China News Service, Beijing, August 12 (Reporter Guo Chaokai) At about 18:30 on July 26, a little boy wearing an umbrella, wearing a blue T-shirt and black shorts appeared at the Haoyi Hotel in Xihu District, Hangzhou. Hope to check in.
The 10-year-old boy told the hotel's front desk duty manager Sun Dongmei that his family asked him to experience life.
In accordance with the "five must" requirements of the Ministry of Public Security for hotel operators to receive minors, Sun Dongmei hoped that the boy could inform his guardian’s contact information, but the boy refused to say that Sun Dongmei comforted the child and simultaneously reported the relevant situation to the jurisdiction. public safety agency.
After the local police arrived, they worked with the hotel staff to do ideological work for the child. In the end, the little boy’s mother rushed to the hotel in time to pick him up.
In fact, it is not an isolated case of minors being "dismissed" from staying in hotels.
Since the implementation of the "five must" requirements on June 1, public security organs across the country have specifically inspected 253,000 hotels, hotel registrations have reported 3.91 million juvenile check-in information, and public security organs have checked 76,700 suspicious situations, and the investigations and punishments have not been implemented in accordance with the law. The "Five Musts" required 6,831 hotels to promptly retrieve a group of children who had run away from home, effectively preventing a group of incidents of infringement of minors.
How does the "five must" protect minors?
On June 1st of this year, the newly revised "Law on the Protection of Minors of the People's Republic of China" officially came into effect, which stipulates the safety protection obligations of hotels, guesthouses, hotels and other accommodation operators in receiving minors.
According to the Law on Protection of Minors, Law on Public Security Administration Penalties, and Measures for the Administration of Public Security in the Hotel Industry, the Ministry of Public Security puts forward the "five must" requirements for hotel operators to receive minors in order to effectively prevent cases of infringement of minors in hotels It protects the physical and mental health of minors.
According to the requirements, hotel operators must verify the identity of the minors when they check in, and truthfully register and submit relevant information; they must ask the minor’s parents or other guardians’ contact information, and record them for future reference; they must ask the people living in the same room. The identity relationship and other information should be recorded for future reference; security inspections and visitor management must be strengthened to prevent illegal infringements against minors; suspicious circumstances must be reported to the public security organs, and the minor’s parents or other guardians must be contacted in time, and appropriate measures must be taken at the same time. Safety protection measures.
Hangzhou Pujing Garden Hotel puts up signs in each room where minors stay, so that hotel security can strengthen protection during inspections.
Photo by Guo Chaokai
Recently, the reporter visited Hangzhou City, Zhejiang Province to inspect the implementation of the "five must" requirements by local hotels on the spot.
According to reports, in order to ensure the smooth development of the "five must" work, the Hangzhou Public Security Bureau has focused on implementing two work systems.
One is the reporting system.
The public security police specially produced a paper report form for minors' inquiry and registration, and implanted it into the background information system to submit it in real time.
The second is the disposal system.
For non-emergency situations, where there is no suspicion of illegality, the hotel will directly deal with it on the spot; for minors who do not cooperate or may be suspected of violating the law, the leader of the duty station will lead the team to deal with it.
How does the introduction of the "five must" requirements help protect minors?
Sun Xiaolong, a policeman from the Public Security Detachment of the Hangzhou Municipal Public Security Bureau, said frankly: "Since the'five must' requirements were implemented, the following two types of incidents have been prevented: One is to prevent minors from running away from home. Now some children have a bad temper and quarrel with their families and leave home easily. Run away; the second is to prevent accidents between juveniles and adult netizens who meet in the hotel room."
In early July of this year, Ms. Wu, who works in catering in Hangzhou, received a call from her son.
On the phone, Ms. Wu’s son hoped to come to Hangzhou for a few days during the summer vacation, but Ms. Wu believed that his son should take advantage of the summer vacation to make up lessons and improve his academic performance.
As a result, the mother and son had a dispute.
The 16-year-old son bought a train ticket from Henan to Zhejiang by himself, hoping to make odd jobs in Hangzhou.
