Do you accept that the non-contact pick-up counter is online and pick-up is like picking up express delivery?
Chengdu Global Center Takeaway Smart Takeout Cabinet
Have you experienced taking takeaway like express delivery?
Recently, the Sichuan Provincial Market Supervision Bureau and other five departments issued an urgent notice on the promotion of non-contact meal picking services for catering takeaways.
The notice requires all localities and departments (units) to encourage take-out food delivery staff to take the initiative to negotiate with consumers, and agree to contactless access to meals through the non-contact pick-up cabinet of the catering take-out.
The reporter learned that there are already non-contact take-out meal cabinets in Chengdu.
The dining cabinet is shaped like an express cabinet. After scanning the code, the door of the cabinet opens automatically.
Will there be an extra charge for picking up the cupboard?
Is there a high degree of acceptance for taking the cupboard?
On the 12th, the reporter conducted a field visit.
emegency notice:
Choose places with high demand for take-out and carry out pilot projects
Recently, the Sichuan Provincial Market Supervision Bureau and other five departments issued an urgent notice on the promotion of non-contact meal picking services for catering takeaways.
The notice requires all regions and departments (units) to advocate the new fashion of contactless meal collection, guide the public to accept contactless delivery methods, and gradually form a new consumption habit of contactless meal collection in the whole society; encourage office buildings, residential communities, hospitals, and hospitals. The management of key places such as universities and colleges establishes management standards for non-contact meal delivery and owner conventions; encourages take-out meal delivery staff to take the initiative to negotiate with consumers and agree to contactless access to meal through non-contact meal cabinets for meal delivery.
Regarding the laying of contactless take-out cabinets for take-out, the notice proposes that all localities should encourage online catering platforms to invest in the installation of contactless take-out cabinets for take-out food to improve the convenience of delivery; at the same time, a management system for take-out cabinets should be established, formulated and implemented. Daily maintenance, environmental temperature, sanitation, anti-theft, cleaning and disinfection and other safeguard measures provide consumers with a safe and comfortable environment for accessing meals; coordinate and help online catering platforms to negotiate with place managers, property service agencies, and owners’ committees to promote laying and accessing meals The cabinet provides convenience for consumers to pick up meals at fixed points.
In addition, all cities (prefectures), especially districts (cities) and counties of Chengdu, should choose high-density places such as office buildings, residential communities, hospitals, colleges and The Owners Committee responded and cooperated to accelerate the establishment of demonstration sites for non-contact delivery of food and beverage delivery that not only meet food safety requirements, but also provide convenience for consumers.
Managers of office buildings, residential communities, hospitals, colleges and universities, and owner committees should actively cooperate with online catering platforms, and set up catering take-out non-contact dining cabinets under suitable conditions or designated places.
consumer:
For safety, willing to accept
On the 12th, outside an exit of Chengdu Global Center, the reporter saw a contactless take-out cabinet for takeaways.
The dining cabinet looks similar to the express cabinet. The difference is that the door of the cabinet is transparent and you can see the takeaway.
There are 42 cabinets in 7 rows and 6 columns in the dining cabinets.
The cabinets in the lower rows are about the palm height of an adult, and the cabinets in the upper rows have more space and are about the height of an adult's forearm.
At around 12 noon that day, citizens will come to pick up meals every one or two minutes.
"It's very convenient, just use WeChat to scan the code." A lady who picked up the meal said that the meal pick-up cabinet appeared about a month ago, and everyone quickly got used to it.
There is a shelf for take-out at the gate of her house. Sometimes there are too many take-outs, and I have to look for it for a while.
In contrast, taking the dining cabinet is more hygienic and safer at a glance.
"I still hope that the delivery staff can go upstairs and deliver them to the house." A man who picked up the meal said that the delivery was a "lazy economy" and he was unwilling to go downstairs to pick it up.
But at present, in order to better prevent and control the epidemic, he is willing to cooperate with him downstairs to pick up the cupboard.
On the same day, in an office building near the Century City subway station, the reporter also saw the contactless take-out cabinet for takeaways.
Citizens who came to pick up the meal said that there is no problem with going downstairs to pick it up by themselves, and there is no additional cost for using the meal pick-up cabinet.
The mother, who lives near the South Railway Station, said that about two months ago, a contactless take-out cabinet was installed at the gate of her community.
"It was a bit troublesome at first. After all, I put it on the shelf and left without scanning the code." Ms. Mother said, and some cabinets are taller and not easy to pick up.
But compared to before, safety and health are definitely more assured.
Takeaway:
Too convenient, especially during peak periods
In the half an hour around 12 noon that day, before the non-contact take-out counter at the Global Center, the takeaway brother who came to deliver the food almost never stopped.
The takeaway boy scans the code with his mobile phone, the door of the cabinet automatically pops up, puts in the takeaway and leaves, the whole process takes about a minute or two.
"It must be too convenient for us." A takeaway boy said, taking the Global Center as an example, during peak hours, it takes at least ten minutes to wait for the elevator and take the elevator to go up and down.
Now I can use the cupboard, it may be ready in one minute.
"We still have to call in advance to discuss with customers. If customers request to be delivered to the door, we will also deliver them." A takeaway brother said that most customers agreed to put the meal cabinets.
In communities and office buildings that do not allow takeaways to enter, customers will agree to them to take out the dining cabinets.
At the same time, some takeaway brothers said that some communities are very large, and customers can't tell the specific location, it is difficult for them to find, and communication is time-consuming, and it is easy to cause conflicts.
Everyone knows how to put and take out the dining cabinet, but for customers who don’t want to go out, it may be a bit inconvenient.
The relevant person in charge of Meituan Food Delivery said that in July last year, they began to put food pick-up cabinets in Chengdu.
At present, Chengdu High-tech Zone, Wuhou District, Jinjiang District, Qingyang District, Chenghua District, Jinniu District, Shuangliu District, etc. have been put into use, and the amount will continue to increase in the future.
The relevant person in charge of Ele.me said that Ele.me had already put a meal drawer in Chengdu before.
Next, first, it will speed up the laying to meet the demand for contactless distribution for epidemic prevention and control, and then expand the scope of laying.
At the same time, both parties said that the meal cabinet can be used universally.
Chengdu Commercial Daily-Red Star News reporter Lin Cong, intern reporter Shen Youjia, photographer Lu Guoying