scene of the store on the ordering platform, allowing consumers to see the real “transparent kitchen”.

  [Concurrent] Mo Ming, Director of the Price Supervision Division of Hubei Provincial Market Supervision Bureau

  In addition to monitoring the platforms, we hope that our consumers will also click on these platforms. You can look at these merchants with higher reputation and better ones, and order their meals, the kind of situation you said (restaurants that are not up to standard. ), I hope that consumers will report this situation to us and report to our marketing department. We have a telephone number at 12315. We will investigate and deal with complaints and reports.

  [Explanation] Since the beginning of this year, the Hubei Provincial Market Supervision Bureau has carried out a special rectification work on the problem of infringement of the interests of the people in online take-out catering in the whole province.

In addition, Hubei continues to increase its efforts to install smart take-out cabinets.

Riders have upgraded the "contactless delivery" service method through smart cabinets, greatly improving the efficiency of distribution. Consumers can scan the QR code to open the cabinet door and take meals accurately.

The smart take-out cabinet will be disinfected and maintained daily to ensure clean and hygienic take-out delivery.

  Reporter Zou Hao reports from Wuhan, Hubei

Editor in charge: [Liu Xian]