Our reporter made an unannounced visit to the resume optimization business. "Professional HR" turned out to be a part-time job for college students.
Can fraudulent resumes be tricked by large companies?
A few days ago, reporters from Beijing Youth Daily used "resume optimization" as their key word. When searching for services on an e-commerce platform, they could see a large number of "resume optimization" services, many of which were also named professional HR (human resources, also known as Personnel) flag.
However, the reporter found through investigation that many of these so-called "professional HR" are part-time college students, and "resume optimization" is just a process based on pre-designed words and resume templates.
Some experts pointed out, “Some college graduates think that they can’t find a good job because their resume is not well written. This is what resume optimizers have always rendered. But the fraud in the resume will not give extra points to the job search. If If the employer finds that the resume is fraudulent, it will leave a big stain on life."
For "non-standard" resume content such as forged internship experience and unrealistic exaggeration of internship experience, HR can often check with rich experience during the interview.
For social recruitment personnel, large companies will also hire a third party to conduct an independent investigation of the employee's experience. Once fraud is found, they will not be hired.
The lawyer said that job seekers also need to bear certain consequences for the above behavior.
Recruitment position
College students are preferred
No need to accumulate knowledge about resume optimization
Optimize the resume, which has been clearly marked on the e-commerce platform.
The price list given by a resume optimization service store shows that the cost is divided according to the number of years of work. If it is a recent graduate or a newcomer who has been employed for less than 3 years, the work experience is relatively uncomplicated, and the workload of resume optimization is small. It costs 280 yuan.
A reporter from the Beiqing Daily visited 7 stores randomly as a "graduate" and found that the resume optimization service for fresh graduates is priced within 50-300 yuan, but the price on the product purchase page is generally not the actual purchase price. Consumers are required to send private messages to merchants to introduce their actual situation. Merchants will assign resume consultants with different qualifications according to the situation of consumers. Of course, the more complicated the situation of consumers and the deeper the qualifications of consultants, the price will naturally rise.
A reporter from the Beijing Youth Daily searched for "resume optimization" on a part-time publishing platform and found a resume optimization job recruitment information posted 3 days ago. There are 2 different positions recruiting part-time (work from home) and full-time. , A part-time job requires 50 people, the commission for completing a resume optimization task is 30-40 yuan, Alipay is settled daily, working hours can be arranged freely, and only work at home; full-time is divided into 3 working locations in Xi’an, Beijing and Wuhan, and the working salary is Five social insurance and one housing fund + double break + basic salary 5000+ commission (20-30 yuan commission for a resume optimization), and the comprehensive monthly salary is about 6000-8000/month.
The most paradoxical thing is that, unlike the “senior HR” and “professional human practitioners” claimed by most shops on the e-commerce platform, this recruitment information does not require any HR experience. The recruitment conditions clearly state: University students are preferred, aged 18-30 (years old)." There is no need to accumulate knowledge about resume optimization, just "strong learning ability, take the initiative to systematically study the company's resume courses (free), and make a copy Your own resume electronic file (word/pdf version)" is enough. In short, you will have a template and you can make a resume with yourself as a subject.
consumer
There is no guarantee that the revised resume will be successful
"Always dare not fully trust"
A reporter from the Beiqing Daily found that under the highly described resume optimization service page, the most frequently asked question by consumers is still "Is it reliable?" "Is it a set of templates?" "Is it worth it?" "Is it useful? "Behind a series of problems reflected consumers' incomplete trust in merchant services.
University student Oda Congyan worked part-time on the resume optimization platform together. It has been 2 years now. Every time a job seeker asks Oda’s identity, Oda will say that he is an HR who has been working in an Internet company for many years, and then send some prepared in advance. Cases that coded out sensitive information to customers, "but I also feel that they still dare not fully trust." Oda said.
For consumers, in addition to the uneven qualifications of resume consultants, it is still impossible to determine whether the results of resume optimization are satisfactory and whether their own money will be lost.
Although some shops have repeatedly promised that “it will be optimized until you are satisfied” and “refunds are available for dissatisfaction”, when a reporter from Beijing Youth Daily asked the customer service of shop B, “If your resume consultant spends a lot of time and energy in preparing resumes, consumers will still Dissatisfied, have there been any precedents for refunds?" The customer service said implicitly: "Generally, I am satisfied. If you are not satisfied in the end, you can send the teacher a milk tea money."
And no shops can guarantee that they will get an offer (letter of offer) after the resume is revised. Oda said: “There was a boy, and I helped him revise his resume. He is also very satisfied, but he brought his resume to the company for an interview. At that time, HR believed that his actual interview performance did not match the perfect image deliberately created on the resume, and he was still passed." Oda believes that getting a job opportunity does not necessarily depend on a resume, and a perfect resume is sometimes not necessarily Can guarantee a smooth interview.
