China News Service, Huzhou, July 23 (Reporter Shi Zinan) There is a "Sister Ping An" studio at No. 160 Liji West Road, Zhili Town, Wuxing District, Huzhou City, Zhejiang Province.
In the work room, Hu Yanjie, the “Ping An Elder Sister” from Henan, has just resolved an employee quarrel.
Opening the thick mediation record book, Hu Yanjie wrote the results of the mediation on the page where the employees quarreled.
This record book clearly records the mediation time, location, case type, and mediator of each conflict and dispute, and finally, the mediation experience of "Ping An Sister".
"There are all disputes in the record book, and we will use'law, reason, and emotion' to mediate, and we must have a statement." Hu Yanjie said.
"Sister Ping An" talks with employees Photo by Zhang Dong
From a "Pantol Street" to the "Capital of Children's Clothing in China", Zhili is one of the "narrative starting points" for the development of Zhejiang's private economy. Now there are more than 14,000 children's clothing households, more than 8,000 e-commerce companies, and an annual output of various There are 1.45 billion pieces (sets) of children's clothing, occupying more than 2/3 of China's domestic children's clothing market.
The cluster of industries attracts entrepreneurs from all over the world.
Among the town’s 450,000 permanent residents, 350,000 are migrants.
These migrants, while supporting the Zhili children's clothing industry, also brought new challenges to urban governance.
How to balance the needs of the local population and the migrant population within the limited social resources, and resolve disputes in the bud?
In 2015, Xu Weili, the owner of children's clothing business from Haicheng, Liaoning, united 24 "women bosses" from 16 regions in 9 provinces to establish a private voluntary service organization called "Ping An Sister".
Xu Weili has been in the children's clothing business in Zhili for 18 years. At first, she only rented two stores. Now she has more than 20,000 square meters of workshops, and has successively opened sweater factories and children's clothing chain supermarkets.
"In the process of starting a business in Zhili these years, I am very grateful to those who have helped me, so I always want to make a contribution to this land and also help some people in need." When Xu Weili wanted to set up After telling the good sisters around the idea of a social welfare organization, everyone hit it off.
"Sister Ping An" is doing volunteer activities Photo by Zhang Dong
After the "Sister Ping An" studio was established, Xu Weili and her sisters took turns to provide mediation services for the public. Labor disputes, housing lease disputes, conflicts between employees and bosses, etc., were all within their scope of mediation.
"In our team are'bosses' from all corners of the world, and everyone has the same entrepreneurial experience. So the magic weapon of'Ping'an Sister' is to'use love', and use the affection of'a stranger to meet old friends' to turn fighting into jade silk." Xu Weili said, this Perhaps it is the governance power that every "immigrant city" needs in the process of new urbanization.
Ma Yulan, a native of Heilongjiang, came to Zhili to start a business for more than 20 years, and now his family has been fully integrated here.
In her opinion, Zhili is very inclusive and has never been exclusive.
After joining "Sister Ping An", Ma Yulan was mainly responsible for the mediation of labor disputes.
"At first, everyone might have a sense of distance, but now the people in the team have a strong sense of understanding and strong cohesion." Ma Yulan said, "After so many years, mediating disputes is like sharing experience. Share this matter. After mediation, I feel a sense of accomplishment."
Right now, the team of "Ping An Sister" has grown to more than 30 members.
They were active in the streets and alleys of Zhili, successfully mediating more than 1,320 disputes of various types, with a mediation success rate of over 98%.
Being poor cares themselves, being wealthy cares the world.
In order to allow the studio to exert better and longer-term social benefits, in 2017, 14 "Ping An Elder Sisters" crowdfunded and established "Huzhou An Jie Industrial Co., Ltd." as shareholders. Most of the profits obtained were used for public welfare activities and Ping An Construction.
Tune the new with the new, and help the new with the new.
The "Ping'an elder sisters" used the Southern Tone to the North to clear the troubles of the old and new Zhili people, and made the relationship between the new and old Zhili people more and more harmonious, becoming a microcosm of the government encouraging social groups to participate in social governance and pushing the focus of social governance down .
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