• A Nantes-Malaga flight took off Sunday afternoon 32 hours late.

  • The passengers denounce their treatment during this interminable wait.

  • The airline Volotea has apologized and mentioned a technical incident.

The passengers of Volotea flight V7 2214 will long remember their departure on vacation to Malaga (Spain).

Embarked on the device Saturday morning at 5.30 am in Nantes, they did not finally leave until… early Sunday afternoon, thirty-two hours late.

It is France 3 Pays-de-la-Loire which recounts their journey.

An hour after boarding on Saturday morning, the plane reversed… to return to park, due to a technical problem.

Three hours later, around 9:30 am, the 180 passengers had to leave the aircraft to go to a waiting room.

First announced for 2 pm, then for 6 pm, the flight is finally… canceled.

"Treated like pigs"

After a night in hotel rooms, customers still had to wait on Sunday, and did not take off until 1:30 p.m.

A mess that also had repercussions for the passengers of flight V7 2215 Malaga-Nantes, who were waiting for the arrival of the flight from Nantes, and which did not take off from the Spanish tarmac until Sunday at 4.30 p.m.

@volotea Hello, stuck at Malaga airport waiting for flight V7 2215. I received a message telling us that snack coupons were available at the Volotea counter.

We did not see any counter.Is it possible to know where to get the famous snack coupons

- Stéphane Morin (@secaplus) July 31, 2021

Even more than this delay without explanation, the passengers of the Nantes-Malaga deplore the conditions of their waiting.

"We were treated like pigs in a cattle truck," Isabelle denounces to France 3.

Volotea's apologies

Contacted by

20 Minutes

, the airline company Volotea “apologizes to all passengers for the inconvenience caused”, and refers to a “technical incident”.

She specifies, however, that “vouchers of 20 euros were distributed to all passengers, all meals were provided and free accommodation was also offered for the night of July 31 to August 1.

For those passengers who wished, options to change flights or full refunds were also offered.

"

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