In addition, there is always the question of information leakage. Although in the service agreement, the platform and the organization will promise to protect the user’s information security and prevent the improper use or disclosure of information, but there are also platforms that clearly inform job applicants that “it is impossible to always guarantee Information is 100% secure".
The risks faced by consumers are far more than that. Some people have also questioned the excessive optimization of business resumes and fraudulent resumes.
The reporter from the Beijing Youth Daily also learned that there are currently some "resume optimization training courses" on the market that use interviews with major factories as bait to attract applicants to study at a price of more than 1,000 yuan. In fact, they are instigating students to "beautify" themselves. Resume content, modification of one's own work experience, and even fictitious project experience of many large companies and give corresponding "interview guidance" are blatant resume frauds.
Supervision
Large companies hire third-party companies to investigate
Job applicants with fake resumes will bear relevant legal responsibilities
How to make some platforms that provide resume optimization services can truly solve the painful needs of job seekers, but also consciously avoid touching the gray area of the law, which requires relevant departments to strengthen supervision and promptly eliminate the bad signs of violations of laws and regulations behind the industry.
A reporter from the Beijing Youth Daily interviewed a large corporate HR who did not want to be named. According to him, for socially recruited employees, the company will hire a third-party company to conduct back-checking, and sometimes even call the former head of the company to verify work experience. ; For school recruitment, resume beautification is more common, such as exaggerating internship projects and experience, but this is different from "fake".
On the one hand, if it is found that there is fraud in academic qualifications, it will not be hired directly, and can generally be found through Xuexin. On the other hand, for the internship experience of famous companies, it will be verified by contacting HR of other large companies, etc. For verification, details will also be verified during the interview. If false issues such as "out of nothing" are found, it will affect the interview judgment. If it is found that only details are beautified, etc., it will also be tolerant.
An expert in the recruitment industry said that with regard to the problem of fraudulent resumes of fresh graduates, first of all, it is difficult for these fake resumes to escape the eyes of professional HR.
Taking academic qualifications and degrees as examples, online proofs can be found on Xuexin.com.
In addition, for "non-standard" resume content such as forged internship experience and unrealistic exaggeration of internship experience, HR can often check with rich experience during the interview.
Secondly, during the probation period, it is not only a process of running-in between the two parties, but also a process of mutual inspection between the two parties.
It is impractical to exaggerate your abilities in your resume, but you frequently "show your feet" in actual work, and it is difficult to pass the probation period under such circumstances.
More importantly, this behavior brings taints to the personal credit of workers, and the consequences are incalculable.
For example, many companies have joined the Sunshine Integrity Alliance, aiming to jointly combat corruption, fraud, counterfeiting, and information security crimes through the Internet, improve the level of anti-corruption governance of alliance members, and form a positive energy cycle of honesty and integrity for everyone. .
The Sunshine Integrity Alliance has launched an online sharing information system to realize the sharing of untrustworthy lists.
If an employee of a member company of the alliance violates professional ethics and enters the untrustworthy list before going to any other company to apply for a job, it will be rejected.
Therefore, it is recommended that job seekers apply for jobs in a formal way, win the trust of the company with their own true talents, and lay a good foundation for future development.
Some lawyers said that job seekers also need to bear certain consequences for the above behavior.
According to Article 26 of the Labor Contract Law, if the other party enters into a labor contract in violation of the true intentions by fraud, coercion or taking advantage of the danger, the labor contract is invalid or partially invalid.
At the same time, under the constraints of relevant clauses, enterprises have the right to hold employees accountable. For example, when the labor contract is invalidated by fraud on the employee's resume, as an employer, the employer can require the employee to obtain a part of the fictitious resume that is not equivalent to the real resume. At the same time, employees are required to bear the economic losses caused to the employer due to their fraudulent activities.
Professor Xiong Bingqi, dean of the 21st Century Education Research Institute, said in an interview with a reporter from Beijing Youth Daily that it is undeniable that resumes play an important role in job hunting. They leave a good impression on the employer’s recruitment leader and get written exams and interview opportunities. An important part.
However, the resume that impresses the employer is not obtained by "optimization", but by college students who write it out based on actual university experience and performance.
Leaving the university's actual experience to be a supporting beautification resume is not only suspected of falsification, but also self-defeating.
Text/Reporter Wen Jing, Intern reporter/Wang Xiaoran
Coordinator/Yu Meiying