The next day, after Ms. Wu's son arrived in Hangzhou alone, he wanted to check in at a hotel in Hangzhou.
After inquiring the contact information of his guardian, the hotel staff contacted and informed Ms. Wu in time.
After receiving a call from the hotel staff, Ms. Wu learned that her son had come to Hangzhou without a word.
Regarding the introduction of the "five must" requirements, Ms. Wu affirmed: "Many children are not short of money now. During the youth rebellious period and their parents have disputes, they will run out at every turn. With the "five musts", at least parents know their children. Whereabouts."
In addition, the promulgation of the "five musts" is also of great help in preventing minor netizens from meeting unexpectedly.
Sun Xiaolong introduced that in June this year, a 19-year-old adult man checked in at a hotel in Xiaoshan, Hangzhou. During the inspection, the hotel security found that a 12-year-old underage girl entered the man’s room without registration as a visitor. The "Five Musts" of the Ministry of Public Security questioned underage girls and men. The two parties claimed to be netizens. The hotel immediately reported the situation to the public security organs in the jurisdiction. After the public security organs educate them on the spot, they finally contacted their guardians. Pick it up at the hotel.
"The'five must' requirements are not to set obstacles and thresholds for minors to stay in hotels, but to prevent some minors from suffering some harm." Sun Xiaolong said that from the existing results, the 12-year-old minor and It seems that there is nothing wrong with the netizens meeting; but from the perspective of the police and the parents, if an accident occurs between the two of them in the hotel, it will have an irreparable negative impact on the two families.
In the Tacheng area of Xinjiang, a similar situation is also happening.
At 23:00 on June 15 this year, a middle-aged man and a girl checked in at a hotel in the town of Qiaonan Police Station of the Public Security Bureau of Emin County, Tacheng District, Xinjiang.
The cashier at the front desk of the hotel asked the girl to show her identity document and asked about the relationship between the two in accordance with the "five must" requirements and police work guidelines. The two were vague and answered the question.
The cashier at the front desk falsely claimed that the system was faulty and directed the two to wait in the rest area.
The police went to the hotel for verification and asked about the basic information of the girl’s family. After learning that the girl was a minor, he immediately called the girl’s guardian and asked to take her home.
After investigation, the man (43 years old) met the girl (17 years old) through WeChat, and then asked her to eat. During the meal, she induced the girl to drink and tricked her to go to a hotel to open a room.
At present, the local police station has criticized and educated the man and has done a good job in educating the girls.
Regarding the above situation, Director Sun Xiaohui of the Public Security Administration Bureau of the Ministry of Public Security pointed out that the current minors ran away from home and stayed in hotels alone, concealed their parents staying in hotels with opposite sex netizens, and drunk status and the opposite sex staying in hotels together are worthy of attention.
The majority of hotel operators and employees must earnestly enhance their awareness of protecting minors, report suspicious situations in a timely manner, and actively build a good social environment that cares for and protects minors.
The "five must" requirements are affirmed by all parties
Since the implementation of the "five must" requirements, how have public security agencies and hotels throughout the country implemented the protection of minors?
Take the Xihu District of Hangzhou City as an example. The Xihu District is the core scenic spot of Hangzhou. The number of minors staying in hotels in Hangzhou is increasing year by year. In 2018, there were 44,000 minors registered in hotels in the area, which rose to 45,000, which will rise to 73,000 in 2020. It is expected that this year, the number of minors registered will reach 100,000-110,000.
The number of minors staying in hotels is increasing year by year, and it is a big challenge for Xihu District to implement the "five must" requirements.
For this reason, Hangzhou has designed a “standardized process” for the “five musts”, and divided the hotel’s reception of minors into minors staying alone, guardians and non-guardians staying with them, multiple minors staying together, and carrying 8 specific situations in 4 categories, including infants and young children’s check-in, and separate flowcharts are made to ensure that abnormalities can be effectively found in the enquiry and registration process.
