A law dating from 2020, however, prohibits them from breaking the feet of individuals.

But this did not cool the energy renovation companies Alamtys and Nrgie Conseil, which continued to practice telephone canvassing.

Almatys would have approached several hundred thousand consumers by telephone between October and November 2020, Nrgie Conseil by doing the same with tens of thousands of consumers in January 2021.

For these facts, the two companies were sentenced to fines of 460,000 and 65,000 euros, the Directorate General for Competition, Consumption and Fraud Control (DGCCRF) announced on Wednesday.

The sanction was pronounced on October 18 by the departmental director of the protection of the populations of Ille-et-Vilaine, following an investigation by the DGCCRF.

One hundred and eight direct sellers sanctioned last year

In 2020, the Repression of Fraud had already sanctioned 108 direct sellers for "non-compliance with the system of opposition to canvassing", for a total fine of 4.3 million euros.

“This amount has doubled compared to 2019 and is expected to grow further in 2021,” she explains.

The DGCCRF also recalls that in the energy renovation sector, only a company having a contractual relationship "already in progress" with a consumer can contact him.

Consumers who wish to report abusive behavior can do so on a dedicated platform, SignalConso.

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  • Fraud

  • Telephone

  • Society

  • Reindeer

  • Consumption

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