Noise, crowds, lighted signs can appear aggressive in public transport.

For people who are fragile, they are so fragile that taking the metro becomes a challenge.

It is to remedy this that the device of the "Blue Line" was inaugurated Friday, October 22, in the station of Brotteaux and part of the station of Perrache, in Lyon.

Produced with the operator Keolis and the SNCF, it is based on new signage made up of pictograms illustrating the directions of the lines.

“I sometimes get lost in the network.

When I leave a station and see the monument represented, it reassures me, ”confirms Charles, an Asperger autistic who participated in the project, initiated two years ago by an“ exploratory walk ”with autists aged 16. at 56 in the metro.

Simplified indications and uses

Their adaptation difficulties inspired the redevelopment of the “Blue Line”, accompanied by a digital application that facilitates use of the station by explaining how to buy a ticket or go through a gate.

More calming blue lighting is used on the light panels, floor markings define the direction of ascent and descent on the stairs.

The exits are numbered, a "serenity" area allows you to take refuge in case of crowds and seats are reserved on the platforms.

Another innovation, a ticket holder that allows you to separate the one that has just been composted from those that remain to be used or that must be discarded, and thus avoid the stress of confusion.

Observations have shown that the device is also useful for blind people, pregnant women, children and the elderly.

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