Life supervisor, specializing in "procrastination"
Our reporter Liu Zhuan Wu Xin Du Xuemei
Postgraduate entrance examination, weight loss... Will you set a goal, but fish for three days and surf the net for two days?
Come, go to this online shop to place an order——
Life supervisor, specializing in "procrastination"
Obviously I made a plan, but I couldn't stop using my phone. Obviously the alarm clock rang, but my body couldn't leave the warm bed... After waiting countless "one more minute", you suddenly realized that you have completely missed it.
In the fast-paced modern life, "procrastination" has become a common problem for many people.
"My friends were surprised when they knew that I was a supervisor, but when I think about it carefully, there are people who really need this kind of profession." Yu Benqin said with a smile.
This junior who is studying network engineering at Wenzhou University has another identity-he started his own business in 2018 and is now the owner of three supervising stores.
Postgraduate entrance examination, textual research, early call...According to Yu Benqin's words, "As long as you can think of it, there is nothing we can't supervise."
Sometimes I have to help with homework, sometimes I also do emotional counseling by the way
Yu Benqin's supervisory shop has a special studio, which is inside the school.
In a small room, there are several desks, and on the walls there are various types of supervision billboards.
There are not many items on the shelves in his online store, but the word "supervision" is clearly written on the title.
The products that the studio can sell don't seem to be many, but in fact it's all-encompassing.
"Our supervision services are generally divided into ordinary supervision and strong supervision. There are also ordinary and strong supervision services. Generally speaking, customers who purchase supervision services need to make a plan one day in advance, and three in the morning, midnight and evening the next day. Feedback on the completion of the task to the supervisor at the time point. If it is a strong supervision, the supervisor will help to make a comprehensive plan and remind the customer to complete the task in advance." Yu Benqin explained.
In this seemingly inconspicuous online store, there are five to six hundred orders per month. Among them, there are many students who take exams, and there are also some special customers.
"I met a customer before. He was very busy at work and didn't have time to take care of the children, so let us supervise his children." Yu Benqin recalled.
Although it is a "supervision", it can actually be regarded as an alternative remote "carrying baby".
The supervisor supervises the child's homework through video, and when the child can't write questions, he also has to assume the responsibility of the tutor.
For tasks like homework inspections that parents are required to do, the supervisor has to do it for them.
There is also a question of emotional consultation after ordering supervision services: "There is a boy who wanted to chase a girl since high school, but the university did not show his thoughts. The relationship between the two has always been in a state of being a friend or a lover. It happens that our supervisor is here. Emotionally good at it. In addition to completing the supervision tasks every day, he also provided emotional counseling for him, which helped him take a new step."
Does every supervisor have to have such comprehensive skills?
Yu Benqin smiled: "If the customer has any requirements, let him match what kind of supervisor."
There are too many girls applying to be supervisors, in all industries
Yu Benqin's original intention of opening a supervisory shop was to make himself more self-disciplined.
He had just entered university and lost himself in the game. When he woke up, he wanted to find someone to supervise him and urge him to regain self-discipline.
As time went by, Yu Benqin no longer needed outside supervision, and at the same time, the team of supervisors in his shop slowly expanded.
"Now there are a dozen or twenty supervisors who apply for supervisors every day. Students, civil servants, finance, teachers, all walks of life. Those who come to apply will generally give a try, and customers can stay if they are satisfied." Yu Benqin said.
The requirements for being a supervisor are simple: self-discipline, carefulness, free time and willingness to help others.
However, errors may still occur in actual operation.
“What impressed me most was the first bad review received.” Yu Benqin told the story of the early days of the business. “At that time, we did not strictly review the supervisor. A customer did not receive the supervisor’s call early and missed it. Some things made me very angry and gave a big bad review."
Although he felt very uncomfortable, Yu Benqin could only learn from experience and lessons, and the requirements for store supervisors became stricter.
Most of the supervisors applied for are young people, and there are many girls. "It may be that the girls are more attentive."
I used to hire full-time in the store, but now they are all part-time supervisors.
The number of these supervisors is about three or four orders per day, and the monthly income can reach one or two thousand, which is already very good.
"The full-time price will be higher than the average supervisor, and the content will be more comprehensive, but the current market demand is not much." Yu Benqin said.
I have also been confused, can my shop really help them?
"Some customers, no matter how you supervise them, they just can’t complete the task. There are also customers who bought supervision services for a period of time, but disappeared after being supervised for a few days. No matter how the supervisor urged them, he just ignored them. ." Yu Benqin also felt helpless when he met such a customer.
Supervisors will faithfully fulfill their obligations: urging day after day, reminding day after day-but they are also helpless to deal with these customers who are not punctual.
"I have also been confused. Can my store really help them? How can the supervisor really help the customer heal procrastination?" When he calmed down, Yu Benqin would continue to reflect on himself.
Knocked on the office doors of many psychology teachers and ran around the library psychology bookshelves. In order to supervise this job well, Yu Benqin did a lot of homework and gradually learned some methods of self-control.
He applied these methods to actual supervision work, taught them to the supervisors in the store, and received a lot of praise.
"Many customers are very grateful to our supervisors, and feel that the supervisor's contribution is far greater than the money they paid." Yu Benqin will also be very moved when he sees such an evaluation.
He clearly remembered that there was a customer who took the postgraduate entrance examination and took another month of service after the exam, just to thank his supervisor.
Yu Benqin firmly believes that the service of a supervisor can help people who want to become self-disciplined.
And more people will join this industry in the future.
He also has a small goal: "I want to brand the supervision to help more people in need in the future."