Jin Lei, deputy head of the Public Security Detachment of the Hangzhou Public Security Bureau, told reporters that since June 1, the Hangzhou public security organs have completed comprehensive training for 9102 hotels and 34,000 employees in the city; at the same time, the police have also completed the training for the newly-occupied hotel staff. Continue to maintain the hotel’s training mechanism of bringing the old with the new and the police station’s regular rotation training, to ensure that every hotel staff member is fully aware of the "five must" requirements.
Hangzhou Pujing Garden Hotel, located in the center of Sandun Town, Xihu District, Hangzhou, is a business hotel decorated and designed according to five-star standards.
In June of this year, an underage girl checked in at the hotel after drinking. The front desk staff asked the girl about the contact information of her guardian as required, and immediately reported the girl’s drunken state to the district public security organ, and then the police The agency contacted and coordinated the guardian, and eventually the girl's guardian rushed to the hotel to pick her up.
Wang Xiaoli, manager of Pujing Garden Hotel, told reporters that the hotel will set up a floor for minors on the 11th floor to carry out centralized protection. "This floor has a richer layout and can fully meet the needs of parents and minors."
The reporter observed at the scene that the hotel has set up a security registration office at the elevator exit on the 11th floor.
Passengers staying on this floor need to fill in the paper version of the materials and verify their identity before they can check in.
In addition, the hotel will put a sign on the door of each room where a minor has been admitted.
In this way, when the hotel security patrols, they will carry out key inspections and preventions on the floors and rooms where minors live together.
Ms. Chen, who has recently visited Hangzhou and stayed at Pujing Garden Hotel, also praised the hotel's implementation of the "five must" work.
She said that she recently brought her 7-year-old son to Hangzhou for a trip. When checking in, the front desk staff asked her to prove her relationship with the child, and provided as many proofs of the child’s identity as possible, and arranged their room in a special room. The 11th floor for minors.
"During my stay, I found that there will be security guards to inspect every day. Compared with the past, the protection of minors is now more stringent, and parents like us who come out during summer vacation (with children) are more at ease." Ms. Chen said.
According to statistics, since June 1 this year, hotels in Hangzhou have safely received more than 240,000 minors, an increase of 50.05% compared to 2019. The public security organs guided hotels to solve 688 various problems and dealt with 31 suspicious situations. , Got the full support and sincere praise from the hotel management unit and the masses.
As of the end of July, more than 330 special training sessions have been organized in Xihu District of Hangzhou City, supporting the use of on-site observations and situational operations to improve the reception level of hotel receptionists.
Online, the 12 police stations of the West Lake Branch have established 43 online groups in the hotel industry according to their jurisdictions to answer questions and provide guidance in real time online.
"By strictly implementing the'five must' system of the Ministry of Public Security, we have made efforts to protect minors and achieved some results. Although hotel management does not have the same vigorous performance as handling cases and fighting crimes. , But it has also been recognized by the masses. Whether it is parents with children or hotel operators, they all give praise to the'five must'." said Yu Huabiao, a member of the Party Committee of the West Lake District Bureau of the Hangzhou Municipal Public Security Bureau and the head of the Public Security Brigade. Since the public security organs in Xihu District started to protect minors from staying in hotels, they have never received a complaint from the masses. With family members, stay away from illegal infringements, and looking at the smiling faces of parents and children, we firmly believe that the work we have done is correct and more valuable."
Since the implementation of the "Five Musts" for more than two months, the public security organs have strengthened their supervision and effectively prevented a group of running away from home, drunken minors being violated, underage girls opening houses with unfamiliar adult men and netizens. The hotels that implemented the "five must" were punished.
The parents of the parties fully affirmed the efforts made by the public security organs and various departments to protect minors who do not have their own awareness and ability to protect themselves from illegal infringements.
Zhang Xiaopeng, deputy director of the Public Security Administration Bureau of the Ministry of Public Security, stated that the public security organs will further strengthen the daily inspections of the hotel industry’s implementation of the “five musts”, research and judgment counter-investigations, and case back-investigations. Must" requires implementation to ensure the safety of minors’ accommodation, and make every effort to protect the healthy growth of minors.
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