Tea Baidao has been on the hot search twice due to suspected food safety issues
On the evening of October 9th, the Red Star Capital Bureau noticed that Cha Bai Dao responded on its official Weibo to complain about spiders found in drinks from Ningbo customers, stating that the spiders of unknown origin in the video were not produced and delivered by Cha Bai Dao. Baidao is hard to claim.
It is worth noting that during the 11th National Day Golden Week, Cha Bai Dao has twice appeared on the hot search list due to suspected food safety issues.
And on the 30th of last month, some Weibo netizens broke the news that "Tea Hundred Dao uses expired raw materials". This topic also triggered a heated discussion among consumers.
Two hot searches due to suspected food safety issues
On October 6, according to a video broadcast on the Internet, a customer in Ningbo complained that after ordering a take-out drink at a tea store in Cixi, a spider was found in the milk cap.
The customer took a video and contacted the store to claim 1,000 yuan but failed.
The incident also appeared on Weibo's hot search.
In response, Chabaidao stated on the evening of the 9th that after inspecting the surveillance video of the store since October, no foreign matter was found in the store’s products; after the market supervision bureau went to the scene to inspect, no related problems mentioned in the video were found.
"The spider of unknown origin in the video is obviously not produced and delivered by the Tea Hundred Dao. The Tea Hundred Dao is hard to claim."
Regarding the news that the store staff negotiated with the customer to compensate 600 yuan, Cha Baidao responded that the behavior was that the store staff were at a loss when facing the customer's compensation request. Reaction.
On September 30, a Weibo netizen broke the news that tea Baidao stores used expired raw materials.
In response to this matter, in the early morning of October 1, Cha Baidao issued an apology letter on its official Weibo, stating that it would conduct a comprehensive investigation of all stores and make strict rectifications. Stores that do not meet the requirements will be closed. If serious, the contract will be cancelled directly.
On October 9th, the official Weibo of Tea Baidao released a Weibo of “If there is correction, there is no encouragement”, stating that no problems such as the use of rotten fruits and the replacement of labels with expired raw materials were found during store inspections.
However, Cha Bai Dao admits that there are indeed cases of incomplete sanitation.
Prior to this, the hidden dangers of tea food safety have been exposed many times. In February this year, law enforcement officers from the Market Supervision Bureau of Fengxian District, Shanghai raided Fengxian Baolong Plaza Tea Baidao store and found that semi-finished products such as dairy products were placed in the open air without cover. Some food ingredients such as non-dairy creamer are not sealed after use, foods such as potato chips that have been opened by employees are mixed with the ingredients in the store, and the staff’s health certificates are not complete.
On May 26, when law enforcement officers from the Kaifu District Market Supervision Bureau of Changsha City inspected the materials in the freezer in the Chabaidao store on the 4th floor of the Century Jinyuan Shopping Center, they found that the dates on the labels of individual categories had changed.
Later, it was discovered through monitoring that it was actually due to the negligence of the store staff. After the raw materials were prefabricated, the expiration date label was not replaced in time as required, which led to the expiration of the expiration date of the raw material expiration label during the sampling process.
The company was interviewed by the market supervision department
The Red Star Capital Bureau noted that on October 6, the official microblog of Zhejiang Provincial Market Supervision and Administration Bureau announced that recently, "Hundred Paths of Tea" has been exposed in individual stores with expired raw materials. Replacement labels continue to use, promote the production of fresh fruits, but some products use fruit pulp. Substitution and other issues.
Zhejiang Provincial Market Supervision Bureau attaches great importance to it and organized special food safety inspections across the province from October 2 to 6.
As of 6 pm on October 6, the market supervision department of Zhejiang province has dispatched 1,362 law enforcement personnel and found 36 problem stores.
Judging from the inspection results, the overall condition is relatively good, and no problems such as “replacement of expired raw materials and continued use of labels, promotion of the production of fresh fruits but replacement of some products with fruit pulp” exposed by the media have not been found.
During the inspection, it was found that some stores had irregular food storage, mixed raw materials and finished products, uncovered trash bins in the food processing area, unmarked unsealing time or expiry date, unsealed storage of raw materials in the food processing area, etc. All rectifications have been implemented.
During the rectification period, the Zhejiang market supervision department interviewed the person in charge of the "Hundred Tea Paths" store and related management personnel, and requested that the main responsibility for food safety be implemented and self-examination and self-correction should be carried out in response to problems.
It is required to fully apply the "Zhejiang Takeaway Online System" to achieve full coverage of the "Sunshine Kitchen", and to display the surveillance video on the online food ordering platform in real time and accept social supervision.
According to the Tianyancha APP, the company belonging to the tea brand is Chengdu Chabaidao Catering Management Co., Ltd.
According to its official website, Tea Baidao was founded in 2008. At that time, Tea Baidao opened a store with an area of about 30 square meters next to Wenjiang No. 2 Middle School in Chengdu.
In the past 13 years, Cha Bai Dao has developed rapidly and continuously expanded its store scale. As of September 2021, the number of Cha Bai Dao stores nationwide has exceeded 5,000.
Chengdu Commercial Daily-Red Star News reporter Deng Lingyao